Page 629 – Support | Kriesi.at – Premium WordPress Themes

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January 21, 2018 at 6:55 pm in reply to: Line under SKU only on 5 product. #900427

Nikko
Inactive Moderator

Hey danielromanin,

I’m not sure I understand what you are trying to achieve, can you try to elaborate more.

Best regards,
Nikko

January 21, 2018 at 6:52 pm in reply to: Hello, I would like to buy the Assets theme #900426

Nikko
Inactive Moderator

Hi,

I don’t think on of us here made that, maybe Assets is a child theme which uses Enfold as a parent theme.

Best regards,
Nikko

January 21, 2018 at 6:50 pm in reply to: Sidebar padding custimization #900425
Nikko
Inactive Moderator
Hey Ghallab,

1. Try adding this css code in Quick CSS (located in Enfold > General Styling):
```
.sidebar_right .inner_sidebar {
    margin-left: 30px;
}
```
2. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko
January 21, 2018 at 6:47 pm in reply to: Enfold 4.2.1 upgrade #900423

Nikko
Inactive Moderator

Hi Maurizio,

Glad to hear that. Thanks for using Enfold :)

Best regards,
Nikko

January 21, 2018 at 6:47 pm in reply to: Navigation is not working for a single page. #900422

Nikko
Inactive Moderator

Hey farahjanjua,

Can you post a link to your site? so we can check the issue.

Best regards,
Nikko

January 21, 2018 at 6:46 pm in reply to: How to display images of different widths and heights as a gallery? #900421

Nikko
Inactive Moderator

Hey farahjanjua,

You can use Masonry and set Size Settings to Flexible Masonry. Hope this helps :)

Best regards,
Nikko

January 21, 2018 at 6:43 pm in reply to: Separator #900419

Nikko
Inactive Moderator

Hey Ghallab,

Can you tell us what you want to achieve? a screenshot would help.

Best regards,
Nikko

January 21, 2018 at 6:40 pm in reply to: image in stead of movie on phone #900418

Nikko
Inactive Moderator

Hey famewebdesign,

Yes, you can set a fallback image in the Color Section to display on mobile device.

Best regards,
Nikko

January 21, 2018 at 6:38 pm in reply to: allignment fields form #900417

Nikko
Inactive Moderator

Hi,

If you have a caching plugin, please try to flush out the cache or disable css minification temporarily if you have one :)

Best regards,
Nikko

January 21, 2018 at 6:37 pm in reply to: Updating to version 4.2.1 fails #900416

Nikko
Inactive Moderator

Hi,

Glad to hear that it’s fixed and thanks for sharing how it was fixed on your site, it would surely help others with the same issue :)

Best regards,
Nikko

January 21, 2018 at 6:36 pm in reply to: How to enlarge the footer widget #900415

Nikko
Inactive Moderator

Hey Raffaello1996,

Yes, it’s possible. Can you post a link to your site with 3 widgets? (you can post the link in private content if you don’t want it to be shows to others). Also let us know if how big should the 2 bigger widgets be? maybe estimate in percentage.

Best regards,
Nikko

January 21, 2018 at 6:33 pm in reply to: Can't expand WordPress Boxes in WooCommerce Product #900414
Nikko
Inactive Moderator
Hey kopf-und-stift,

For some reason the page you are referring has this error:
```
Failed to load resource: the server responded with a status of 500 (Internal Server Error)
```
However, other pages doesn’t show this, it’s a bit weird why it’s only on that single page, the only thing that I could suggest would be to recreate that product page.

Best regards,
Nikko
January 21, 2018 at 6:15 pm in reply to: How to build up link in the table content #900413
Nikko
Inactive Moderator
Hi,

You can type in regular html link code in the table for example:
```
<a href="#">Link</a>
```
Best regards,
Nikko
January 21, 2018 at 6:14 pm in reply to: layout elements space distance is not uniform #900412

Nikko
Inactive Moderator

Hi,

The first link uses grid row which uses 100% of the width of the browser, while the 2nd link doesn’t and is contained within a maximum width of 1130px.

Best regards,
Nikko

January 21, 2018 at 6:10 pm in reply to: Substrate #900410
Nikko
Inactive Moderator
Hey pddcoms,

Try adding this css code in Quick CSS (located in Enfold > General Styling):
```
.home #av_section_1 {
    min-height: 50px;
}
```
Hope this helps :)

Best regards,
Nikko
January 21, 2018 at 6:03 pm in reply to: erreur 500 #900409

Nikko
Inactive Moderator

Hi,

Can you give us temporary admin access and ftp access? so we can try to check it for you. Just post the details in private content.

Best regards,
Nikko

January 21, 2018 at 6:01 pm in reply to: delete space between element #900408

Nikko
Inactive Moderator

Hi,

Let us know if you need further assistance :)

Best regards,
Nikko

January 21, 2018 at 6:00 pm in reply to: Main menu links #900407
Nikko
Inactive Moderator
Hey pddcoms,

Can you post a screenshot? I can’t see how the area is moved down and in top. As for the cursor can’t be clicked it’s because of the header widgets interferring, as for the 2 widgets, it can be fixed by adding this css code in Quick CSS (located in Enfold > General Styling):
```
#header .widget {
    padding: 0 !important;
    top: 52px;
}

#header .widget_text {
    top: 24px !important;
}
```
As for the links on the right, you need to replace this image (link in private content), crop the image to include on the button and not the extra whitespace.

Best regards,
Nikko
January 21, 2018 at 5:51 pm in reply to: integrate blog elements into a portfolio element page #900403

Nikko
Inactive Moderator

Hey ADAGE,

I do think it’s possible, unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Nikko

January 21, 2018 at 5:40 pm in reply to: How to update LayerSlider #900400

Nikko
Inactive Moderator

Hey Stephan,

The layerslider bundled in the Enfold theme is updated only during theme updates, however if you have purchased layerslider plugin (stand-alone) and want to use it, you can deactivate layerslider bundled in Enfold by following the instructions on this post: https://kriesi.at/documentation/enfold/deactivate-the-layerslider-plugin/ then install and activate the stand-alone version of layerslider in plugins. :)

Best regards,
Nikko

January 21, 2018 at 5:34 pm in reply to: Menu left logo centered search icon right #900397

Nikko
Inactive Moderator

Hey mantas0527,

The search is located inside the popup menu when burger menu is clicked, would it be okay if we just have the logo centered and burger menu on the left?

Best regards,
Nikko

January 21, 2018 at 5:31 pm in reply to: error while uploading theme through sftp #900396

Nikko
Inactive Moderator

Hey yaelbar,

Can you give us both temporary admin access and ftp access? so we can try to check. Please post the details in private content.

Best regards,
Nikko

January 16, 2018 at 6:47 pm in reply to: show list artiles like Post slider #898107

Nikko
Inactive Moderator

Hi,

Glad to hear that. Thanks for using Enfold :)

Best regards,
Nikko

January 16, 2018 at 6:46 pm in reply to: Subpages to be shown in sidebar #898106

Nikko
Inactive Moderator

Hi,

You’re welcome. Thanks for using Enfold and have a nice day :)

Best regards,
Nikko

January 16, 2018 at 6:46 pm in reply to: center image in mobile mode #898105

Nikko
Inactive Moderator

Hi,

Glad to hear that. Thanks for using Enfold! :)

Best regards,
Nikko

January 16, 2018 at 5:59 am in reply to: Product Categories Grid #897890

Nikko
Inactive Moderator

Hi,

I have checked it and the reason it’s not showing is there’s currently no published product with a category, try publishing a product with a specific category and that category should show up on the shortcode.

Best regards,
Nikko

January 16, 2018 at 5:53 am in reply to: center image in mobile mode #897886
Nikko
Inactive Moderator
Hi,

Thanks for providing the ftp access, I have added this css code in Quick CSS:
```
@media only screen and (max-width: 767px) {
  .tribe-events-event-image a img {
    margin: 12px auto 0 !important;
  }
}
```
However it seems to be cached and the css code applied does not reflect on the frontend, can you try to flush out the cache.

Best regards,
Nikko
January 16, 2018 at 5:28 am in reply to: Change background color of socket for certain pages and posts via CSS #897877
Nikko
Inactive Moderator
Hi,

Can you try this one instead:
```
html.html_entry_id_78 {
    background-color: #ffffff;
}
```
Hope this helps.

Best regards,
Nikko
January 16, 2018 at 5:22 am in reply to: installation error #897875

Nikko
Inactive Moderator

Hi Lin,

Glad to hear that it’s fixed. Thanks for using Enfold and have a great day :)

Best regards,
Nikko

January 16, 2018 at 5:21 am in reply to: Problem uploading images #897874

Nikko
Inactive Moderator

Hi,

Glad we could help. Thanks for using Enfold! Have a nice day :)

Best regards,
Nikko
Author

Posts

Viewing 30 posts - 18,841 through 18,870 (of 25,536 total)

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