Forum Replies Created

Viewing 30 posts - 13,381 through 13,410 (of 25,536 total)
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  • in reply to: Mobile View #1073607

    Hi guidode,

    I have made changes on the Horizontal Gallery and it’s fixed on mobile devices.
    However for the layerslider showing on bottom, I would suggest to hide it on mobile and use another slider with a bit taller image since slider preserves the width and height ratio, then on this new slider just go to Screen Options and hide it on desktop and tablet.

    Best regards,
    Nikko

    in reply to: Tablet portrait mode #1072539

    Hi ratoli,

    Can you try adding this css code in Quick CSS (located in Enfold > General Styling):

    @media only screen and (max-width:959px) {
      .responsive #top .container .av-content-small {
        margin: 0 0 20px;
        width: 100%;
        border: none;
      }
    
      .responsive #top .container .av-content-small .entry-content-wrapper {
        padding-right: 0;
      }
    
      .responsive #top #main .sidebar {
        display: none;
      }
    }

    Best regards,
    Nikko

    Hi 4cprintsolution,

    I tried to check it again however the code doesn’t appear in functions.php (checked this via Appearance > Editor).
    What appears there is what you’re site currently use, maybe there’s some permission issue or maybe you can ask your webhost to help with it.

    Best regards,
    Nikko

    in reply to: I'm trying to update from 4.4 to 4.5.3 but get error #1072530

    Hi Dandelion222,

    I was referring on @Evendril post in the thread which the link I gave should directly go to.
    A lot of users have confirmed that it was working for them.
    This issue was due to Envato’s change in their API causing issues to theme updates.
    Enfold 4.5.3 includes improvement to theme updates: https://kriesi.at/documentation/enfold/changelog/

    Here’s another workaround, make sure to backup your site first then do the following:
    1. Switch to a default wordpress theme like twentynineteen
    2. Delete the Enfold theme
    3. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again.

    Best regards,
    Nikko

    Hi Steven,

    I see the issue now and it’s not widget logic or the logical condition we added since you’ll see the widget title changed that’s because the two widgets you put are the same and the only difference is the widget title.
    You’ll need to find another widget plugin which allows Posts by Category, then use that widget instead of Recent Posts which doesn’t have the option to select which category it will show.

    Best regards,
    Nikko

    in reply to: Responsiveness Gallery with borders. #1072528

    Hi Anika,

    Seems a bit complicated and difficult to do with it’s current setup.
    Maybe trying to make it use px values for the dimensions as well as border width and padding.

    Best regards,
    Nikko

    in reply to: Move Category Description Under Products #1072526

    Hi dasemarc,

    Thanks for giving us admin access.
    I have checked it again and it seems to be working, screenshot in private content.
    I have put a link of one of your product category page where the hook works.

    Best regards,
    Nikko

    in reply to: Cookies consent message not showing properly #1072521

    Hi dasemarc,

    The link that you should give us would look something like the one in private content.
    It should allow us to access your site with administrator account to so we could check the backend.

    Best regards,
    Nikko

    in reply to: YouTube video not displaying in sidebar #1072519

    Hi esotEric,

    It seems to be a caching issue, I tried to clear the cache and check the page again and it seems to work properly now.
    I have posted a link in private content, showing a screenshot of it on my end.

    Best regards,
    Nikko

    in reply to: Breadcrumbs showing wrong parent page #1072517

    Hi Viet,

    We apologize for the delayed response since there’s been a lot of queries lately.
    I tried to access your site, however it just returns:

    Error 523
    Origin is unreachable

    Screenshot in private content.

    Best regards,
    Nikko

    Hi aloglobal,

    Please create a new thread and include login credentials, so we can take a look at it.
    Just post the credentials in private content, so it’s only visible to the moderators and the thread creator.

    Best regards,


    Nikko

    in reply to: Homepage (static page) problem #1072511

    Hi Anton,

    I apologize for the delayed response.
    I have tried using WP 5.1, Enfold 4.5.4, Polylang 2.5.2 and it works properly on my end. I couldn’t figure out what’s causing this issue however there might be some plugin conflict that might be affecting the queries which affects the page that should appear. Can you try to disable all plugins except for the polylang plugin? also flush out the cache first before temporarily deactivating the caching plugin. Let us know if it works if done this way. Also polylang needs you to assign Homepage and Blog in Settings > Reading instead of putting it in Enfold > Theme Options.

    Best regards,
    Nikko

    in reply to: Custom Post Type shows no content after update to 4.5.4 #1072463

    Hi Thorsten,

    I apologize for the delayed response.
    I was able to test it on my end and even tried the Custom Post Type UI but I don’t experience any issues and everything is displaying properly.

    Best regards,
    Nikko

    Hi liv2day_com,

    It’s working now, probably a caching issue.
    See link in private content.

    Best regards,
    Nikko

    Hi steviger,

    I apologize for the delayed response and thanks for the admin access.
    It seems to work fine, in private content I posted a link for sample posts on your site with their respective category and you’ll see it works properly there.

    Best regards,
    Nikko

    in reply to: Yith Booking plugin #1071709

    Hi,

    Thanks for giving us admin access, and we apologize for the delayed response.
    I have added this css code in Quick CSS:

    #top #yith-wcbk-booking-start-date-19606 {
        margin-bottom: 0;
    }

    Clearing the browser cache is also needed to view the changes.
    Start date should show up properly.

    Best regards,
    Nikko

    in reply to: Logo is cutting off at the bottom in IE #1071677

    Hi mct2ok,

    Can you try to ask your client to clear the browser cache?
    I have attached a screenshot on how it looks on my end using IE11.
    Link in private content.

    Best regards,
    Nikko

    in reply to: Make side header stick / always visible #1071676

    Hi digitalalso,

    You can post it on https://imgur.com/ or any online image sharing sites like dropbox.
    Then post the link here, the link can also be posted in private content if you want to keep it private.

    Best regards,
    Nikko

    in reply to: Margin issue #1071675

    Hi MarcusJeroch,

    I apologize for the delayed response, try adding this css code in your Quick CSS (located in Enfold > General Styling):

    #top .inner_product_header {
        min-height: auto;
    }

    if that doesn’t help, please try to use this code instead:

    #top .inner_product_header {
        min-height: auto;
        padding-bottom: 0;
    }

    Best regards,
    Nikko

    in reply to: Logo Menu Position #1071674

    Hi Eric Marks,

    I apologize for the delayed response.
    Try to replace all the code I gave to:

    @media only screen and (max-width:767px) {
      #top #header .logo {
        margin-left: -20px;
        overflow: visible;
        width: 150px !important;
        height: 150px !important;
        position: absolute;
      }
    
      #top #header .logo a {
        background-color: #e6e3dd;
        border-bottom-left-radius: 50%;
        border-bottom-right-radius: 50%;
        box-sizing: content-box;
        padding: 30px;
      }
    
      #top #header .logo a img {
        max-height: none;
      }
    
      #top #header .inner-container {
        min-height: 80px;
      }
    }

    Best regards,
    Nikko

    in reply to: ava_before_content hook does not work #1071673

    Hi debra15,

    There’s no hook in that location, try to override loop-index.php instead in your child theme.


    @Guenni007
    : we will suggest this to Kriesi :)

    Best regards,
    Nikko

    in reply to: Make side header stick / always visible #1071670

    Hi digitalalso,

    Can we request for a screenshot? I can’t seem to reproduce it on my end.

    Best regards,
    Nikko

    in reply to: Move Category Description Under Products #1071666

    Hi dasemarc,

    Thanks for giving us admin acccess.
    Appearance > Editor isn’t available on your end, so I can’t check it but I think the issue might be some plugin conflict.
    Can you try to disable all other plugins except for woocommerce, flush out the cache first then deactivate the caching plugin.
    If it works fine then try to enable the plugins one by one to know which is causing the issue.

    Best regards,
    Nikko

    in reply to: Setting up pages from other demos #1071665

    Hi Zeljko,

    Try setting your facebook page to public, if I check on your site, I get this error: https://imgur.com/a/dD3j6o7
    I think that’s the reason why it’s not showing on your page.

    Best regards,
    Nikko

    in reply to: EMode – Formatting in Header #1071661

    Hi prana_aok,

    Try using Logo Left, Menu Right then maybe adjusting the menu’s position more on the center.
    Then center the smallbar above Main Menu.

    Best regards,
    Nikko

    in reply to: Cookies consent message not showing properly #1071618

    Hi dasemarc,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Set Margin at Column #1071616

    Hi Verena,

    Glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Responsiveness Gallery with borders. #1071615

    Hi Anika,

    I have modified the 1st image (height only) and added this css code:

    #top #wrap_all .mygallery .avia-gallery-thumb > a:nth-child(3) img {
        max-height: 155.8px;
    }
    
    @media only screen and (max-width:1024px) {
      #top #wrap_all .mygallery .avia-gallery-thumb > a:first-child img {
        min-height: 199px;
      }
    }
    
    @media only screen and (max-width:959px) {
      #top #wrap_all .mygallery .avia-gallery-thumb > a:first-child img {
        min-height: 144px;
      }
    }
    
    @media only screen and (max-width:767px) {
      #top #wrap_all .mygallery .avia-gallery-thumb > a:first-child img {
        min-height: 0;
        max-height: 322px;
      }
    }
    
    @media only screen and (max-width:479) {
      #top #wrap_all .mygallery .avia-gallery-thumb > a:nth-child(3) img {
        max-height: 138.8px;
      }
    }

    Best regards,
    Nikko

    in reply to: Custom Post Type shows no content after update to 4.5.4 #1070609

    Hey elbnetz,

    Did you install the Custom Post Type via plugin? or via code in functions.php?
    We’ll try to check out if it’s a bug or just some plugin conflict.

    Best regards,
    Nikko

    Hey liv2day_com,

    Can you try to create a staging site first? so we can’t mess up your site if we try to change something.
    Here’s a tutorial on how to do it: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

Viewing 30 posts - 13,381 through 13,410 (of 25,536 total)