Page 470 – Support | Kriesi.at – Premium WordPress Themes

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January 21, 2019 at 12:35 pm in reply to: How to remove Secondary Menu 1px line in top bar? #1056573

Nikko
Inactive Moderator

Hi Antonio,

I tried checking on the link you gave however it doesn’t look like the one in the screenshot.
Here’s what I see when I click on the link (link private content).
Can you give us the link to the page where we can see the same as the screenshot?

Best regards,
Nikko

January 21, 2019 at 12:31 pm in reply to: Datepicker in contact form not working #1056571

Nikko
Inactive Moderator

Hi TanSmi,

That is also possible.
Glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

January 21, 2019 at 12:31 pm in reply to: Can I display Headi and sorting option of portfolio grid like Magazin elemenent? #1056570

Nikko
Inactive Moderator

Hi ezvisa,

#top .grid-content .grid-entry-title.entry-title {
text-align: center;
}

Best regards,
Nikko

January 21, 2019 at 12:29 pm in reply to: Enfold Contact Form Success Message #1056565

Nikko
Inactive Moderator

Hi transformmedia,

Glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

January 21, 2019 at 8:39 am in reply to: Horizontally align Extra Elements with Social Icons (top right of menu) #1056484
Nikko
Inactive Moderator
Hey Deanna,

Add this css code for the social icons above.
```
#top #wrap_all #header_meta .social_bookmarks li {
    height: 60px;
}

#top #wrap_all #header_meta .social_bookmarks li a {
    margin-top: 14px;
}
```
As for the shrinking header feature, go to Enfold > Header > check Shrinking Header

Best regards,
Nikko
January 21, 2019 at 8:32 am in reply to: Unable to update / page editing went away… Help. #1056483

Nikko
Inactive Moderator

Hey cnormies,

Please check on the solution posted in: https://kriesi.at/support/topic/problem-updating-enfold-download-failed-problem-downloading-theme/#post-1004980
Hope this helps.

Best regards,
Nikko

January 21, 2019 at 8:30 am in reply to: Add a line break in Element Label on the Contact Form #1056482
Nikko
Inactive Moderator
Hi nogo1024,

Try adding this css code in Quick CSS (located in Enfold > General Styling):
```
#top.page-id-7773 .avia_ajax_form #element_avia_9_1 {
    margin-bottom: 0 !important;
}

#top.page-id-7773 .avia_ajax_form #avia_9_1 {
    margin-top: 11px;
}

#top.page-id-7773 .avia-icon-list-left li {
    margin-bottom: 12px;
}
```
Best regards,
Nikko
January 21, 2019 at 8:24 am in reply to: Instagram widget not working and Removing "powered by Enfold WordPress Theme" #1056481
Nikko
Inactive Moderator
Hey edge513,

To remove “powered by Enfold WordPress Theme” please refer to this post in our documentation: https://kriesi.at/documentation/enfold/footer/#copyrights-info
As for the instagram widget, please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko
January 21, 2019 at 8:22 am in reply to: Can I display Headi and sorting option of portfolio grid like Magazin elemenent? #1056480
Nikko
Inactive Moderator
Hi ezvisa,

Yes, just add this css code in QUick CSS:
```
#js_sort_items .sort_by_cat > a {
    margin-left: 5px;
    margin-right: 5px;
}

#js_sort_items .sort_by_cat > span.text-sep {
    display: none;
}
```
Just adjust the margin-left and margin-right value to adjust the distance between those filters.

Best regards,
Nikko
January 21, 2019 at 8:19 am in reply to: Header widget problem #1056479

Nikko
Inactive Moderator

Hi KidLoop,

Glad that we could help you :)
Feel free to comeback if you need further assistance.

Best regards,
Nikko

January 21, 2019 at 8:18 am in reply to: Default theme pages best practice to remove or make private? #1056478

Nikko
Inactive Moderator

Hey victoriasymphony,

If you don’t need the page then moving them to the trash is the best thing to do then permanently removing them.
If the page might be useful later in a layout you’re planning then you can save it as a template then trash and remove permanently.
Hope this helps :)

Best regards,
Nikko

January 21, 2019 at 8:14 am in reply to: How to remove Secondary Menu 1px line in top bar? #1056477
Nikko
Inactive Moderator
Hi,

Try adding this css code in Quick CSS (located in Enfold > General Styling):
```
#top .av_header_with_border.av_header_transparency #header_main {
    border-bottom: none !important;
}
```
Hope it helps.

Best regards,
Nikko
January 21, 2019 at 8:10 am in reply to: Spacing #1056476
Nikko
Inactive Moderator
Hi Lara,

Add this css code in Quick CSS (located in Enfold > General Styling):
```
#top .widget_execphp, 
#top .widget_execphp .widget, 
#top .widget_execphp .nested_nav {
    padding-bottom: 0;
}
```
Let us know if this helps.

Best regards,
Nikko
January 21, 2019 at 8:02 am in reply to: Blog issue #1056474
Nikko
Inactive Moderator
Hey kunstkaffe,

1. Try the solution in this post: https://cloudinary.com/blog/how_to_prevent_wordpress_from_generating_multiple_images
2. Add this css code in Quick CSS (located in Enfold > General Styling):
```
#top .fullsize span.post-meta-infos {
    float: none !important;
}
```
3. I can see this css code:
```
#top .fullsize .template-blog .post .entry-content-wrapper > * {
    max-width: 40em;
    margin-left: auto;
    margin-right: auto;
}
```
Just adjust the max-width.
4. Add this css code in Quick CSS:
```
#top.single-post .big-preview.single-big {
    display: none;
}
```
5. Add this also in Quick CSS:
```
#top .avia-content-slider .slide-image, #top .avia-content-slider .slide-image img {
    border-radius: 0;
}
```
6. Can you give the link where the pagination you mentioned is located?

Best regards,
Nikko
January 21, 2019 at 7:51 am in reply to: Portfolio items text padding #1056470

Nikko
Inactive Moderator

Hi Lara,

Glad that you figured it out :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

January 21, 2019 at 7:48 am in reply to: Floating container / textbox #1056468
Nikko
Inactive Moderator
Hey OKEIwebbureau,

Can you try adding this css code in Quick CSS (located in Enfold > General Styling):
```
#top.page-id-157 #av_section_1 .container {
    max-width: 100%;
    padding: 0 20px;
}

#top.page-id-157 #av_section_1 .container .content.av-content-full {
    vertical-align: top;
    padding-top: 20px;
}
```
Best regards,
Nikko
January 21, 2019 at 7:39 am in reply to: Datepicker in contact form not working #1056464

Nikko
Inactive Moderator

Hi TanSmi,

Thanks for giving us admin access.
This is fixed now, we have unchecked Load jQuery in your footer in Enfold > Performance.
Let us know if you need further assistance.

Best regards,
Nikko

January 21, 2019 at 7:31 am in reply to: Border on column, not on all sides #1056463
Nikko
Inactive Moderator
Hi rolfroyce,

Try adding this css code in Quick CSS (located in Enfold > General Styling):
```
#top.page-id-13684 #av_section_1 .av_one_half.avia-builder-el-first {
    border-right: none !important;
}

#top.page-id-13684 #av_section_1 .av_one_half.avia-builder-el-last {
    border-left: none !important;
}
```
Best regards,
Nikko
January 21, 2019 at 7:05 am in reply to: enfold ajax filter for woocommerce products like portfolio #1056454

Nikko
Inactive Moderator

Hey nfgraphicdesign,

We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid it’s out of the scope of our support.

But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented.

Best regards,
Nikko

January 21, 2019 at 6:59 am in reply to: comments are not displayed after theme update #1056453

Nikko
Inactive Moderator

Hi,

Can you also create a staging site? basically just a clone of your site in a subdomain.
So we can try to debug your site and deactivate plugins without affecting your live site.
Here is a tutorial on how to do it: https://themeisle.com/blog/wordpress-staging-site/

Best regards,
Nikko

January 21, 2019 at 6:52 am in reply to: Buttons not working #1056452
Nikko
Inactive Moderator
Hi kashcroft,

Try adding this css code in Quick CSS (located in Enfold > General Styling):
```
#top .avia-icongrid-flipbox li article {
    z-index: 200;
}
```
Best regards,
Nikko
January 21, 2019 at 6:40 am in reply to: Grid Item Sub-Title #1056446

Nikko
Inactive Moderator

Hi kashcroft,

Glad that we could help.
Let us know if you need further assistance.

Best regards,
Nikko

January 21, 2019 at 6:38 am in reply to: One Block floating up another block beside #1056445
Nikko
Inactive Moderator
Hi ezvisa,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko
January 21, 2019 at 6:26 am in reply to: Enfold : Unexpected category thumbnail on filtered shop page. #1056438
Nikko
Inactive Moderator
Hi shhattori,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko
January 21, 2019 at 6:22 am in reply to: Can I display Headi and sorting option of portfolio grid like Magazin elemenent? #1056437
Nikko
Inactive Moderator
Hi ezvisa,

To center it try adding this css code in Quick CSS (located in Enfold > General Styling):
```
#js_sort_items .sort_by_cat {
    text-align: center;
}

#js_sort_items .sort_by_cat > a, 
#js_sort_items .sort_by_cat > span {
    display: inline-block;
    float: none;
}
```
Best regards,
Nikko
January 21, 2019 at 6:08 am in reply to: "Your comment is awaiting moderation" does not appear #1056426
Nikko
Inactive Moderator
Hi Florian,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko
January 21, 2019 at 6:04 am in reply to: Social Icons and Event Page #1056424

Nikko
Inactive Moderator

Hey Dean,

If you’re using Advanced Layout Builder, you can use Social Share Buttons under Content Elements.
On a default editor you can click on the Magic Wand icon and select Content Elements > Social Share Buttons.
Hope this helps.

Best regards,
Nikko

January 21, 2019 at 5:54 am in reply to: Videos not showing in some pages #1056421

Nikko
Inactive Moderator

Hi peterolle,

I haven’t find out what’s causing this, the issue is a bit weird.
I created a new page (link in private content) basically a duplicate of 42 and it works fine.
I just save the page as a template and used it on a new page it’s good.

Best regards,
Nikko

January 21, 2019 at 5:24 am in reply to: Adding Event to contact form 7 button #1056412

Nikko
Inactive Moderator

Hi dondela,

I’m not sure if that’s possible, maybe the plugin author of cf7 can give a better answer on that.

Best regards,
Nikko

January 21, 2019 at 4:49 am in reply to: Drop Down List Styling #1056407

Nikko
Inactive Moderator

Hi Dan,

I apologize for misunderstanding, the dropdown list you are referring could not be modified in its current form.
You can check on the explanation here why the native option can’t be styled: https://stackoverflow.com/questions/7208786/how-to-style-the-option-of-a-html-select
However there are some jquery plugins that replaces this: https://www.learningjquery.com/2017/09/20-impressive-jquery-plugins-to-replace-the-html-select-box
We could not help with this modification as it is out of our scope but we’ll try to help you with it.
I would suggest using select2 since its popular: https://select2.org/getting-started/basic-usage

Best regards,
Nikko
Author

Posts

Viewing 30 posts - 14,071 through 14,100 (of 25,536 total)

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