Forum Replies Created
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AuthorPosts
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May 15, 2017 at 3:14 pm in reply to: Avia Layout Builder is has collapsed into two columns (instead of three) #793357
Hi,
I have checked your site, I’m not really sure why this happens, but I’ve duplicated the page (link in Private Content) and the last Text Block in the 1/2 column (last), if you try to edit it, it will show empty, what I did was to remove it and create a new one, then moved the 1/4 to the last column and that fixed the problem.
Best regards,
NikkoHi,
Try adding this css code at the bottom of Quick CSS (located in Enfold > General Styling):
@media only screen and (max-width:1024px) { #homeboven .flex_cell.av_one_third { display: block; width: 100%; } #homeboven .flex_cell.av_one_third .flex_column_table_cell { display: block; width: 255px; margin: 0 auto; } }Let us know if this helps :)
Best regards,
NikkoHi,
Still the same here. Try logging in using the account you have given, I have posted the screenshot on what happens before and after logging in (it doesn’t show the error also).
Best regards,
NikkoHi,
Glad to hear that everything is good. Thanks for using Enfold :)
Best regards,
NikkoHey mackzan,
Seems like you have an unclosed < a > tag. Can you give us temporary admin access? so we can check further. If you have modified some files or have a child theme, ftp access might also be needed.
Best regards,
NikkoHi,
We are very sorry that we haven’t been able to help you with this issue. Thanks again for using Enfold.
Best regards,
NikkoMay 15, 2017 at 2:28 pm in reply to: Enfold contact form – change Form Action for SalesForce Pardot #793323Hey Nadav,
You should be able to find it in enfold/framework/php/class-form-generator.php in line 140:
$this->output = '<form action="'.$params['action'].'" method="post" '.$form_data.' class="'.$form_class.' '.$extraClass.'" data-avia-form-id="'.$this->formID.'" '.$redirect.'><fieldset>';Hope this helps.Also just to remind, that any modification done on the Enfold theme will be lost once you update the theme.
Best regards,
NikkoHi,
Thanks for providing the cpanel access, it should be fixed now and your site is up. There are few files missing which I added and that fixed the site. Let us know if it’s good on your end or still has some issues :)
Best regards,
NikkoHey Taitus83,
Can you try to deactivate, the 2 Progress Maps plugins? which seems to cause the issue. Let us know if deactivating both plugins would fix the link issue.
Best regards,
NikkoHi,
The login details you gave, still doesn’t work (I even tried to replace space with _), can you try to check the login please. :(
Best regards,
NikkoHi,
Try to use the code given by @tjswarbs78, if that still doesn’t work, can you post a link to your site? if you want it to be visible only to moderators you can post it in Private Content.
@tjswarbs78: Thanks for helping out :)Best regards,
NikkoHi,
I have checked it and the arrows looks similar. Is this already fixed?
Best regards,
NikkoHi,
Glad that Mike helped you :) Thanks for using Enfold :)
Best regards,
NikkoHi Anine,
I couldn’t see the codes given to you being reflected on the product page, it seems that it’s cached, can you try to flush out the cache? I tried the login details you gave but it doesn’t seem to work.
Best regards,
NikkoHi,
I could see that tags doesn’t seem to work on your site, but can’t reproduce the problem. Can you give us ftp access? and permission to deactivate plugins if necessary so we can try to check further and find out what’s causing the problem.
Best regards,
NikkoMay 15, 2017 at 9:24 am in reply to: Product discription not showing, grouped items not appearing correctly, https #793222Hi Ron,
I have checked the page and it should be fixed. I’m not sure why it appeared like that but I tried to change the product to Simple Product and the issue was fixed and I set it back to Grouped Product and the issue didn’t appear again. Let us know if it’s all good or if you need more assistance :)
Best regards,
NikkoHi,
I agree to that as well. Let us know if you need more assistance :)
Best regards,
NikkoMay 15, 2017 at 9:08 am in reply to: Contact Form causing 404 error when attempting to update page #793214Hi,
Sorry for the late response and have checked your backend, and can confirm what you have mentioned. Can you give us ftp access? so we can try to debug and check it further? also for the meantime try using some contact form plugins like Contact Form 7 as your temporary form on your contact page.
Best regards,
NikkoHi,
I think that could be the issue, probably not calling the script in the plugin or in Enfold would fix the issue without disabling the plugin. isotope.metafizzy.co is part of avia.js which consists of lots of js scripts, try to disable one or the other and hopefully that fixes the issue.
Best regards,
NikkoHi,
Try enabling Custom Css Classes: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
Hope this helps :)Best regards,
NikkoHi,
Glad to hear that it’s fixed. It’s probably just a caching issue. :)
Best regards,
NikkoMay 12, 2017 at 3:37 pm in reply to: Do I have to reinstall enfold theme when I renew support licence? #792354Hi,
I think you won’t have any problems if you don’t want to update the theme, however if you are updating wordpress and plugins, it would come to a point that some codes would be deprecated, js conflicts and other errors. Also additional features and patches are also included in the latest version.
Best regards,
NikkoHey PM-Tina,
Can you try to unzip file you have downloaded from themeforest, and open the extracted file the enfold theme. Try to follow the instructions in this video: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Best regards,
NikkoHi,
Thanks for using Enfold :)
Best regards,
NikkoHi,
We apologize for the inconvenience, I can’t think of any solution at the moment, sorry :( this issue has been reported to Kriesi and our devs. Hopefully the update will be released soon.
Best regards,
NikkoHi,
Sorry it took some time for me to get back to you but I’m glad that you figured it out. Thanks for using Enfold :)
Best regards,
NikkoHi,
Glad we could help. :) Thanks for using Enfold. We can keep this thread open, but if it’s fixed now just let us know so we can close this thread :)
Best regards,
NikkoHi,
I’m not really sure what you meant, but by directly upload it are you referring directly uploading it in the page? or theme options? I tried uploading an image to replace the logo and it was successful (I returned it back to the original logo). I created a test page and use Image and upload an image directly to it and it works just fine. Can you give us steps on how we can see the issue? if possible more specific.
Best regards,
NikkoHi,
I have checked it with an ipad, both in safari and chrome and it doesn’t get messed up when I hold my in one of the links you mentioned. I have made a screenshot of what it lookss like if I hold the English link (private content).
Cheers!
NikkoHi,
I think 32 x 32px should be enough :)
Best regards,
Nikko -
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