Hi,

Enfold 4.5.3 has that caching bug which is fixed in Enfold 4.5.4 ( you can check the changelog here: https://kriesi.at/documentation/enfold/changelog/ )
– fixed: an issue with updates not being recognized due to a caching bug

Here’s a solution which some have reported to work, it might be worth a try: https://kriesi.at/support/topic/update-4-5-2-to-4-5-3-doesnt-work/#post-1060358

Or you can do this workaround:
1. Switch to a default wordpress theme like twentynineteen
2. Delete the Enfold theme
3. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again.

Best regards,
Nikko

Hey MaritzaPB,

Can you give us a link to the page your having an issue with?
And also give us temporary admin access, so we can check the backend and inspect further.
Just post the login credentials in private content, so it’s only visible to the moderators.

Best regards,
Nikko

Hi campustalenti,

I have moved the login credentials in private content for security purposes (so it’s not visible to the public).
Can we also ask for the login link of your site? just post it in private content so it’s only visible to the moderators.
Private Content is located just below the area where you type your reply.

Best regards,
Nikko

Hi guidode,

I’m not really sure but you can try to use this plugin to check for bottlenecks: https://wordpress.org/plugins/query-monitor/
If it’s a shared hosting, maybe the server is a bit loaded. The only change I made on your site was to add this css code in Quick CSS:

@media only screen and (max-width:767px) {
  .responsive .av-horizontal-gallery-inner {
    min-height: 300px !important;
  }

  .responsive .av-horizontal-gallery-img {
    -webkit-transform: translate(0,0) !important;
    -ms-transform: translate(0,0) !important;
    transform: translate(0, 0) !important;
  }
}

Best regards,
Nikko

Hi jopradev,

Can you try the solution posted in this thread: https://kriesi.at/support/topic/masonry-gallery-pagination/#post-1074689
Hope it helps.

Best regards,
Nikko

Hi Kristina,

When Avia Layout Builder is used all the default things will be removed and including the author information.
Try checking out this thread, it might help: https://kriesi.at/support/topic/author-box-3/

Best regards,
Nikko

Hey DesignProvider,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi kvindenskraft,

If you’re using Enfold 4.5.2 and up then you can fix this by going to Enfold > Theme Options > Select Your Editor > Use WP Classic Editor, then save.
If it’s less than that, then you can just install and activate a plugin called Classic Editor.

@wealthyone thanks for helping out :)

Best regards,
Nikko

Hi elbnetz,

I have tested ALB shortcodes in a textwidget in Enfold 4.5.4 and it works fine without any issues.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Crimson-Guard,

I have posted a link to Enfold 4.5.3 in private content.
What version of WPML are you using?

Best regards,
Nikko

Hi anushikababuv,

Glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hey hegartpetersen,

I’m not sure why that happens, having 2 accounts use different editors.
Can you go to Enfold > Theme Options > Select Your Editor > Use WP Classic Editor, then save.
Let us know if this helps.

Best regards,
Nikko

Hey Charlotte,

Add this php code at the bottom of your functions.php:

add_filter( 'avf_google_heading_font', 'avia_add_heading_font');
function avia_add_heading_font($fonts)
{
  $fonts['Abril Fatface'] = 'Abril Fatface';
  return $fonts;
}

Then go to Enfold > General Styling > Fonts > Heading Font > then scroll at the bottom of the dropdown and select Abril Fatface and save.

Best regards,
Nikko

Hey Luisgasser,

The css seems right, can you give us a link to the page where the pricing table shows? so we can inspect it and give an accurate css code that would most likely work.

Best regards,
Nikko

Hi sherdex,

Please open a new thread so we can send the link via Private Content which can only be seen by the one who created the thread and moderators.

Best regards,
Nikko