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  • #1067797

    Hello,
    I am using yith booking plugin to manage my bookings for tours. Unfortunately, it is not showing properly. Can someone please help me?
    Thank you!

    • This topic was modified 5 years, 1 month ago by alwaysrome.
    #1068200

    Hey alwaysrome,

    Thanks for the link, what exactly is wrong with that page?

    Best regards,
    Rikard

    #1069199

    Hello Rikard,
    thank you for your kind reply.
    if you look on the right hand side where the booking form is, you will notice by clicking on the calendar or people tab, that only a small portion of it is visible. The booking form, when clicked, should appear like in this other site made by me with another theme:

    thank you for your help.
    Kind regards,
    Dan

    #1069769

    Hi Dan,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1069874

    Hello Nikko,
    I provided all the necessary information in the private content.

    Thank you fro your kind help!
    Regards,
    Dan

    #1071709

    Hi,

    Thanks for giving us admin access, and we apologize for the delayed response.
    I have added this css code in Quick CSS:

    #top #yith-wcbk-booking-start-date-19606 {
        margin-bottom: 0;
    }

    Clearing the browser cache is also needed to view the changes.
    Start date should show up properly.

    Best regards,
    Nikko

Viewing 6 posts - 1 through 6 (of 6 total)
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