Hi Illingco,

Thanks for giving us the link to your site, I have checked the homepage and it seems you have already changed it, however other pages can’t be checked.

Your access to this site has been limited

We also don’t want to mess with what you have already built, maybe you can create a stage site where we can try to import demo and check on it, though I would suggest also to create a new thread for it so you can post the login details in private content, where it will be shown only to moderators and the thread creator.

Best regards,
Nikko

Hi kikosanchezestudio,

Glad that we could help :)
Please feel free to comeback if you need further assistance.

Thanks for using Enfold and have a great weekend :)

Best regards,
Nikko

Hi seykom,

Thanks for giving us the admin access, I have added this css code in Quick CSS (located in Enfold > General Styling):

@media only screen and (max-width:767px) {
  #top.home .flex_column.av_two_fifth.avia-builder-el-5 {
    margin-top: -100px !important;
  }
}

Let us know if you need further assistance :)

Best regards,
Nikko

Hi Nick,

Sorry for the late response, and thanks for your kind words. Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

#top.woocommerce-cart .entry-content .woocommerce {
    position: relative;
    min-height: 334px;
}

#top.woocommerce-cart .entry-content .woocommerce .cross-sells {
    clear: both;
}

#top.woocommerce-cart .entry-content .woocommerce .cart-collaterals {
    position: absolute;
    right: 0;
    bottom: 107px;
}

Hope this helps :)

Best regards,
Nikko

Hi,

Thanks, I have checked it and I don’t see any js error and not really sure what’s causing it. Can you try to disable all plugins and check again, if that doesn’t work please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Damian,

Thanks, I tried to open the link however it doesn’t let me in as it’s supposed to, please check.

Best regards,
Nikko

Hey Julian,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Best regards,
Nikko

Hey Catch-24,

If you recently updated enfold theme to 4.2.6 and get an HTTP 500 error here is what you should do to resolve this issue:

1. Deactivate all plugins.

2. Update the PHP version being used by your hosting server to PHP 7 by getting in touch with your hosting company.

Access your site with FTP or log in to your control panel and access the site via File Manager and perform the below steps:

3. Replace the header.php file in wp-content/themes/enfold folder with an updated version of the header.php file.

4. Access your WordPress site root folder and rename the current .htaccess file to .htaccess.bak. Login to WordPress admin area go to settings > permalinks > select “Post name” and save changes.

5. Define a higher memory limit in WordPress and if possible increasing the memory on the hosting server.

To increase the WordPress memory limit please access wp-config.php file and add the below line

define('WP_MEMORY_LIMIT', '256M');

For a detailed explanation please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
and you can contact your service provider to increase the memory limit.

If none of the above works for you please go ahead and delete the “enfold” folder in wp-content/themes/ and upload a fresh copy of the “enfold” theme files.

Best regards,
Nikko

Hey Nick,

Can you post a link to your site? so we can take a closer look and try to give you css code that should work.
You can post the link in private content, to make it only visible to the moderators.

Best regards,
Nikko

Hey gregorh,

I see this code causing the issue:

.avia-table-1 td:nth-of-type(1):before {
    content: 'Rahmen';
}

please try to remove it then, in add this css code:

@media only screen and (max-width:767px) {
  .responsive .avia_responsive_table .avia-data-table tr:first-child th{
    display: block;
  }
}

Hope this helps :)

Best regards,
Nikko

Hey selinakoch21,

Can you post a link to your site? specifically the one with the audio playlist, so we can take a closer look.

Best regards,
Nikko

Hi,

You can check your server’s firewall or if you have cpanel, you can check for IP Deny Manager, a range of ip address might be denied.
If it’s not there, please try to give us ftp access, so we can check further.

Best regards,
Nikko

Hi,

I have moved your login credentials in private content, so it can only be seen by moderators, I have checked your site and the reason it’s not showing the featured image in the single portfolio page is you are using the Advanced Layout Builder, if you use the default editor it would show up, however when using ALB, the page will be blank and it only shows what you have added inside the builder, since you are using it, I would suggest using the Image element to add the image back.

Best regards,
Nikko

Hey whdsolutions,

Yes, you can create layer behind text and button, go to styles (tab), adjust the size and then change the background color and opacity. Here is a screenshot which shows where it is located, the red box inside the bigger red box in the screenshot shows where you can adjust opacity/transparency.

View post on imgur.com

Hope it helps :)

Best regards,
Nikko

Hi bakbek,

Try adding this css code in Quick CSS (located in Enfold > General Styling):

#top #wrap_all #order .form_element input[type=email] {
    background-color: #53a9b8 !important;
}

Hope it helps :)

Best regards,
Nikko