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Hi ramotzkie,
The first shortcode is Enfold’s ALB shortcode while the second one is WP shortcode.
I’ll try to ask my colleagues if there’s some workaround for it.Best regards,
NikkoHi schuhgoettin23,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend and try to test it.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi bakerman2,
I don’t think the css causing any issue or on your child theme, but you can test it by switching to the parent theme.
The problem is data-av_icon not having any values, since that value will be used as the content or value of the icon, without that nothing will be shown.Best regards,
NikkoHi pirasrimini,
Maybe it’s the cache from autoptimize plugin that’s causing it.
Try to flush out cache from autoptimize plugin as well as any caching plugins.
If that doesn’t work, try to uncheck css minification or maybe some other settings related to css.Best regards,
NikkoHey schuhgoettin23,
Try to set Disabling of template builder elements to Always load all elements in Enfold > Performance.
Let us know if it helps.Best regards,
NikkoHi ramotzkie,
Try to set Disabling of template builder elements to Always load all elements in Enfold > Performance.
Let us know if it helps.Best regards,
NikkoHey Franck,
Can you try to post the code in https://pastebin.com/ and then post the link here? so we can test your code and try to help with it.
Best regards,
NikkoHi Brds,
This is the screenshot on your site: https://imgur.com/f4qRoTy (sorry for the broken link)
A similar issue I found in the thread: https://kriesi.at/support/topic/icons-not-showing-data-av_icon-empty/
Can you try to switch your php version? probably to 7.2 or 7.0 and check.Best regards,
NikkoHi uuniversal,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Emmy,
Thanks for giving us admin access.
I have checked in Theme Options and it’s totally gone, I also tried to check if your site is archived in https://archive.org/web/ which can try to check on the css and retrieve it.
The css is stored inside wp-content > uploads > dynamic_avia > enfold.css (or enfold_child.css).
Is Maoin a child theme or another theme just like Enfold?Best regards,
NikkoHi Steve,
We’re glad to hear that. :)
Let us know if you need further assistance.Best regards,
NikkoHey jb84,
I have checked for View Cart in Enfold theme, however I could not find it but I found in the woocommerce plugin.
Look for woocommerce_widget_shopping_cart_button_view_cart function and you’ll see what I mean.
I found this thread and it might help fix the issue you’re having: https://wordpress.org/support/topic/problem-with-loco-translate-woocommerce-3-2-0/Best regards,
NikkoHi uuniversal,
Make sure that the Element Title and Excerpt display settings is set to Display on mouse hover.
This is the current setting for the label for Enfold 2017’s gallery: https://imgur.com/BJq39pO
Hope this helps.Best regards,
NikkoHi machit,
I have checked your site using IE11 in Windows 10 and the animations are fine.
CSS animations are supported in IE10 and above and CSS transitions are supported in IE11 and above.
You can check it here: https://caniuse.com/#search=transitionBest regards,
NikkoHi bakerman2,
I have tested the icons on my end and it works fine, if I inspected the it doesn’t have any value on data-av_icon attribute.
Have tried installing plugins the same as what you have but it’s still working on my end.
Here’s a screenshot on my end: https://imgur.com/FTj8f2L
And here’s on your site: https://imgur.com/ks2hfDVa
Can you try to update to the latest version of Enfold? maybe it will help.
Make sure to have a backup first before updating.Best regards,
NikkoHi Jon,
Yes, it will have more burden than the other option.
You can switch to the other option for now until the issue is fixed and you can use some html sitemap temporarily.Best regards,
NikkoHi IQ2marketing,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Funkys,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi IQ2marketing,
Can you try adding this css code in Quick CSS, located in Enfold > General Styling:
.avia-icongrid-flipbox li { cursor: auto; }Best regards,
NikkoHi Jon,
I see I thought there’s some plugins causing the accordion not to work on Archives template but it’s actually a bug which doesn’t load the accordion when Disabling of template builder elements is set to: Load only used elements.
We will report this bug on our devs. For the meantime I have set Disabling of template builder elements to Always load all elements.Best regards,
NikkoHi Simon,
1. The background image overlay isn’t showing because this code is wrong:
*#header #footer { background-image: url("https://gator4073.temp.domains/~cquirk/wp-content/uploads/2019/06/Quirk-Global-Strategies-grid.png") !important;}I have change it with:
#header, #footer { background-image: url("https://gator4073.temp.domains/~cquirk/wp-content/uploads/2019/06/Quirk-Global-Strategies-grid.png") !important; background-color: white; }2. The code change should fix it as well.
Let us know if you need further assistance.
Best regards,
NikkoHi RonnyE2019,
It worked when I tried it.
I have imported the Construction Demo.Best regards,
NikkoHey ofekw,
Unfortunately, there’s no such option and it cannot be bypassed unless you tweak the portfolio grid.
This would take some time since you’ll need to tweak not only the php file but the js file which controls the functionality of the grid which is outside the scope of our support.Best regards,
NikkoHey geomat1,
You can get it if you use Enfold + bbPress plugin.
The plugin is basically a forum/bulletin board plugin and part of it is the comment form.Best regards,
NikkoHi Simon,
I’m not sure if I understood the issue.
The current background color of your header is white and when scrolled set to transparent, can you elaborate more on what you wanted to achieve?Best regards,
NikkoHi Jon,
Thanks for giving us admin access.
In your child theme, create a file and call it: archives-child.php
Then inside it paste this code: https://pastebin.com/0QQE7cDR
Then change the template from Archives to Archives Child, let us know if this helps.Best regards,
NikkoHi Maryb,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi RonnyE2019,
We don’t offer support via phone only the forum.
Have you tried the manual importing as mentioned above: https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-Best regards,
Nikko
