Hi metafora29,

I’m working in Philippines and yes, I can visualize it since I can see the page you gave and I can test the code with web inspector.
I have posted a screenshot on your tab section with issue and fixed it by adding the code I posted above (screenshot link in private content).

Best regards,
Nikko

Hi toniface,

Try replacing it with this code:

$this->output  = '<form action="'.$params['action'].'" method="post" onsubmit="gtag(\'event\', \'Envío solicitud de contacto\', { \'event_category\': \'contactar\', \'event_action\': \'Botón enviar\'});" '.$form_data.' class="'.$form_class.' '.$extraClass.'" data-avia-form-id="'.$this->formID.'" '.$redirect.'><fieldset>';

Hope it helps.

Best regards,
Nikko

Hi DesignProvider,

Thanks for giving us admin access.
The tab section seems fixed now, if not, can we ask for a screenshot on how it looks on your end? maybe clearing out the browser cache will help.
As for the google maps, you’re seeing that “for development purposes only” because google maps isn’t free anymore and they restrict access to it now, you’ll need to put in the billing details on your google account that’s connected with the api key you’re using with the google maps.

Best regards,
Nikko

Hi ihtezaz,

Glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi,

I have checked some of your pages and I was able to see the content.
I have posted a screenshot showing this (link in private content)

Best regards,
Nikko

Hi vsbo,

Thanks for giving us admin access.
Try to add this css code in Quick CSS, located in Enfold > General Styling:

#top .avia-logo-grid .no-logo-slider-heading {
    display: none;
}

Regards,
Nikko

Best regards,
Nikko

Hi wealthyone,

Thanks, I apologize I forgot that there is an existing option for this.
First thing you’ll need is to use a Boxed Layout.
You can change this in Enfold > General Layout > Layout (tab) > Use stretched or boxed layout? > Boxed Layout, then save.
Go to Enfold > General Styling > Body background > Background Image > Upload custom image.
Hope this helps.

Best regards,
Nikko

Hi haines1,

Can you try to do this process? make sure to have a backup first.
1. Switch to a default wordpress theme like twentynineteen
2. Delete the Enfold theme
3. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again.

Best regards,
Nikko

Hey PIX3L_r,

Thanks for giving us the link to the site.
It doesn’t give any information however try to enable wordpress debugging: https://codex.wordpress.org/Debugging_in_WordPress
It should atleast tell you what’s causing the error that prevents the page from being loaded.

Best regards,
Nikko

Hey Pascal,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi streetbunny80,

In your WordPress Dashboard, go to Enfold > Import/Export > Iconfont Manager > then remove the extra font aside from the Default Font.
Hope this helps.

Best regards,
Nikko

Hey kdhillon,

Can you give us a screenshot of where that option appears?
The featured image is a wordpress feature and it might be because of the wordpress update.

Best regards,
Nikko

Hey prana_aok,

Can you try adding this css code in Quick CSS:

#socket .copyright, 
#socket .copyright a {
    color: #333 !important;
    font-weight: 400;
}

Best regards,
Nikko

Hi adaptiveseosolutions,

Can you give us a link to your site? so we can try to inspect it and check further.

Best regards,
Nikko

Hi Mike,

Can you try adding this code in functions.php:

add_filter('avf_builder_boxes', 'add_builder_to_posttype');

function add_builder_to_posttype($metabox)
{
  foreach($metabox as &$meta)
  {
    if($meta['id'] == 'avia_builder' || $meta['id'] == 'layout')
    {
      $meta['page'][] = 'tribe_events'; /*instead add the name of the custom post type here*/
    }
  }
  

  return $metabox;
}

Best regards,
Nikko