Forum Replies Created

Viewing 30 posts - 17,011 through 17,040 (of 25,536 total)
  • Author
    Posts
  • in reply to: Typeform popup setting with button in the header #935292

    Hi,

    Can you try adding this css code in QUick CSS (located in Enfold > General Styling):

    .mfp-iframe-holder .mfp-content {
        max-width: 1600px;
    }

    Hope it helps :)

    Best regards,
    Nikko

    Hey webWahine,

    Can you try adding this css code also:

    .responsive #top #header_main > .container .main_menu .av-main-nav > li.av-burger-menu-main > a {
        padding-left: 0 !important;
    }

    Hope it helps :)

    Best regards,
    Nikko

    in reply to: Tab Section \ Tabs: Navigation #935285

    Hi Ryan,

    I have tested it and I have done the same as you instructed and it works how it normally works on my end, it stayed on the Law Firms tab and didn’t go to Legal Departments, the only thing changed is the url which goes from yoursite.com/what-we-do/#law-firms to yoursite.com/what-we-do/

    Best regards,
    Nikko

    in reply to: Theme Error #935279

    Hey annameis,

    Please go to wp-content > themes >enfold > config-templatebuilder > avia-shortcodes folder via FTP and delete events_countdown.php file, that should fix the issue.

    Best regards,
    Nikko

    in reply to: Installment issue #935277

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Error when saving Pages #935276

    Hi,

    Thanks for providing us with admin access, can you also give us ftp access? so we can try to enable debug and check further.

    Best regards,
    Nikko

    in reply to: Layout Editor and Standard Editor #935268

    Hi,

    I’m not really sure regarding the issue, is it perhaps you have existing content and you want to switch from default editor to advanced layout editor? normally when you switch, it wraps all the content inside the text block so it shouldn’t have any problem, can you give us a screenshot of the issue? so we can see it.

    As for other questions, I would suggest creating a different for each of them. As for passwords and login credentials, just paste them in private content, so it can only be seen by you (the thread creator) and the moderators.

    Best regards,
    Nikko

    in reply to: Portfolio Raster: Execute Shortcodes in excerpt #935263

    Hey thewilli,

    Excerpt doesn’t really support shortcodes however you can try to change how it works on portfolio by following the instructions in: https://kriesi.at/documentation/enfold/add-new-or-replace-advanced-layout-builder-elements-from-child-theme/
    then copy portfolio.php file in the enfold > config-templatebuilder > avia-shortcodes > portfolio > portfolio.php and paste it in the shortcodes folder of the child theme, edit the file and find this code (line 650):

    $output .= !empty($excerpt) ? "<div class='grid-entry-excerpt entry-content' ".avia_markup_helper(array('context'=>'entry_content','echo'=>false, 'id'=>$the_id, 'custom_markup'=>$custom_markup)).">".$excerpt."</div>" : '';

    and replace with:

    $output .= !empty($excerpt) ? "<div class='grid-entry-excerpt entry-content' ".avia_markup_helper(array('context'=>'entry_content','echo'=>false, 'id'=>$the_id, 'custom_markup'=>$custom_markup)).">".do_shortcode($excerpt)."</div>" : '';

    Hope it helps :)

    Best regards,
    Nikko

    in reply to: Fullwidth Sub Menu font #935116

    Hey Luvinit,

    Try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top .av-submenu-container .container {
        font-size: 16px;
    }

    Hope it helps :)

    Best regards,
    Nikko

    in reply to: Show excerpt on Magazine #935114

    Hi,

    Can you give us ftp access? so we can check further.

    Best regards,
    Nikko

    in reply to: The product is not on the store page #935113

    Hey FJakub,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Product list > Show ratings (stars) #935112

    Hey antoinedecourten,

    We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

    Best regards,
    Nikko

    in reply to: Text color menu widget #935108

    Hi,

    Glad that we are able to help! Thanks for using Enfold and have a great day :)

    Best regards,
    Nikko

    in reply to: Text color menu widget #934366

    Hey Joepp,

    Try using this css code:

    #top .content .flex_column .widget_nav_menu li a {
        color: white;
    }

    Let us know if it helps.

    Best regards,
    Nikko

    in reply to: Instagram has returned invalid data. #934364

    Hi,

    It’s fixed, the problem was you have numbers added before the code, I removed the numbers and it worked fine. :)

    Best regards,
    Nikko

    in reply to: Remove theme customization #934359

    Hi,

    You can get it from the link in private content, please don’t share it. It will expire in 30 days.
    Hope it helps.

    Best regards,
    Nikko

    in reply to: secondary menu not centering in tablet size #934355

    Hi,

    I see, just replace the code I gave you with this:

    @media only screen and (max-width:990px) and (min-width:768px) {
      #top #header_meta .phone-info,
      #top .av_secondary_right .sub_menu, 
      #top .sub_menu > ul {
        float: none;
        width: 100%;
        text-align: center;
        margin: 0 auto;
        position: static;
      }
    
      #top #header_meta .sub_menu > ul > li {
        float: none;
        display: inline-block;
      }
    }

    Let us know if this helps :)

    Best regards,
    Nikko

    in reply to: Tiny video inside the video box #934347

    Hi,

    Glad that we are able to help :) Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Boxed layout, advanced layerslider in main content? #934346

    Hi,

    You’re welcome and thanks for understanding. :)

    Best regards,
    Nikko

    in reply to: Instagram has returned invalid data. #934345

    Hi,

    Can you give us ftp access? so we can fix it.

    Best regards,
    Nikko

    in reply to: How to get rid of the white space above the homepage #934344

    Hi,

    Glad that you resolved it :) Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: ERROR: Google Maps API key loaded multiple times #934336

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Blog Post Grid Layout – details displaying #934331

    Hey ChristineGerman,

    Changing it in your Latest section would also change it in Digital Features, to do that we need to replace how the module works:

    1. You need to use a child theme, so the modifications won’t be removed during the update. To use a child theme please follow the instructions on this post: https://kriesi.at/documentation/enfold/using-a-child-theme/

    2. You need to modify the post slider, to do that you need to the things instructed in https://kriesi.at/documentation/enfold/add-new-or-replace-advanced-layout-builder-elements-from-child-theme/ once done, go to the shortcodes folder and create a new file and call it postslider.php and copy the contents here: https://pastebin.com/yKHbQmiv

    Hope it helps :)

    Best regards,
    Nikko

    in reply to: Tablet Landscape View MESSED UP #934324

    Hi,

    Glad to hear that :) Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

    in reply to: Boxed layout, advanced layerslider in main content? #934323

    Hey paepke19,

    Unfortunately layerslider would use the whole width, so I don’t think we have a workaround for that also, I would suggest using Easy Slider instead since it would adapt to the size of the container where it resides.

    Best regards,
    Nikko

    in reply to: Yoast and Enfold #934320

    Hi,

    Glad that Mike helped you :) Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hey MartiskaSon,

    To remove that, you can add this css code in Quick CSS (located in Enfold > General Styling):

    @media only screen and (max-width:767px) {
      #top #header .cart_dropdown {
        display: none !important;
      }
    }

    Hope it helps :)

    Best regards,
    Nikko

    in reply to: product grid sorting options #934311

    Hi Duncan,

    Glad that Victoria helped you. Thanks for using Enfold and have a great day :)

    Best regards,
    Nikko

    Hi Yan,

    I’m not really sure why it’s doing that, but can we try to inspect your backend? please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Tiny video inside the video box #934300

    Hey the_soundtouchables,

    Try adding this css code in QUick CSS (located in Enfold > General Styling):

    #top .mejs-container {
        max-height: none !important;
    }

    Hope it helps :)

    Best regards,
    Nikko

Viewing 30 posts - 17,011 through 17,040 (of 25,536 total)