Page 460 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 13,771 through 13,800 (of 25,536 total)

← 1 2 3 … 459 460 461 … 850 851 852 →

Author

Posts
February 7, 2019 at 1:03 pm in reply to: Huge padding on footer #1064092
Nikko
Inactive Moderator
Hi jonrouse,

Yes, that’s the right selector to use, I forgot to include .container.
That should only affect the custom footer page’s color section.
To improve the code a little bit you can use:
```
#myfooter .container  {
  padding-top: 0 !important; 
}
```
Best regards,
Nikko
February 7, 2019 at 1:01 pm in reply to: Color font in testimonial #1064087

Nikko
Inactive Moderator

Hi robertoKM,

Glad that we could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 7, 2019 at 1:01 pm in reply to: permalinks and 404error #1064086

Nikko
Inactive Moderator

Hi susem,

I see, can you try to switch to a default wordpress theme like Twenty Nineteen or Twenty Seventeen and check if the issue still persists or if the permalinks are working?
I think this isn’t a theme issue but probably permission issue on the .htaccess file. Can you try to set your .htaccess file to 755?

Best regards,
Nikko

February 7, 2019 at 12:52 pm in reply to: Customising Fullwidth Sub Menu #1064081
Nikko
Inactive Moderator
Hi difu,

This code should work:
```
#sub_menu1 {
    background-color: rgba(255,255,255,0.9);
}
```
However I don’t see the code reflecting on your site, do you have a caching plugin enabled? please flush out the cache.

Best regards,
Nikko
February 7, 2019 at 12:44 pm in reply to: Need to contact about Enfold theme update error #1064073

Nikko
Inactive Moderator

Hi saadhassan95,

Can you try to clear your browser cache?
I tried typing Vidizmo.com in my browsers url and it does redirect to https://www.vidizmo.com/ but I don’t see any issue like in the screenshot you gave.
I’ve checked it using Chrome, Firefox, Opera and Edge.

Best regards,
Nikko

February 7, 2019 at 12:36 pm in reply to: Changing colors in Advanced Styling and General Styling is not showing #1064072

Nikko
Inactive Moderator

Hi operationeel,

You’re welcome :)
Feel free to comeback if you need further assistance.
I’ll this thread open.

Best regards,
Nikko

February 7, 2019 at 12:36 pm in reply to: tab section's content in main page need to be hidden until somebody make a click #1064070

Nikko
Inactive Moderator

Hi ngavy,

Are you referring on the Tab Section Titles?

Best regards,
Nikko

February 7, 2019 at 12:33 pm in reply to: Huge padding on footer #1064068
Nikko
Inactive Moderator
Hi,

Go to the footer page, and it the Color Section there’s this field For Developers: Section ID put myfooter then on Quick CSS (located in Enfold > General Styling) add:
```
#top #wrap_all #myfooter {
  padding-top: 0px!important; 
}
```
Let us know if this helps.

Best regards,
Nikko
February 7, 2019 at 12:31 pm in reply to: Main and sub menu transition timing #1064065
Nikko
Inactive Moderator
Hi Richard,

My bad, I put the wrong code it should be 0 opacity, the whole code should be:
```
#top #avia-menu .sub-menu {
    opacity: 0 !important;
}

#top #avia-menu li:hover > .sub-menu {
    opacity: 1 !important;
}
```
Best regards,
Nikko
February 7, 2019 at 12:27 pm in reply to: Header menu #1064061
Nikko
Inactive Moderator
Hi robertoKM,

Can you try using this css code:
```
#top #header.header_color.av_header_transparency .av-main-nav > li > a .avia-menu-text {
    color: black;
}
```
Best regards,
Nikko
February 7, 2019 at 12:24 pm in reply to: When choose "Edit page (Advanced Layout Builder)" it is opening in a new window #1064059
Nikko
Inactive Moderator
Hi operationeel,

I apologize for the late response.
Unfortunately there’s no hook to this, you can edit this file wp-content > themes > enfold > config-gutenberg > class-avia-gutenberg.php and find this code (line 902):
```
'meta'	=> array( 'target' => 'blank' )
```
replace it with:
```
'meta'	=> array()
```
Best regards,
Nikko
February 7, 2019 at 12:14 pm in reply to: Video banner only showing tiny version #1064058

Nikko
Inactive Moderator

Hi robnelson4,

Thanks it’s fixed. However the Load only used elements isn’t working properly, to fix the issue you’re having in Enfold > Performance > Disabling of template builder elements, I have set this to Always Load All Elements.

Best regards,
Nikko

February 7, 2019 at 12:00 pm in reply to: jQuery issue with file upload #1064050

Nikko
Inactive Moderator

Hi Hansanders,

We apologize for the late response.
I can’t seem to figure it out yet, I’ll get back to you after checking again.

Best regards,
Nikko

February 7, 2019 at 11:54 am in reply to: CSS customization does not work when caching is active? #1064044

Nikko
Inactive Moderator

Hi richardhofer83,

Glad that we could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 7, 2019 at 11:53 am in reply to: Huge padding on footer #1064043

Nikko
Inactive Moderator

Hi jonrouse,

Yes, I see that base on the code you gave, however it does affect 2 areas, 1 in the footer and the 1st section/layout element in the current page.
I think instead of using the code that option I posted is available for use.

Best regards,
Nikko

February 7, 2019 at 11:49 am in reply to: Default hotspot headline #1064037

Nikko
Inactive Moderator

Hi AgenceKineka,

Glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 7, 2019 at 11:08 am in reply to: tab section's content in main page need to be hidden until somebody make a click #1064015

Nikko
Inactive Moderator

Hi ngavy,

When you edit the Tab Section you should see this option/field For Developers: Section ID, I added mytab
I have then cleared cache in Autoptimize and it’s working fine now.

Best regards,
Nikko

February 7, 2019 at 10:59 am in reply to: Customising Fullwidth Sub Menu #1064011

Nikko
Inactive Moderator

Hi difu,

Can you give us a link to your site? so we can inspect further.
And try to figure out some css code that should work.

Best regards,
Nikko

February 7, 2019 at 10:57 am in reply to: Include template builder elements via code #1064010

Nikko
Inactive Moderator

Hi Resonanz,

Unfortunately that isn’t possible since there’s no such feature yet in Enfold and would take a lot of time to do which is outside the scope of our support.
Please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented.

Best regards,
Nikko

February 7, 2019 at 10:55 am in reply to: Two Column Grid with one scrollable column #1064007

Nikko
Inactive Moderator

Hi jurgen1979,

Glad that we have imparted an idea on it :)
Feel free to comeback if you need further assistance.

Best regards,
Nikko

February 7, 2019 at 10:53 am in reply to: Default hotspot headline #1064003

Nikko
Inactive Moderator

Hi Kineka,

I can’t find any h3 on the image with hotspots.
I think you can use a Special Heading for that.
Hope this helps.

Best regards,
Nikko

February 7, 2019 at 10:47 am in reply to: different body text in same element text #1063998
Nikko
Inactive Moderator
Hi robertoKM,

Please remove this:
```
.your-custom-class {font-size: 100px; }
```
then in the Text Block change that from Visual (Visuale) to Text (Testo) then wrap your current text/content in a span:
```
<span class="mytext">your text</span>
```
then save. In Enfold > General Styling > Quick CSS, add this css code:
```
#top .mytext {
  font-size: 100px;
}
```
Hope this helps.

Best regards,
Nikko
February 7, 2019 at 10:39 am in reply to: Color font in testimonial #1063993
Nikko
Inactive Moderator
Hi robertoKM,

To make the testimonial link white, you can add this css code in QUick CSS (located in Enfold > General Styling):
```
#top .avia-testimonial-link {
    color: white !important;
}
```
Best regards,
Nikko
February 7, 2019 at 10:35 am in reply to: change megamenue #1063992
Nikko
Inactive Moderator
Hi Bregi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko
February 7, 2019 at 10:34 am in reply to: Gallery Lightbox doesn't work correctly #1063989

Nikko
Inactive Moderator

Hi Jordi,

Glad that we could help :)
Feel free to create a new thread if you need more assistance.
Thanks for using Enfold and have a great day!

Best regards,
Nikko

February 7, 2019 at 10:33 am in reply to: Can't update to latet version of Enfold #1063988

Nikko
Inactive Moderator

Hey Mel,

Since there are lots of changes from version 4.4.1 to 4.5.3, I would suggest to do a backup first and also create a staging site (a duplicate of your site in your subdomain) this way you can test the update first on a staging site without messing up your live site, here is a tutorial on how to do it: https://themeisle.com/blog/wordpress-staging-site/
Then on the staging site do the following:
1. Switch to a default wordpress theme like twentynineteen
2. Delete the outdated Enfold theme
3. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again.

Best regards,
Nikko

February 7, 2019 at 10:23 am in reply to: Insert script right after the tag #1063983
Nikko
Inactive Moderator
Hey (Email address hidden if logged out) ,

Yes, you can use this hook:
```
ava_after_body_opening_tag
```
Hope it helps.

Best regards,
Nikko
February 7, 2019 at 10:19 am in reply to: Huge padding on footer #1063980

Nikko
Inactive Moderator

Hey jonrouse,

On the footer page, can you edit the Color Section then change Section Padding to No Padding or Small Padding.
Hope this helps.

Best regards,
Nikko

February 7, 2019 at 10:06 am in reply to: Google maps not working #1063978

Nikko
Inactive Moderator

Hi dbideaz,

Make sure also that you have enabled Maps Javascript API and Geolocation API.
Hope this helps.

Best regards,
Nikko

February 7, 2019 at 9:58 am in reply to: Latest Version Drag elements is broken! #1063970
Nikko
Inactive Moderator
Hey Dave,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko
Author

Posts

Viewing 30 posts - 13,771 through 13,800 (of 25,536 total)

← 1 2 3 … 459 460 461 … 850 851 852 →