Hi Nomad,

Thanks for granting the request access.
I thought the numbers were not rendering and it seems the problem was inconsistency of the font family depending on what device you’re using.
My recommendation is still to put a font-family on the code you gave so that the browser will use what you set instead of the browser defaulting to a system default.

Best regards,
Nikko

Hi Stilecatalini,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Verena,

Edit the image and go to Advanced > Animations > Caption Appearance and set it from Always display caption to Only display on hover.
Hope it helps.

Best regards,
Nikko

Hi Miguel,

It seems the structure of the post has been disrupted that’s why it’s not showing properly.
VILLA KIN ICH post may have some extra closed div tag which is most likely causing the issue.
If there’s no extra closed div tag, then please give us temporary admin access, so we can try to check it further.
Just post the credentials in private content.

Best regards,
Nikko

Hi Heiko,

Thanks for contacting us!
I tried to check your purchase code in our database however it’s not registered yet.
Please try to register again: https://kriesi.at/support/register/

Best regards,
Nikko

Hi Nomad,

I have requested access to the screenshots.
If grotesk font is already loaded on the website, you can set the font-family on the code you posted since iconlist-char‘s font is set to entypo-fontello by default.

Best regards,
Nikko

Hi Lene,

Please try to add this CSS code in Enfold > General Styling > Quick CSS:

#top .avia-table td {
    background-color: transparent;
}

#top .avia-table tr {
    background-color: #fcfcfc;
}

#top .avia-table tr:nth-child(odd) {
    background-color: #f8f9f9;
}

Best regards,
Nikko

Hi Marianne,

Thanks for giving us admin access.
The gap was caused by the text block, I have replaced it with Advanced Layerslider instead.
Please review your site.

Best regards,
Nikko

Hi matt507,

Thanks for giving us admin credentials.
I have checked it and the reason why the “Add to cart” button is not showing is because the regular price is not set.
Once you add a regular price, add to cart shows (though not in red color, it can be changed via css).
The regular price from B2B plugin that you use does not seem to activate the “Add to cart” button, I tried to switch to a default theme and then check on the spare parts category page (link in private content), if “Add to cart” will show up but it does not seem to show it as well.
Enfold only shows buttons that woocommerce displays, so I think the main issue seems to be with WordPress 6.2 and B2B plugin, please try to check with B2B support as they should be able to assist you more on the issue.

Best regards,
Nikko

Hi Lena,

Please try to add this CSS code as well:

#top .av-logo-container .inner-container {
    display: flex;
    flex-direction: column;
}

.av-sidebar-social-container {
    order: 4;
}

Hope it helps.

Best regards,
Nikko

Hi Anne,

It’s not your live site that should be removed but a staging site (it’s just a clone of your site).
Here’s an article that should help with cloning your site: https://themeisle.com/blog/clone-a-wordpress-website
Basically you’ll just clone your site and try to update the cloned version and if it does show the issues again, just delete the clone that has been updated, clone your live site again and we’ll try to update it for you and try to debug it on the process.

Best regards,
Nikko

Hi Nomad,

I’m glad that we could help you :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi daves1997,

The current link you gave works but the going to page 2, seems to show this error instead:
This page isn’t working
bestfortmyersrealestate.com redirected you too many times.
Can we try to temporarily disable plugins? or can you setup a staging site? so we can try to disable the plugins without causing any issues on the live site.

Best regards,
Nikko

Hi Nomad,

Yes, but you’ll need to add a Custom CSS Class name for it, you can replace .class-name:

#top .class-name .avia-button {
  font-size: 30px;
  font-weight: bold;
}

Best regards,
Nikko

Hi Anne,

I’m not really sure if that would help but it is possible that it might help.
When you try to update again, can you setup a staging site first? basically a duplicate of your site, and try to update there first, and if it happens again, delete the staging site and recreate it, then we’ll try to update it and check further on the issue.

Best regards,
Nikko