Hi,

Glad we could help! Thanks for using Enfold :)

Best regards,
Nikko

Hi,

Glad we could help! Thanks for using Enfold :)

Best regards,
Nikko

Hi,

It’s fixed. I have removed Flaticon in Enfold > Import/Export > Iconfont Manager. Let us know if it’s good :)

Best regards,
Nikko

Hi,

Thanks for providing the ftp access, It should be fixed now. I have modified tags.php (in Enfold theme), I have added this code:

query_posts( $args ); //added

just above:

$more = 0;

Let us know if it’s also fixed on your end :)

Best regards,
Nikko

Hi,

Yes, I see those classes and have added it since you have modified their widths and spaces. And I don’t think that caused the issue, since I also used it, but I’m just curious why the Text Block was empty when attempting to modify while it’s all good when it’s placed in the builder. Probably it’s just a bug but it’s the first time I see that issue :(

Best regards,
Nikko

Hi,

Thanks for providing the ftp access. I tried to check and turn on debug, but there’s no error appearing, I couldn’t figure out what’s causing the issue. Can you give us permission to deactivate plugins as well? and re-update your enfold theme.

Best regards,
Nikko

Hi Rob,

I think that’s a good workaround, I think it wouldn’t affect your site’s load time since it will be only few kb. You can consider optimizing the image though, you can use: https://tinypng.com/ to compress it :)

Best regards,
Nikko

Hey Shelly_Verhoeven,

Try adding this code at the bottom of functions.php:

global $woocommerce;

if( version_compare( $woocommerce->version, '3.0.0', ">=" ) ) {

	function avia_woocommerce_gallery_thumbnail_description($img, $attachment_id, $post_id, $image_class ) {
	    return $img;
	}
	function avia_woocommerce_post_thumbnail_description($img, $post_id){
	    return $img;
	}

}

Let us know if this helps :)

Best regards,
Nikko

Hey likegluelikecrew,

Can you try adding this code at the bottom of functions.php:

global $woocommerce;

if( version_compare( $woocommerce->version, '3.0.0', ">=" ) ) {

	function avia_woocommerce_gallery_thumbnail_description($img, $attachment_id, $post_id, $image_class ) {
	    return $img;
	}
	function avia_woocommerce_post_thumbnail_description($img, $post_id){
	    return $img;
	}

}

Let us know if this helps :)

Best regards,
Nikko

Hey Fabrice,

You need to increase your site’s memory limit. Try to check this post: http://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/
If that doesn’t work, try asking your host to increase your site’s memory limit some fee might be needed for that though.

Best regards,
Nikko

Hey craig_corfield,

Can you give us temporary admin access and ftp access? so we can check and try to debug it.

Best regards,
Nikko

Hey Justin,

Try adding this css code in Quick CSS (located in Enfold > General Styling):

@media only screen and (max-width:767px) {
  #top .textCtr {
    min-height: 300px;
  }
}

if that doesn’t help, you can remove those images by adding this css code:

@media only screen and (max-width:767px) {
  #top .textCtr {
    display: none;
    padding: 0 !important;
  }
}

Hope this helps :)

Best regards,
Nikko

Hey cally,

You probably need to add google map’s api key, for more information check this post: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

Best regards,
Nikko

Hi,

Try going to Enfold > Header > Mobile Menu > and set Header Mobile Menu Activation to to Activate for Smartphones and Tablets (browser width below 990px). Hope this helps :)

Best regards,
Nikko

Hi,

And it also doesn’t have issue on the link box. Can you give us ftp access on the site where it has a problem? and also permission to deactivate plugins (would be few minutes only), so we can try to figure out what’s causing the issue.

Best regards,
Nikko