Forum Replies Created
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Posts
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Hey scotthco,
Yes, just set it to slim header then go to Enfold > General Styling, then on Quick CSS add this css code:
.home .av_minimal_header #header_main .container, .home .av_minimal_header .main_menu ul:first-child > li a { height: 118px; line-height: 118px; }Let us know if this helps :)
Best regards,
NikkoHey SARA,
Please refer to this thread: https://kriesi.at/support/topic/tips-on-speeding-up-site-performance/
Also, your web host must be fast and has large memory allocation which is a big factor in your site’s speed.Best regards,
NikkoHey Jeen93,
The refund policy is up to Themeforest as you have bought it there. You can get refund as long as you’re reason is in their refund policy: https://themeforest.net/page/customer_refund_policy
Best regards,
NikkoHi,
Sorry for the late response. This is the code I have adjusted: https://kriesi.at/support/topic/bug-in-widjet/#post-888570
I just change the number 70 to any value.Best regards,
NikkoHey zaxxon1234,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi,
Yes, if it’s loading and working properly then that means you did it right :)
Best regards,
NikkoHey Stegemueller,
I checked your site and the layout elements are loading properly on my end, the spinning wheel just showed for few seconds (screenshot in private content). Can you tell us where we can see the fatal error?
Best regards,
NikkoHi Alessandro,
I have checked it, can you tell us what changed before the issue shows up? I tried to enable wordpress debugger and I couldn’t find anything and it’s weird that it loads your homepage inside the layout builder. Can you try to put it in a subdomain?
Best regards,
NikkoHey Eisi101,
I have tested the code on my end and it still works with the latest version of Enfold, can you give us temporary admin access and ftp access? just post the details in private content.
Best regards,
NikkoHey MKDesign77,
Can you post a link to your site? so we can take a look at your footer and copyright section and try to give you a css code that should help.
Best regards,
NikkoHey MKDesign77,
Can you post a link to your site? so we can take a look at your footer and copyright section and try to give you a css code that should help.
Best regards,
NikkoHey sasha,
I don’t think that’s possible, maybe we can help with adjusting the colors and other stuff on your menu?
Best regards,
NikkoHey mbd2017New,
You can refer on our documentation: https://kriesi.at/documentation/enfold/using-a-child-theme/
With the child theme it makes to update the Enfold theme without losing any modifications you make. We would suggest using this but if you haven’t made any modifications with the Enfold theme using a child theme is optional :)
Best regards,
NikkoHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi,
I have tried checking your site via ftp using the credentials you gave and filezilla (app), however I could not access it, please check.
Best regards,
NikkoHi,
Glad to hear that! Let us know if you need further assistance :)
Merry Christmas! :)
Best regards,
NikkoHi Aadil,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
#top ul.products li { border: solid 1px #a5a5a5; } #top ul.products li .thumbnail_container { height: 360px; display: flex; } #top ul.products li .thumbnail_container img { width: auto; height: auto; border: 0 !important; } #top ul.products li .inner_product_header { height: 124px; display: flex; }Let us know if this helps :)
Best regards,
NikkoHey davidmartinserrano,
Try adding this css code in Quick CSS (located in Enfold > General Styling):
.responsive .container.av-logo-container { width: 100%; max-width: 100%; margin: 0; } .responsive .container.av-logo-container .logo { margin-left: 50px; } #header #header_main_alternate .container { margin: 0; width: 100%; }Let us know if this helps :)
Best regards,
NikkoHi,
Try using this css code in Quick CSS (located in Enfold > General Styling):
div .av_one_fifth { margin-left: 2.5%; width: 18%; }Let us know if that helps :)
Best regards,
NikkoHi Marcel,
Can you try using 825 x 459 image dimension for the image on 2/3 column, let us know if this helps.
Best regards,
NikkoHi,
Sorry for the late response, glad to hear that it’s working fine now. Let us know if you need further assistance :)
Merry Christmas! :)
Best regards,
NikkoHey HeeHA,
Can you post a link to your site? so we can take a closer look, you can post it in private content, so it’s visible only to moderators :)
I have checked the screenshot and I would like to confirm if you’re referring to the add to cart button? which shows on the lower left of each product in the grid?
Best regards,
NikkoHi Kim,
Yes, at the moment Enfold’s layerslider module has some issues with php 7.1, I would suggest sticking with 7.0 until those issues are fixed.
Best regards,
NikkoHey jancecile,
Merry Christmas :) I would like to ask if you’re using iconbox with left icon or top icon?
Best regards,
NikkoHey jancecile,
Merry Christmas :)
We would like to inspect further, please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
Nikko
