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Viewing 30 posts - 15,601 through 15,630 (of 25,536 total)
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  • in reply to: Portfolio items connected vertically #994940

    Hi whdsolutions,

    Glad that you find a better plugin to use.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: reverse hover effekt on single image #994938

    Hi hoibi1984,

    Glad that Victoria helped you. :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Gap above menu widget in footer #994936

    Hi ac,

    Glad that Victoria helped you :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Problem with Layerslider's Buttons #994922

    Hi,

    Thanks for giving us admin access.
    I have added this css code in Quick CSS (located in Enfold > General Styling):

    .ls-layers > a.ls-link.ls-link-on-top {
        display: none !important;
    }

    then removed this code in Quick CSS since it should be in functions.php and only causes some js errors:

    add_filter( 'avf_google_heading_font',  'avia_add_heading_font');
    function avia_add_heading_font($fonts)
    {
    $fonts['Julius Sans One'] = 'Julius Sans One:400,600,800';
    return $fonts;
    }

    Also the blue button doesn’t seem to have url linked to it when I checked, just add a url and it should be good :)

    Best regards,
    Nikko

    in reply to: Menu on iPad #993902

    Hey Charlotte,

    Is this already fixed? if not, can you try to clear the browser cache?
    I tried to check it on my end and I only see one in ipad when in portrait mode.

    Best regards,
    Nikko

    in reply to: Burger menu not working properly #993901

    Hey kimsnider,

    For the menu links can you try to use #blog for the url instead of https://your_site.com/#blog
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Strange problem with youtube videos #993900

    Hi vossenm,

    I don’t think that’s an Enfold theme issue but can you give us admin access? so we can check the issue further.
    Just post the admin login details in private content so it can only be seen by the moderators.

    Best regards,
    Nikko

    in reply to: Problem with Layerslider's Buttons #993898

    Hi raphaelperis,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: LayerSlider output empty content #993892

    Hi kisys,

    We apologize for the late response.
    I’ve tried the ftp access, however I could not connect, please check.
    I used filezilla to test it.

    Best regards,
    Nikko

    in reply to: Align Footer Widgets #993040

    Hey sjidesign,

    Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

    #footer .container {
        display: flex;
        flex-direction: row;
        align-items: flex-end;
    }

    Hope it helps :)

    Best regards,
    Nikko

    in reply to: I want to delete the title-seperator #993038

    Hey Guido,

    Try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top .av-special-heading .special-heading-border {
        display: none;
    }

    Hope it helps :)

    Best regards,
    Nikko

    in reply to: Contact form Captcha #993033

    Hey simonwr1976,

    Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

    #top .avia_ajax_form .captcha {
        padding-left: 65px !important;
    }

    Hope this helps :)

    Best regards,
    Nikko

    in reply to: LayerSlider output empty content #993028

    Hey kisys,

    Thanks for giving us admin access, I have checked but I’m not getting any js error so I’m not sure why it’s not appearing.
    Can you give us ftp access also? so we can try to check on it further and enable error logging.

    Best regards,
    Nikko

    in reply to: Partnerlogo SVG Support #993020

    Hi philipp_portmann,

    Glad that Guenni helped you.
    Feel free to comeback if you comeback if you need further assistance.
    Thanks for using Enfold and have a great day!


    @Guenni007
    thanks for helping out :)

    Best regards,
    Nikko

    in reply to: Featured Image is Blurry #993019

    Hey Trent,

    I checked on the link you gave however it returns Error 404 – Page not found.
    Do you have any image optimization plugin enabled? also try to make sure when you select a featured image, change the size to full since by default it uses medium size.

    Best regards,
    Nikko

    in reply to: How to change the color of a contact form submit button? #993015

    Hi bakbek,

    Glad we could help.
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Cannot Save Any Changes Or Install Demo Site #993014

    Hi stevesgrocerydelivery,

    Honestly I think that’s a separate issue.
    I checked the web console and could see that there are lots of mixed content issue because you using https but your site assets (images, files, etc) are still in http.
    It should be fixed by going to Settings > General then modify WordPress Address (URL) to use https.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: special heading centre #993011

    Hi Angela,

    I have modified the homepage using the instruction I gave:
    Special Heading can be centered by editing it and setting Heading Style to Heading Style Modern (centered), you can try to do this first, if it doesn’t work please point us to the right page.
    Let us know if you need further assistance :)

    Best regards,
    Nikko

    in reply to: Mobile burger menu disappeared after Enfold upgrade #992617

    Hi hybridE4t,

    Glad to hear that :)
    Please feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Issue with grid rows #992616

    Hey Eric,

    I could see a lot of js errors in the web console.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: woocommerce Product variation images not showing #992613

    Hi decode,

    Glad that Victoria helped you :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: theme upload problems #992612

    Hey ftt123,

    Please try to check this thread: https://kriesi.at/support/topic/the-link-you-followed-has-expired-please-try-again-2/#post-980175
    Hope the solution posted there helps :)

    Best regards,
    Nikko

    in reply to: special heading centre #992611

    Hi Angeladlh,

    Thanks for giving us admin access, however I couldn’t find the Special Heading in the homepage, is it on other page?
    Special Heading can be centered by editing it and setting Heading Style to Heading Style Modern (centered), you can try to do this first, if it doesn’t work please point us to the right page.
    Hope it helps.

    Best regards,
    Nikko

    in reply to: How to change the color of a contact form submit button? #992610

    Hi bakbek,

    Try using this css code:

    #top.page-id-1757 .avia_ajax_form .button {
        background: white;
        color: #158e39;
    }

    Hope it helps :)

    Best regards,
    Nikko

    in reply to: Enfold Theme Options #992609

    Hi yohopower,

    Inside the WordPress Dashboard, go to Settings > General > Site Language, you should be able to choose the language here. :)

    Best regards,
    Nikko

    in reply to: Issues on mobile #992607

    Hi Chris,

    I have checked your site in mobile and it seems that it’s looking fine and not like the one you posted in screenshot, is this already fixed?
    I just noticed that after the fourth box/button the gap is different from 20px space to 50px, so in Enfold > General Styling > Quick CSS I added this css code:

    #top #boxes .flex_column_table.av-equal-height-column-flextable {
        margin-bottom: 20px !important;
        margin-top: 20px !important;
    }

    and put it inside the media query:

    @media only screen and (max-width: 767px) {

    If it’s still not fixed yet on your end, try to clear the browser cache or add this code inside the media query then clear the browser cache.

    #top #boxes .flex_column_table.av-equal-height-column-flextable .flex_column.av_one_fourth {
        padding: 50px !important;
    }

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Cannot Save Any Changes Or Install Demo Site #992600

    Hi stevesgrocerydelivery,

    Thanks for giving us admin access, can you enable PHP ZipArchive Extension? since this is required to allow importing of demo.
    Also increasing PHP Post Max Size and Max Upload Size might be needed to ensure that it will work properly.
    You can check this in LayerSlider WP > System Status > and check for server settings.
    Hope it helps :)

    Best regards,
    Nikko

    in reply to: Accordian controls not functioning #992597

    Hi Jane,

    Thanks for giving the access.
    For some reason some js files where not loaded and I was able to fix it by going to Enfold > Performance > Disabling of template builder elements > (set to) Always load all elements.
    Saved it then return it to Load only used elements (recommended). Let us know if it works properly on your end :)

    Best regards,
    Nikko

    in reply to: Pictures not showing on tab #992584

    Hi apremierdj,

    Can you try this code instead:

    #top #djtypes img {
        opacity: 1 !important; 
        -webkit-transform: scale(1) !important; 
        transform: scale(1) !important; 
    }

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Problem with backend #991314

    Hi paoluccimarketing2015,

    Sorry for the late response and thanks for giving us admin access.
    I tried to enable error logging and it’s not showing up the error and couldn’t figure out what’s causing this as it seems to show 404 even on right css/js url (link in private content).
    Can you try to install the latest version of Enfold without modification or renaming, disable any caching and security plugin and check if it works properly?

    Best regards,
    Nikko

Viewing 30 posts - 15,601 through 15,630 (of 25,536 total)