Hey Xali,

Can you try to flush out if you have caching plugins and disable all plugins then check it. I can see a lot of js errors in the console.

Best regards,
Nikko

Hi,

Can you try to give us temporary admin access? so we can test the code we gave, or if it’s a caching issue.

Best regards,
Nikko

Hi jancecile,

Glad that you found where it went :) Thanks for using Enfold :)

Best regards,
Nikko

Hi,

Try adding this css code in Quick CSS (located in Enfold > General Styling):

#top .av-image-hotspot_inner {
    height: 18px;
    line-height: 18px;
    width: 18px;
    font-size: 8px;
}

Hope this helps.

Best regards,
Nikko

Hi,

Sorry for the late response, please follow what Rikard said since if the issue is not fixed when using a default theme then we can’t also fix it using Enfold theme. The best way is to contact your hosting provider ask them to fix this issue. You can also check for the suggested solutions here: http://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress

Best regards,
Nikko

Hi,

Can see it on my end, can you try to disable all plugins, and check if it still persists, if it doesn’t enable it back one by one to check what’s causing it.

Best regards,
Nikko

Hi,

Can you try to give us temporary admin and ftp access? so we can try to check if there are errors. Just post the details in private content.

Best regards,
Nikko

Hey ariane1001,

In your default template.php page, you might see this code:

$avia_config['size'] = avia_layout_class( 'main' , false) == 'fullsize' ? 'entry_without_sidebar' : 'entry_with_sidebar';

try replacing it with:

$avia_config['size'] = 'entry_without_sidebar';

Hope this helps.

Best regards,
Nikko

Hey Kyle,

Can you try to flush out the cache or try to disable the caching plugin temporarily.

Best regards,
Nikko

Hey jancecile,

Can you try to swap the email address? by making the one not receiving the email the default and check if it receives the email.

Best regards,
Nikko

Hey PerryStevens,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi,

Glad that Sarah helped you. Thanks for using Enfold :)

Best regards,
Nikko

Hey madisonstudios1,

Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

@media only screen and (max-width:767px) {
  #top.home #av-layout-grid-1 .av_two_third {
    display: none;
  }
}

Hope this helps :)

Best regards,
Nikko

Hey moreleads,

I don’t think there’s an easy way to do that since post slider automatically fetches only the title of the post, featured image, post meta and excerpts.

Best regards,
Nikko

Hi,

Hmmm, I think I get what you mean now however that feature isn’t available though I think you can have a workaround it which is to use 1/4 columns then use the “one big image” in the gallery. Hope this helps.

Best regards,
Nikko