Forum Replies Created
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December 17, 2018 at 10:54 pm in reply to: "Missing Dependencies config-templatebuilder/avia-template-builder/assets/…" #1046584
Hey Johannes,
Can you try to re-install your enfold theme, some files might be corrupted during the update probably due to some reasons like network downtime, etc.
Best regards,
NikkoHi denis-lvov,
Can you try adding this css code in Quick CSS (located in Enfold > General Styling):
#top .avia-layerslider { border: 0 !important; }
Hope this helps.
Best regards,
NikkoHey marc,
Thanks for providing the link, Please post us your login credentials (in the “private data” field), so we can take a look at your backend, so we can inspect further.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoDecember 17, 2018 at 10:42 pm in reply to: WooCommerce reviews and related form are missing #1046577Hey nightjar,
We would like to help you however we’re a bit hesitant to make changes or try to debug your live site as you may have customers viewing it.
Can you create a staging site (a clone of your site place in your subdomain), you can read this post on how to create it: https://themeisle.com/blog/wordpress-staging-site/Best regards,
NikkoHey mwvcaa,
Can you give us a link to the page with those 5 tabs? so can have more context on what you’re trying to achieve.
You can post the link in private content, so it can only be seen by the moderators.Best regards,
Nikko-
This reply was modified 6 years, 6 months ago by
Nikko.
December 17, 2018 at 10:36 pm in reply to: Mobile menu over to the right and overlapping logo, and cart icon in odd positio #1046572Hi tonyiatridis,
Try adding this css code at the bottom of QUick CSS (located in Enfold > General Styling):
@media only screen and (max-width:767px) { .responsive.html_bottom_nav_header.html_cart_at_menu #top #wrap_all .main_menu { right: -10% !important; } }
Flushing out cache maybe needed if you have a caching plugin.
Best regards,
NikkoHey Schmidtgrafisk,
Did you try to refresh the site after resizing?
What browser and OS (mac, windows, linux) are you using?
I checked your site with chrome and windows 10 and I can’t see the black frame on your embedded youtube video.Best regards,
NikkoHi ktiilikka,
Can you try adding this css code in QUick CSS (located in Enfold > General Styling):
@media only screen and (max-width:767px) { #top .av-burger-overlay li.menu-item-452, #top .av-burger-overlay li.menu-item-453, #top .av-burger-overlay li.menu-item-454 { display: none; } }
Hope this helps.
Best regards,
NikkoDecember 17, 2018 at 9:59 pm in reply to: Nofollow for Post slider element and blog post modification #1046560Hi Artur667,
Glad that we could help you :)
Feel free to create a new thread if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Fabio,
I understand, please try to create a stage site (basically just a duplicate of your site which is placed in a subdomain), this way you can experiment or debug your site without affecting your live site.
You can check on how to create a stage site in this post: https://themeisle.com/blog/wordpress-staging-site/Best regards,
NikkoHi Epic,
Thanks for giving us the link, though it’s related with the update but it’s a different topic so it’s great that a different thread was created.
I checked on the homepage and didn’t see the whitespace in the issue mentioned, so I assume it’s already fixed.
The 2nd and 3rd screenshot you gave showing the text editor at the backend, being invisible (same color as the background) is caused by gutenberg, the new wordpress editor, with WordPress’ recommendation to install to WordPress’ classic editor to disable gutenberg and bring back the classic editor we have in previous version of wp, I installed and activated this plugin on your site: https://wordpress.org/plugins/classic-editor/
I checked it again and the issue on the text block/editor is fixed. Let us know if you need further assistance.Best regards,
NikkoHi ezvisa,
You can disable it in the settings of your Autoptimize plugin and W3 Total Cache plugin.
For autoptimize plugin you can go to Settings > Autoptimize (or if you’re logged in you can just click on the link in private content). Then uncheck Optimize CSS Code? and click on Save Changes and Empty Cache button.
For w3 total cache, go to Performance > Minify > CSS minify settings: and save, then go to Performance > General Settings > uncheck Page Cache and click on Save Settings and Purge Cache button.Best regards,
NikkoHi Iain,
Glad to hear that :)
Thanks for using Enfold and Merry Christmas :)Best regards,
NikkoDecember 16, 2018 at 8:23 pm in reply to: Hover Text on Social Meda Share Buttons below blog posts #1046059Hey transformmedia,
Can you give us a screenshot where to find it?
I hovered over the facebook and twitter icon under ‘Stay in touch with me’, however I couldn’t find it.Best regards,
NikkoHi Ray,
How many categories did you include?
Masonry and Portfolio should automatically include those filters if you have more than 1 selected category.Best regards,
NikkoHi Luke86,
I checked on the frontend and backend of your homepage, however I didn’t see this issue.
Can you give us a link to a page where it can be seen?Best regards,
NikkoHi claudiapp,
Glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Dogmut,
Installing the editor Rikard mentioned disables the new wordpress editor ‘Gutenberg’, which causes a lot of issue on a lot of sites/themes/page builders.
Wordpress recommended installing the plugin, to disable the new editor and enable the old classic editor that we love in WordPress 4.9.8 :D
Anyway, just glad that it’s all sorted out.
Thanks for using Enfold and have a great day :)Best regards,
NikkoHi Dogmut,
Glad that you have figured it out. :)
Feel free to create a new thread, if you need assistance.
Thanks again for using Enfold and have a great day!Best regards,
NikkoDecember 16, 2018 at 8:02 pm in reply to: Screen "shaking" on product list plugin for woocommerce #1046048Hi Roger,
I don’t see any screen shaking on my end and have compared the link you posted with other pages and it does behave the same.
I can see though a split second of image being fetched, enabling preloader in the theme option might help, go to Enfold > Theme Options > (then check) Page Preloading.
Hope this helps.Best regards,
NikkoHi Rem5962,
Glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHey Jaispirit,
Can you give a screenshot where it shows what you have mentioned?
You can post the screenshot in https://imgur.com/ or any online image sharing sites and post the link here.
If you want to link to be shown only to the moderators, put it in private content.Best regards,
NikkoHi fabrykapozycji,
Glad to hear that!
Thanks for using Enfold and have a great day :)Best regards,
NikkoDecember 16, 2018 at 7:54 pm in reply to: Color of Instgram widget – Follow me is white on almost white background #1046040Hi flipper1960,
Glad to hear that. :)
Don’t hesitate to create a new thread, if you need further assistance.
Thanks for using Enfold and have a great day!Best regards,
NikkoHey Joel,
It can be fixed, however upon checking on the purchase code you put, there was no user assigned to it.
Try to register again.Best regards,
NikkoHey shaevy,
Wordpress 5.0’s gutenberg editor might be causing the issue.
Can you try to install and activate this plugin: https://wordpress.org/plugins/classic-editor/ ? this should disable gutenberg editor and use the old default editor in WP 4.9.8Best regards,
NikkoHey Mululu94,
I couldn’t check your site, I’m getting this instead (I have rewritten the site name)
<pre><code>The owner of test.yoursite.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.
Best regards,
NikkoDecember 16, 2018 at 7:35 pm in reply to: Remove 'or checkout with PayPal' (shown as button) on CART page for WooCommerce #1046032Hi tonydobrevski,
Try adding this css code as well:
.cart_totals p.paypal-text, .cart_totals .woocommerce-terms-and-conditions-wrapper { display: none; }
Best regards,
NikkoHey honest345,
Try to check out the solution posted on this post: https://crunchify.com/wordpress-tips-how-to-remove-redundant-image-sizes-and-files/
Hope it helps.Best regards,
NikkoHi Epic,
Can you give us a link to the thread that has been closed?
so we can try to continue the discussion here.Best regards,
Nikko -
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