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Viewing 30 posts - 17,611 through 17,640 (of 25,536 total)
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  • in reply to: Worker #920284

    Hi,

    Sure, I think I remember answering it but could not locate the thread on our queue, can you give us a link to it so we can check? also please make sure that you have responded to it so it appears on our queue.

    Best regards,
    Nikko

    in reply to: Footer #920278

    Hi,

    Glad that you found it, thanks for using Enfold :)

    Best regards,
    Nikko

    in reply to: move location social media icons #920274

    Hi,

    Glad that you found a workaround it. Thanks for using Enfold :)

    Best regards,
    Nikko

    in reply to: pictures in slider #920272

    Hi,

    Thanks I have tested it too but the js errors is still there, also I am getting this 403 forbidden on the footer script which is more likely a permission issue (link in private content). There’s another error though:

    Uncaught TypeError: $(...).avia_portfolio_preview is not a function

    Which I’m not sure what’s causing, can you give us ftp access? so we can try to debug and check further.

    Best regards,
    Nikko

    in reply to: Tabsection broke #920252

    Hi,

    Thanks for providing the link, I have checked your page is throwing a js error in the console. I would like to debug and isolate the issue, but I would need to ask for ftp access? also permission to temporarily disable all plugins (maintenance plugin would be last to disable and enable it asap) and also permission to switch to Enfold theme since you are currently using a child theme.

    Best regards,
    Nikko

    in reply to: Worker #920238

    Hi,

    No worries, just glad that it’s resolved :) Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

    in reply to: Change default blog page in breadcrumbs #920237

    Hi,

    Yes, go to Enfold > Blog Layout > Blog Layout, set this to Use the advance layout editor to build your own blog layout (simply edit the page you have chosen in Enfold->Theme Options as a blog page). Hope this helps.

    Best regards,
    Nikko

    in reply to: Consistent single blog entry layout #920231

    Hey dcashion,

    The first login detail you posted doesn’t work, please check. The 2nd one does work fine, I think you have the right settings, the difference is that the site you are trying to mimic doesn’t use Avia Layout Editor and just used Default Editor and Featured Image. Can you try not to use Avia Layout Editor, if you want to use some of the elements of our page builder you can use the Magic Wand Tool. Hope this helps :)

    Best regards,
    Nikko

    in reply to: move location social media icons #920226

    Hi famewebdesign,

    Sorry for the late response, try adding this css code in Quick CSS (located in Enfold > General Styling):

    #header #header_meta {
        position: fixed;
        right: 5px;
        top: 10px;
        width: 130px;
        background-color: transparent;
    }
    
    #header #header_meta .social_bookmarks {
        padding-left: 0 !important;
    }
    
    #header #header_meta .social_bookmarks li {
        border: 0 !important;
        margin-right: 3px;
    }
    
    #header #header_meta .social_bookmarks li a {
        background-color: black;
        border-radius: 50%;
        color: white;
    }

    Hope this helps! Let us know if you need further assistance :)

    Best regards,
    Nikko

    in reply to: Blog post width + image #920220

    Hi,

    On your first question, try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top .fullsize .template-blog .big-preview img {
        width: 75%;
        margin-left: auto;
        margin-right: auto;
    }

    2. Add this css code:

    #top.page-id-2328 #main .container {
        padding-left: 5px;
        padding-right: 5px;
    }

    3. I’m assuming you’re referring to the vertical alignment when the page is scrolled, you can use this css code:

    .header-scrolled .logo img {
        padding-top: 5px;
        padding-bottom: 5px;
    }

    Let us know if this helps :)

    Best regards,
    Nikko

    Hey integraing,

    Yes, I have tested it and I can reproduce the same issue on my end and have already reported this bug to Kriesi and our devs, they should be able to check on it and fix the problem once they have resolved other issues they are currently working on :)

    Best regards,
    Nikko

    in reply to: Change default blog page in breadcrumbs #920196

    Hey joy,

    Is there any particular reason why you don’t set it in the Enfold Theme Options? you just need to assign your Blog page in the Theme Options and that should fix the breadcrumb issue you’re having.

    Best regards,
    Nikko

    in reply to: about us on desktop and mobile #920190

    Hi,

    Thanks for giving us admin access, I have first enabled the Custom Css Class for all ALB Elements: https://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/
    Then I modified your over ons page, the grids that has content left image right, I have added this Class Name: reverse-grid then in Quick CSS added this code:

    @media only screen and (max-width:767px) {
      #top .reverse-grid {
        display: flex;
        flex-direction: column-reverse;
      }
      
      .html_header_top.html_header_topbar_active.html_header_sticky #top #main {
        padding-top: 109px !important;
      }
    }

    The first block of code fixes your first issue then the 2nd block of code fixes your additional question :)
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Page Showing multiple Galleries #920183

    Hi,

    Thanks for giving us admin access, the issue you are having isn’t related with the theme but with the Nextgen Gallery plugin and outside the scope of our support, but since we’d like to help you and try to extend our help a bit, I checked both pages and noticed that you haven’t chosen a gallery that’s why it’s showing both pale male and lola gallery, I have selected pale male gallery for pale male and lola gallery for lola, that should be good now. Let us know if you need further assistance :) if it’s regarding Nextgen Gallery, I would suggest asking their support :)

    Best regards,
    Nikko

    in reply to: Layer Slider server error #920179

    Hi,

    I tried the cpanel access and it works though wp-admin and crazydomains doesn’t work. Having cpanel access would help a lot, but your site is in maintenance mode and we couldn’t see the issue, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Email Before Download & Enfold Compatibility? #920174

    Hi,

    I tried to check your site however the 2nd username/password doesn’t work, first one works smoothly. Based on what you described, the download link only shows in 1 browser and not on other browsers? can you tell us what browser does the plugin work properly? and other browsers you have tested and if possible what Operating System you are using, so we can try to replicate the issue. We don’t support fixing 3rd party plugins but we’ll try to help as much as we can or atleast point you to the right direction. To test if the plugin is compatible with Enfold, first switch your theme to a default WordPress Theme like twenty seventeen, then try to use the shortcode, if it works fine then there’s a conflict with Enfold, if not then the plugin itself has issues. Hope this information helps :)

    Best regards,
    Nikko

    in reply to: Blog layout – grid #920173

    Hey Kamakshi,

    1. Try adding this php code at the bottom of your functions.php:

    function avf_post_slider_entry_excerpt_custom($excerpt, $prepare_excerpt, $permalink, $entry ) {
    	$excerpt = wp_trim_words( $excerpt, 10 );
    	return $excerpt;
    }
    add_filter('avf_post_slider_entry_excerpt', 'avf_post_slider_entry_excerpt_custom', 10, 4);

    2. Try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top .avia-content-slider a.slide-image {
        border: 1px solid #fff;
    }

    just adjust the thickness and color.

    3. As for applying shadows to text, you can try this code, but it doesn’t look nice, you might want to adjust the color:

    #top .avia-content-slider .slide-entry-excerpt.entry-content {
        text-shadow: 0 0 3px rgba(0,0,0,0.3);
    }

    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Elegant blog layout #920165

    Hey Kamakshi,

    Since you are using Elegant Blog Styling, can you tell us what Blog Layout did you use? so we can try to adjust on our end and give an accurate answer :)

    Best regards,
    Nikko

    in reply to: 500 Internal Server Error #920163

    Hi,

    Thanks for your kind words, just glad we could help :)

    As for the top bar, just go to Appearance > Menus > Edit Menus (tab), under Select a menu to edit: select Secondary Menu, just modify the menu structure.
    If you decide later to hide the top menu bar or to put it on the right side, you can go to Enfold > Header > Extra Elements (tab) > Header Secondary Menu (would be helpful in the future). :)

    Best regards,
    Nikko

    in reply to: Top banner on the right side of logo #920161

    Hi,

    You can add two widgets then post back here, we’ll inspect the site and give you some css codes that should help :)

    Best regards,
    Nikko

    in reply to: menu dropdowns #920160

    Hi Duncan,

    I see it now, can you try adding this css code also:

    #top .main_menu .sub-menu {
        width: 170px;
    }

    That should fix it. As for including a screenshot though it’s not needed anymore on this thread, you just upload the image in https://imgur.com/ then post the link here.
    Let us know if you need further assistance :)

    Best regards,
    Nikko

    in reply to: Suggestion: "move to page" option #920156

    Hi,

    That’s pretty amazing and very efficient. :) As for your suggestion above, please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented.

    Best regards,
    Nikko

    in reply to: Background Video on Fullsize Slider Positioning #920153

    Hi,

    I see, please remove the code if it’s causing issues, please try to remove the code I gave previously and replace it with:

    #top #header #header_main_alternate {
        position: absolute !important;
        top: 10px !important;
    }

    Let us know if this works, flushing out cache and clearing browser cache might also help.

    Best regards,
    Nikko

    in reply to: CUSTOMISING FOOTER #920146

    Hi,

    No worries, can you try to edit the Fullwidth slider then set Stretch image to fit the slideshow size? to No, don’t stretch the image.

    As for the slideshow height, try adding this css code in Quick CSS (located in Enfold > General Styling):

    .home #full_slider_1, 
    .home #full_slider_1 .avia-slideshow-inner, 
    .home #full_slider_1 .avia-slideshow-inner * {
        max-height: 500px;
    }

    just adjust the max height value. If you aren’t satisfied with the results, try adding this css code also:

    .home #full_slider_1 .avia-slideshow-inner img {
        height: 100% !important;
        width: auto !important;
    }

    Let us know if that helps.

    Best regards,
    Nikko

    in reply to: Need Help With Sticky Mobile Header #920131

    Hi,

    LOL XD Thanks for the compliment, and it’s a pleasure to help you :) Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: 500 Internal Server Error #920126

    Hi,

    I have added the 3 images in the slider and set the logo center, menu below in header layout. The 3rd slider image which was larger than the first 2 keeps getting error and I uploaded the cropped version which is lower and it works well. You might need to adjust upload_max_filesize, please refer to the solutions posted here: https://docs.presscustomizr.com/article/229-fixing-errors-when-uploading-images-in-wordpress
    Hope this helps :)

    Best regards,
    Nikko

    in reply to: Styling of buttons, icons and dividers broken #919738

    Hi Alex,

    You’re very much welcome, it’s our pleasure to help you :) Thanks for using Enfold and have a great day! :)

    Best regards,
    Nikko

    in reply to: The Events + page customization #919734

    Hi,

    You would need to enable Avia Layout Debugger First: https://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
    Then go to one of your pages with header image, then check below the Content Area, you should see some shortcodes, here is an example of how it looks: https://imgur.com/a/sZMeX

    Best regards,
    Nikko

    in reply to: CUSTOMISING FOOTER #919731

    Hi,

    Glad that it worked. You can adjust it in Enfold > General Layout > Dimensions (tab) > Maximum Container width. :)

    Best regards,
    Nikko

    in reply to: Removed the DEMO IMPORT #919729

    Hi,

    Glad that we could help! Let us know if you need further assistance or if we can close this thread :)

    Best regards,
    Nikko

Viewing 30 posts - 17,611 through 17,640 (of 25,536 total)