Hi Eve,

You’re welcome. :)
The problem was the uploaded zip file was not the correct structure, this part of the instruction was skipped “Upload the “otf” fonts and generate the font kit.“.
So basically what you need is to download the font in the googlefonts, upload the specific font (regular, light, thin, bold, etc) to a web font generator/converter which will give return the format that can be read by our Font Manager. The correct file structure, for example Montserrat.zip should be:
– Montserrat-Regular.eot
– Montserrat-Regular.woff
– Montserrat-Regular.woff2
– Montserrat-Regular.svg
– Montserrat-Regular.ttf
this is only for one font-weight, so if there are 4 font-weights then it should be around 20 font files.
I hope this helps.

Best regards,
Nikko

Hi tonyiatridis,

Please add this CSS code in Enfold > General Styling > Quick CSS:

#top #js_sort_items a.active_sort {
    font-weight: bold;
}

Hope it helps.

Best regards,
Nikko

Hi LearnSAP,

Thanks for giving us admin access and we apologize for the delayed response.
I have checked it, however, we might need to try to disable some if not all plugins temporarily so we can try to debug the issue further.
Can you setup a staging site for us? it’s basically just a duplicate of your live site and placed on a subdomain where we can try to debug without affecting your live site, some hosting provider offer an option to create a staging site via cpanel, but your webhost does not have it on your Cpanel then you can use a plugin, please check this tutorial: https://wpengine.com/resources/what-is-a-staging-site-why-have-one/#How_to_Create_a_Staging_Site_for_WordPress

Best regards,
Nikko

Hi patriziahucho,

I have checked it, however, we might need to try to disable some if not all plugins temporarily so we can try to debug the issue further.
Can you setup a staging site for us? it’s basically just a duplicate of your live site and placed on a subdomain where we can try to debug without affecting your live site, some hosting provider offer an option to create a staging site via cpanel, but your webhost does not have it on your Cpanel then you can use a plugin, please check this tutorial: https://wpengine.com/resources/what-is-a-staging-site-why-have-one/#How_to_Create_a_Staging_Site_for_WordPress

Best regards,
Nikko

Hi Eve,

I have added those three fonts you mentioned.
You can verify it is added in Enfold > Import/Export > Custom Font Manager.
Also, you can see those three fonts mentioned in General Styling, Advanced Styling and other options that shows a font family dropdown.

Best regards,
Nikko

Hi Guenni007,

You’re correct, Background Images Option was only added on version 5.1.2.

Best regards,
Nikko

Hi markmade,

Please try to add this CSS code as well:

#top .avia-content-slider .slide-entry-excerpt .more-link:after {
    content: '\e88d';
    font-family: 'entypo-fontello';
    font-size: 18px;
    margin-left: 8px;
}

Best regards,
Nikko

Hi Lokman,

Your site seems to have a js error showing in the web console.
Can you try to flush out cache, temporarily disable caching and any js optimization/minification plugins?

Best regards,
Nikko

Hi Alex,

I’m glad that Mike could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Createve_Solutions,

What’s the name of the font you wanted to import?

Best regards,
Nikko

Hi mvi,

Thanks for providing the login link, it seems the reason for the issue you are having on your site is this code:

#top #desktop-header .av-section-video-bg iframe, #top #desktop-header .av-section-video-bg embed, #top #desktop-header .av-section-video-bg object, #top #desktop-header .av-section-video-bg video {
    height: 1070.4375px;
    top: -282.71875px;
}

I could not find it in common location for custom CSS.
Clearing cache does not seem to fix it nor disabling plugins and switching themes.

To fix it, I have added this CSS code in Enfold > General Styling > Quick CSS:

#top #desktop-header .av-section-video-bg video {
    top: 0 !important;
}

Please review your site.

Best regards,
Nikko

Hi JannyPolak,

I’m glad that Mike could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi anma,

I’m glad that we could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Arantza,

Can you try to change the URL directly in the database?
Try to follow the instructions in the codex: https://wordpress.org/documentation/article/changing-the-site-url/#changing-the-url-directly-in-the-database
Hope it helps.

Best regards,
Nikko

Hi mvi,

Thanks for providing the login credentials.
Can you give us the login link as well? I tried /wp-admin and /wp-login.php however it does seem to load endlessly and not showing the login form, please check.

Best regards,
Nikko