Hey edney23,

Thanks for contacting us!
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use wordpress@kriesi.at ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

• This reply was modified 7 years, 11 months ago by Nikko.

Hi Micha66,

Glad that we could help and thanks for your kind words, we appreciate it a lot :) Let us know if you need further assistance or if we can close this thread.

Best regards,
Nikko

Hi,

Try adding this css code:

.html_header_top.html_bottom_nav_header #header_main_alternate .main_menu>div, 
.html_header_top.html_bottom_nav_header #header_main_alternate .main_menu ul:first-child {
    height: 40px !important;
}

.html_header_top .av_bottom_nav_header #header_main_alternate .main_menu ul:first-child > li > a {
    height: 40px !important;
    line-height: 40px !important;
}

Just adjust the height and line-height values, the default is 50px. Hope this helps :)

Best regards,
Nikko

Hi,

I see, can you install and activate this plugin: https://wordpress.org/plugins/simple-image-sizes/ then go to Settings > Media > then find entry_with_sidebar size adjust the width and height then Save. Under Thumbnail regeneration uncheck all except for entry_with_sidebar then in post type uncheck all except for Products then click on Regenerate Thumbnails button. Hope this helps :)

Best regards,
Nikko

Hi,

You can use this css code to hide the date:

.comment-meta.commentmetadata {
    display: none;
}

As for the comments form, copy comments.php of the Enfold theme and paste it on your child theme, cut this code ( line 156-177 ):

	/* Last but not least the comment_form() wordpress function
	 * renders the comment form as defined by wordpress itself
	 * if you want to modify the submission form check the documentation here:
	 * http://codex.wordpress.org/Function_Reference/comment_form
	 */
	 if(comments_open()){
		
		 
		 echo "<div class='comment_container'>";
		 echo "<h3 class='miniheading'>".__('Leave a Reply','avia_framework')."</h3>";
		 echo "<span class='minitext'>".__('Want to join the discussion?','avia_framework')." <br/>".__('Feel free to contribute!','avia_framework')."</span>";
		 comment_form();
		 echo "</div>";
	 }
	 else if(get_comments_number())
	 {
		 /* If there are no comments and comments are closed,
		 * let's leave a little note, shall we?
		 */
	 	
	 	echo "<h3 class=' commentsclosed'>".__( 'Comments are closed.', 'avia_framework' )."</h3>";
	 } 

And paste it above this code (located in line 45):

if ( get_comments_number() != "0" || comments_open() ) : ?>

Let us know if this helps :)

Best regards,
Nikko

Hey ilonka78,

Can you try to remove the background color in this code:

a:hover .avia-menu-text {
    background-color: #0e76bc !important;
    color: #fff !important;
}

and add this css code:

#top .av-main-nav .sub-menu li a:hover {
    background-color: #0e76bc !important;
}

Hope this helps :)

Best regards,
Nikko

Hi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi,

I have checked your site, however I also couldn’t figure out what’s causing the issue though I suspect the plugins, since when I checked on my phone I noticed even the header and menu of the site looks different, can you try to temporarily deactivate all plugins and flush out cache if there’s one and check your site, if that helps, try to activate your plugins one by one to identify which causes the issue, if that doesn’t work, please give us ftp access, so we can check further and give us permission to deactivate all plugins if needed.

Best regards,
Nikko

Hi,

Can you give us ftp access? and allow us to make some modifications. Also please use a child theme: https://kriesi.at/documentation/enfold/using-a-child-theme/ so any modifications we make we will be on the child theme and you can update the Enfold theme without losing the modification.

Best regards,
Nikko

Hi,

For the image sizes, I would suggest using this plugin: https://wordpress.org/plugins/simple-image-sizes/ after installing and activating the plugin, go to Settings > Media and you should be able to see all image sizes and make changes there. Hope this helps :)

Best regards,
Nikko

Hi,

Try adding !important on Ismael’s code, it should look like this:

#top .avia-builder-el-0 .av-element-cover video {
    top: 0 !important;
}

Hope this helps :)

Best regards,
Nikko

Hi brilliantbluedesigns,

Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

#footer .flex_column.av_one_half {
    width: 23.5%;
}

#footer .flex_column.av_one_half.first {
    width: 70.5%;
}

this should make a 2/3 and 1/3 layout in the footer widgets. Let us know if this helps :)

Best regards,
Nikko

Hi,

Can you also give us ftp access? so we can check further.

Best regards,
Nikko

Hi,

Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

@media only screen and (max-width:767px) {
  #top #header #av-burger-menu-ul {
    padding-top: 100px !important;
  }
}

Hope this helps :)

Best regards,
Nikko

Hi jimmiesner,

Can you try to create a separate thread? and give us temporary admin access, just post the details in private content so the details can only be seen by the moderators and the thread creator. Also please add a link to this thread on that new thread so we can use as a reference :)

Best regards,
Nikko