Tagged: avia layout builder
May 4, 2017 at 3:37 am #787520
i have a Avia layout made up with three columns, i made some changes and pressed update and when the page refreshed the three columns had merged into two. The front end seems to be okay but its making it a night mare to edit the page. i have refreshed many times but it persists. See screenshots in the private section. It did have all the logos down the left column and all the contact forms on the right column, now they are all in the centre column. i have tried dragging all the elements around to fix it but they have all reverted back to this 2 column layout.
Any ideas?May 4, 2017 at 8:21 am #787640
Thanks for the screenshots. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
RikardMay 9, 2017 at 3:22 am #789944
Hi sorry for the late reply, i was having internet troubles an apparently my response didn’t go through. See private content for login details
May 9, 2017 at 7:28 am #790028
- This reply was modified 4 years, 8 months ago by Rikard. Reason: Login URL
Thanks for that, on what page are you having this problem? Please link directly to it.
RikardMay 9, 2017 at 7:31 am #790034May 9, 2017 at 7:56 am #790048
Thanks for that, your backend seems to reflect the frontend though. I’m guessing that you want another 1/4 column to the right of the 1/2? Could you try simply adding that element and drag the content you want into it?
RikardMay 9, 2017 at 8:00 am #790049
Yes thats the problem, i can recreate the other 1/4 column and drag the relevant content over, but when i update the page it all goes back to the layout you are currently seeing. So the next time i update the page i have to create the column again etc.May 9, 2017 at 8:48 am #790074
Ok, thanks for that. Something seems to be breaking the builder in your content, it looks to be the third element on the page (the blue icons). Could you try to recreate the page to see what is causing the problem maybe?
RikardMay 10, 2017 at 3:37 am #790776
Yes you are right, i made a new test page and as soon as i added the blue icons from the template the whole layout broke. I noticed when i selected the text box to edit the icons that the element was empty, it just had the placeholder text instead of the icons. So it seems like the template was somehow damaged. I have remade the template and it seems to be working okay now, however im still not sure why it broke in the first place. Hopefully it won’t happen again as i start to rebuild the page.May 10, 2017 at 6:34 am #790860
Great, glad you got it working and thanks for the feedback :-)
I got the same problem when I opened that text block with the icons, how did you add them?
RikardMay 10, 2017 at 6:45 am #790866
I just used the add media button in the text area. I think i added some css to make them line up properly, but nothing weird that could have broken the whole column.May 10, 2017 at 6:59 am #790872
Hm, that doesn’t sound like it should break the layout builder. But you have rebuilt the page and it’s working now, right?
RikardMay 10, 2017 at 8:33 am #790904
Yep i just rebuilt the whole page and its working fine. All good.
Thanks for your help.May 10, 2017 at 8:38 am #790908May 12, 2017 at 3:42 am #792009
Sorry but it has happened again on a new page. This time the page is not using the blue icons. What could be causing this issue? i need to get this website finished soon but i have spent most of my time remaking pages! See private content for the page in question.
i have already tried remaking the last column and dragging the contents in again but the moment i save it it breaks again.
ThanksMay 12, 2017 at 1:18 pm #792269
I am not seeing any issues, could you point exactly where the problem is? Or you got it fixed already?
VictoriaMay 14, 2017 at 1:46 am #792848
No the problem is definitely not fixed. The last Avis layout builder column has collapsed into the column next to it. Just like before. It’s supposed to look like the product above it.May 14, 2017 at 3:15 pm #792952
Could you activate Advanced Layout Builder debug mode http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ so that we can have a look the shortcodes generated.
VictoriaMay 15, 2017 at 7:44 am #793174May 15, 2017 at 3:14 pm #793357
I have checked your site, I’m not really sure why this happens, but I’ve duplicated the page (link in Private Content) and the last Text Block in the 1/2 column (last), if you try to edit it, it will show empty, what I did was to remove it and create a new one, then moved the 1/4 to the last column and that fixed the problem.
NikkoMay 16, 2017 at 6:20 am #793728
Okay i got that page working again. I just hope that it won’t keep happening. The only thing i can think of that may cause this is that i have given each column a css class and given them these attributes: However if they work initially then i don’t know why it would break during seemingly random edits.
margin: 0px !important;
width: 24%; }
width: 24% !important;
right-padding: 0px; }
max-width: 90% !important;
margin-left: 20px !important;
margin-right: 0px !important; }May 16, 2017 at 7:06 am #793737
Yes, I see those classes and have added it since you have modified their widths and spaces. And I don’t think that caused the issue, since I also used it, but I’m just curious why the Text Block was empty when attempting to modify while it’s all good when it’s placed in the builder. Probably it’s just a bug but it’s the first time I see that issue :(
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