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Viewing 30 posts - 13,351 through 13,380 (of 25,536 total)
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  • Hey jurgen1979,

    I’m not sure if that’s possible but you would need to tweak some queries in Masonry Gallery.
    We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid it’s out of the scope of our support.
    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented.

    Best regards,
    Nikko

    Hi Gitte,

    Have you tried other values if it works such as the following:
    only_excerpt
    title
    title_read_more

    Can you give us ftp access on it? so we can inspect further.

    Best regards,
    Nikko

    in reply to: Media element video show full screen #1074268

    Hi Buddy,

    In your child theme’s shortcode folder, create a new folder called video then copy video.php from enfold > config-templatebuilder > avia-shortcodes > video folder and paste it inside the video folder of the child theme. Then modify line 387 of video.php:

    $output = avia_html5_video_embed($src, $fallback_img);

    to:

    $types = array('webm' => 'type="video/webm"', 'mp4' => 'type="video/mp4"', 'ogv' => 'type="video/ogg"');
    $attributes = array('autoplay' => 0, 'loop' => 0, 'preload' => ''  );
    
    $output = avia_html5_video_embed($src, $fallback_img, $types, $attributes);

    That should stop the video from looping in the Video Element.

    Best regards,
    Nikko

    in reply to: Content filter can't get post ID #1074252

    Hi pharefm,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Image Hover Effect Not Working #1074245

    Hi MattJensenMarketing,

    Thanks for giving us admin access.
    I was able to check it out on my end and reproduce the same issue.
    I’ll be reporting this bug to our devs.

    Best regards,
    Nikko

    in reply to: layerslider image not displaying #1074240

    Hi SFG2018,

    I have checked it and it’s displaying properly now.
    I just need to remove the image and insert it again.

    Best regards,
    Nikko

    in reply to: Color Section background video not working #1074238

    Hey Innovie,

    Thanks for giving us admin access.
    I have checked the pages of your site and I could not see any background video used in Color Section.
    Please create one then give us the name of the page. Also, please try to switch to Enfold theme temporarily, the issue might be caused by some code in the child theme.

    Best regards,
    Nikko

    in reply to: Easy Slider Video Not Working in Chrome #1074235

    Hi scientistsofmedia,

    I have checked it on my end and it seems to be working on Chrome.
    However it doesn’t load instantly but it takes some time before the video plays.

    Best regards,
    Nikko

    in reply to: primary menu label change on mouse over #1074233

    Hi tcp5004,

    I have checked the Brand menu and I don’t see it change language on mouse over or the triangle disappears.
    Can you provide a screenshot for that?

    Best regards,
    Nikko

    Hi bluesbrush,

    Can you try to add this css code in Quick CSS:

    #top .avia-smallarrow-slider-heading {
        display: block;
        position: absolute;
        top: 50%;
        margin-top: -12px;
    }
    
    #top .avia-smallarrow-slider .avia-slideshow-arrows {
        width: 100%;
    }
    
    #top .avia-smallarrow-slider .avia-slideshow-arrows a.prev-slide {
        margin-left: -50px;
    }
    
    #top .avia-smallarrow-slider .avia-slideshow-arrows a.next-slide {
        margin-right: -50px;
    }

    Best regards,
    Nikko

    in reply to: Open Youtube videos with Privacy Enhanced Mode #1074222

    Hey Konstantin,

    There’s no option for that in Enfold.
    You’ll need to tweak avia-snippet-lightbox.js located in wp-content > themes > enfold > js folder.
    Then go to line 39:

    src: '//www.youtube.com/embed/%id%'

    then modify this url. Hope it helps.

    Best regards,
    Nikko

    in reply to: Multiple Contact Form to Database for Export Option #1074156

    Hey eyeqindia,

    What php version are you using?
    I haven’t tested it yet but try to search out for other Contact Form to DB plugins, try this: https://wordpress.org/plugins/contact-form-to-db/
    Or the ones that are recommended here: https://blog.cf7skins.com/save-contact-form-7-wordpress-database/
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Ajax Portfolio Gallery #1074152

    Hey volmering,

    We apologize for the delayed response.
    The link you gave has a logo on top and menu below, is it already fixed?
    As for the next and prev button, it shows properly on my end, is this fixed as well?
    Screenshot link in private content.

    Best regards,
    Nikko

    in reply to: Header options for different pages #1074142

    Hi Oliver,

    I have commented out the code you have in Quick CSS since it won’t work (because /void isn’t valid), then I have added this css code:

    .html_header_top.html_header_topbar_active.html_header_sticky #top #main {
        padding-top: 72px !important;
    }
    
    .html_header_top.html_header_topbar_active.html_header_sticky #top.home #main {
        padding-top: 0 !important;
    }
    
    #top .container.av-logo-container,
    #top .main_menu ul:first-child > li > a {
        height: 45px !important;
        line-height: 45px !important;
    }
    
    #top .av_header_transparency .container.av-logo-container,
    #top .av_header_transparency .main_menu ul:first-child > li > a {
        height: 90px !important;
        line-height: 90px !important;
    }
    
    #top .container.av-logo-container .logo a, 
    #top .container.av-logo-container .logo img {
        max-height: 45px !important;
    }
    
    #top .av_header_transparency .container.av-logo-container .logo a, 
    #top .av_header_transparency .container.av-logo-container .logo img {
        max-height: 90px !important;
    }

    Best regards,
    Nikko

    in reply to: Breadcrumbs showing wrong parent page #1074126

    Hi V,

    We would like to try to isolate the issue but it will affect your live site, can you try to create a staging site? basically it’s just a duplicate of your site placed in your subdomain, this is usually used to test things without risking your live site. Here is a tutorial on how to do it: https://themeisle.com/blog/wordpress-staging-site/
    We’ll be needing admin access and ftp access for the staging site.

    Best regards,
    Nikko

    in reply to: Enfold Upgrade 4.4.1 -> 4.5.4 #1074124

    Hi wgiammona,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: H1 in the Home Page #1074123

    Hi vanesnet,

    Glad to hear that you’re loving Enfold :)
    As for developing AMP plugin, feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/
    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most.

    Best regards,
    Nikko

    in reply to: Homepage (static page) problem #1074122

    Hi Anton,

    I see, I modified the slugs for ru and en.
    The links are also modified and it works now.

    Best regards,
    Nikko

    in reply to: Breadcrumbs showing wrong parent page #1073676

    Hi V,

    I think it’s related to WPML.
    I tried to disable the WPML plugins (and the 2 addons) and flush out the cache, the breadcrumbs shows as (private content).
    But if I enable it, it returns back to Positioners.

    Best regards,
    Nikko

    in reply to: Cookies consent message not showing properly #1073662

    Hi dasemarc,

    It seems to be missing some css, I have manually added this in Quick CSS:

    .avia-cookie-consent{
    	width: 100%;
    	position: fixed;
    	background-color: rgba(0,0,0,0.85);
    	z-index: 999;
    	color: rgba(255,255,255,0.9);
    	padding: 1.1em;
    	text-align: center;
    	opacity: 1;
    	visibility: visible;
    	transition: all 0.3s ease-in-out;
    	overflow: hidden;
    }
    
    .avia-cookie-consent .container{
    	float: none !important;
    	padding: 0 !important;
    }
    
    .avia-cookie-consent a.avia_cookie_infolink,
    .avia-cookie-consent p,
    .avia-cookie-consent .avia-cookie-consent-button{
    	display: inline-block;
    	vertical-align: middle;
    	font-size: 12px;
    	letter-spacing: 0.05em;
    }
    
    .avia-cookie-consent a.avia_cookie_infolink{
    	color: inherit;
    }
    
    .avia-cookie-consent p{
    	margin: 0;
    }
    
    .avia-cookie-consent a.avia_cookie_infolink,
    .avia-cookie-consent p{
    	margin-right: 0.5em;
    }
    
    .avia-cookie-consent .avia-cookie-consent-button{
    	cursor: pointer;
    	display: inline-block;
    	background-color: #fff;
    	border:2px solid transparent;
    	color: #000;
    	padding: 1.1em;
    	min-width: 80px;
    	border-radius: 3px;
    	text-decoration: none;
    	transition: all 0.3s ease-in;
    	line-height: 1;
    	white-space: nowrap;
    	margin:0 0 0 6px;
    }
    
    .avia-cookie-consent .avia-cookie-consent-button.av-extra-cookie-btn{
    	color: #fff;
    	background-color: transparent;
    	border-color: #fff;
    }
    
    a.avia-cookie-consent-button:hover{
    	opacity: 0.9;
    }
    
    .avia-cookiemessage-bottom{
    	bottom: 0;
    	left: 0;
    }
    
    .avia-cookiemessage-top{
    	top: 0;
    	left: 0;
    }
    
    .avia-cookiemessage-top-left,
    .avia-cookiemessage-bottom-left,
    .avia-cookiemessage-top-right,
    .avia-cookiemessage-bottom-right{
    	width: 25%;
    }
    
    .avia-cookiemessage-top-left a.avia_cookie_infolink,
    .avia-cookiemessage-bottom-left a.avia_cookie_infolink,
    .avia-cookiemessage-top-right a.avia_cookie_infolink,
    .avia-cookiemessage-bottom-right a.avia_cookie_infolink,
    .avia-cookiemessage-top-left p,
    .avia-cookiemessage-bottom-left p,
    .avia-cookiemessage-top-right p,
    .avia-cookiemessage-bottom-right p {
    	display: block;
    	margin-right: 0;
    }
    
    .avia-cookiemessage-top-left .avia-cookie-consent-button,
    .avia-cookiemessage-bottom-left .avia-cookie-consent-button,
    .avia-cookiemessage-top-right .avia-cookie-consent-button,
    .avia-cookiemessage-bottom-right .avia-cookie-consent-button{
    	margin: 0.5em;
    }
    
    .avia-cookiemessage-bottom-right{
    	bottom: 30px;
    	right: 30px;
    }
    
    .avia-cookiemessage-top-right{
    	top: 30px;
    	right: 30px;
    }
    
    .avia-cookiemessage-bottom-left{
    	bottom: 30px;
    	left: 30px;
    }
    
    .avia-cookiemessage-top-left{
    	top: 30px;
    	left: 30px;
    }
    
    .avia-cookie-consent.cookiebar-hidden{
    	opacity: 0;
    	visibility: hidden;
    }
    
    .avia-cookiemessage-top.cookiebar-hidden {
    	transform: translateY(-110%);
    }
    
    .avia-cookiemessage-bottom.cookiebar-hidden {
    	transform: translateY(110%);
    }
    
    .avia-cookiemessage-bottom-left.cookiebar-hidden,
    .avia-cookiemessage-top-left.cookiebar-hidden {
    	transform: translateX(-110%);
    }
    
    .avia-cookiemessage-bottom-right.cookiebar-hidden,
    .avia-cookiemessage-top-right.cookiebar-hidden {
    	transform: translateX(110%);
    }
    
    .avia-cookie-consent.avia-cookiemessage-bottom.cookiebar-hidden{
    	bottom: -50px;
    }
    
    body.admin-bar .avia-cookiemessage-top,
    body.admin-bar .avia-cookiemessage-top-right,
    body.admin-bar .avia-cookiemessage-top-left
    {
    	margin-top: 32px;
    }
    
    .av-inline-modal {
        padding: 20px;
        border-radius: 4px;
        min-width: 250px;
        max-width: 800px;
        margin: 0 auto;
        position: relative;
        display: none;
        -webkit-transition: opacity 0.2s ease-in-out;
    	transition: 		opacity 0.2s ease-in-out;
    	opacity: 0;
    }
    
    .avia-popup .av-inline-modal{
    	display:block;
    	opacity: 1;
    }
    
    .avia-popup.mfp-removing .av-inline-modal{
    	opacity: 0;
    }
    
    .avia-popup .av-inline-modal .mfp-close{
    	right: 18px;
    	top:18px;
    }
    
    .avia-popup .av-inline-modal .mfp-close:hover{
        border: 2px solid #e1e0e0;
    }
    
    .avia-popup .av-inline-modal .tabcontainer{
    	min-height: 320px;
    }
    
    .avia-popup .av-inline-modal .tab{
    	    padding: 20px 16px;
    	    font-size: 14px;
        font-weight: bold;
    }
    
    .avia-popup .av-inline-modal > .av-special-heading{padding-right:40px;}

    Best regards,
    Nikko

    in reply to: Move Category Description Under Products #1073658

    Hi dasemarc,

    I see, please try to add this css code in Quick CSS (located in Enfold > General Styling):

    #top.tax-product_cat #av_product_description {
        display: none;
    }

    Best regards,
    Nikko

    in reply to: How to add meta tags? #1073657

    Hi marko7,

    Yes, there are 2 ways. The first one is to use a plugin that can inject codes (which still uses hooks & filters).
    The 2nd one is to copy header.php file from your parent theme to the child theme, then manually adding the meta tag there.

    Best regards,
    Nikko

    Hi sheilaregan,

    Glad that we could help :)
    Thanks again for using Enfold.
    Have a great weekend!

    Best regards,
    Nikko

    Hi sheilaregan,

    No worries :)
    Glad that we are able to help :)
    Thanks again for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Breadcrumbs showing wrong parent page #1073648

    Hi V,

    I have checked it and I can see your site, however the access you gave has already expired.
    Can you give us access again? for the meantime try to temporarily disable all plugins and flush out cache and check if the issue still persists.
    If the issue is gone then try to enable the plugins one by one to know which one is causing the issue.

    Best regards,
    Nikko

    in reply to: Homepage (static page) problem #1073646

    Hi Anton,

    I can’t think of any other solutions at the moment.
    It doesn’t seem to recognize homepage set in Enfold > Theme Options > Frontpage Settings, so just set this to Select page, and then it needs to be set in Settings > Reading.
    Can you try to create a staging site? so we can try to isolate the issue without affecting your live site. Here is a tutorial on how to create it: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    in reply to: Sub Pages Not Responding to Theme #1073643

    Hi Leah,

    I haven’t received any. Can you post it in private content?
    It should look something like this: http://website.com/wp-admin/?wtlwp_token=5b6150bef0f6c2e5e55d9a3af1d42da1

    Best regards,
    Nikko

    in reply to: Margin issue #1073642

    Hi MarcusJeroch,

    I can’t reproduce that part on my end.
    Can you inspect that part using a web inspector? then post a screenshot of it, so atleast I can see the structure and classnames and try to provide some css codes that should work.

    Best regards,
    Nikko

    in reply to: Tablet portrait mode #1073636

    Hi ratoli,

    Glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Logo is cutting off at the bottom in IE #1073635

    Hi mct2ok,

    I apologize for the delayed response.
    I can’t really see it on my end, but can you try to add this css code in Quick CSS, located in Enfold > General Styling:

    .avia-msie .logo img {
        max-height: 87px !important;
    }

    if you’re using a caching plugin, flushing out cache might help also.

    Best regards,
    Nikko

Viewing 30 posts - 13,351 through 13,380 (of 25,536 total)