Forum Replies Created

Viewing 30 posts - 11,101 through 11,130 (of 25,536 total)
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  • in reply to: Unable to remove bold text on lists #1160361

    Hey Colin,

    I could see this code when I inspect your site:

    ul li {
        font-weight: normal !important;
    }

    try to replace it with:

    ul li {
        font-weight: lighter !important;
    }

    Best regards,
    Nikko

    in reply to: Hide date #1160359

    Hi limedrop,

    Glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Update for LayerSlider notification #1160357

    Hi DFME,

    Thanks for doing that, I could see the update notifications but since theme editor is disabled, we could not inspect the code.
    Did you add the code in functions.php in the Enfold theme? can you create a staging site and give us ftp access to it? so we can try to tweak some files.

    Best regards,
    Nikko

    in reply to: Auto update doesn't detect the latest version #1160354

    Hi jesin,

    Inspecting the header it shows that some elements aren’t inside the top header.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Page Header Image #1160347

    Hi LDesp,

    You can use Color Section as Jordan has suggested or you can also use layerslider with just an image that should work fine too.
    We can assist you in doing it in a single page and then you can just copy how its made. Can you give us temporary admin access?
    Just post the login credentials in private content.

    Best regards,
    Nikko

    • This reply was modified 6 years, 2 months ago by Nikko.
    in reply to: email Errorcode 403 returned by Envato: #1160339

    Hey rcano,

    Another workaround for it is to use this plugin: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
    Make sure to have a backup first before updating. Hope this helps.

    Best regards,
    Nikko

    in reply to: Problem Layout builder ID'S FIELD #1160335

    Hi mleite1,

    We apologize for the delayed response.
    I could reproduce this bug on my end and it seems the issue is only on a textblock.
    We will inform our devs with this issue, for the meantime since you have already activated Debug Mode, you can add this in the textblock shortcode:

    id='my_id'

    Best regards,
    Nikko

    Hey kpenner36,

    Thanks for giving us admin access.
    I have checked the 5 thrive buttons in your homepage and it works fine on my end and the popup box seems to be accurate.
    Is this already fixed? if not can you give us further instructions to see the issue?

    Best regards,
    Nikko

    in reply to: Background image on iPad Safari Browser #1160316

    Hey apremierdj,

    Can you give us a screenshot of the issue on your ipad? so we can have some comparison.

    Best regards,
    Nikko

    in reply to: Responsive Vimeo embeds #1160312

    Hi jjsanderson,

    You’re right, thanks for sharing it :)

    Best regards,
    Nikko

    in reply to: Update for LayerSlider notification #1160308

    Hi DFME,

    Thanks for giving us access, it seems clean looking at the Updates panel or in the Plugins page, I was expecting it to look like this: https://imgur.com/1ruXHdz
    Can you give us an instruction on how we can see it or maybe a screenshot of the update notification?

    Best regards,
    Nikko

    in reply to: Drop downs not working in WP 5.3 #1159914

    Hi ninasmith,

    Thanks for pointing it out, didn’t notice that only a part of the dropdown is clickable in the Theme Options.
    Will be reporting this to our devs. As temporary solution please modify wp-content > themes > enfold > framework > css > avia_admin.css and find this code (line 1036):

    #wpwrap .avia_style_wrap select{

    below it add this css code:

    max-width: 100%;

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Update for LayerSlider notification #1159907

    Hi DFME,

    I have tested the code I gave and it worked on my end.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Exclude categories from meta problem #1159905

    Hi tomhilditch,

    I have tested the code, and though upon saving it visually removes the excluded categories but if you refresh the page it doesn’t actually remove it unless you uncheck the category and save.
    I tried to look for other conditional tags that may apply but I could find none, I have tested this code with default wordpress themes and the effect is the same.

    Best regards,
    Nikko

    in reply to: Update for LayerSlider notification #1159861

    Hi Mike,

    Can you try adding this php code in your child theme’s functions.php:

    function remove_ls_update_notification() {
    	return 'no';
    }
    
    add_filter('avf_show_layerslider_update_notification', 'remove_ls_update_notification');

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Menu not displaying #1159860

    Hi PokornaComsense,

    I think using that widget won’t fix it.
    The workaround to make it work should be using a child theme and copying includes > helper-main-menu.php file to the child theme and tweak it there.
    Then on the main menu part of the code you can make a condition like if is_user_logged_in() then use this menu if not use this one.
    I hope this helps.

    Best regards,
    Nikko

    in reply to: crash layout after last update #1159145

    Hi margiela,

    In footer.php line 194 it looked like this:

    <span class='copyright'><?php echo $copyright></span>

    I just replaced it with:

    <span class='copyright'><?php echo $copyright; ?></span>

    Best regards,
    Nikko

    in reply to: Membership sites with enfold #1159143

    Hi crtdude,

    You’re welcome :)
    Just let us know if you’ll need further assistance.

    Best regards,
    Nikko

    in reply to: crash layout after last update #1159133

    Hi margiela,

    Thanks, it’s fixed now.
    There was an unclosed php tag in footer.php which caused the error.

    Best regards,
    Nikko

    in reply to: Streched layout #1159128

    Hey Charlotte,

    Glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Menu not displaying #1159125

    Hi PokornaComsense,

    Since you’re not using a child theme, where did you make changes to add the Logged in Main Menu?
    I think the problem is how it’s defined, it should look like this:

    $args = array(
        'theme_location'	=> $avia_theme_location,
        'menu_id' 			=> $avia_menu_class,
        'menu_class'		=> 'menu av-main-nav',
        'container_class'	=> $avia_menu_class.' av-main-nav-wrap'.$icon_beside,
        'fallback_cb' 		=> 'avia_fallback_menu',
        'echo' 				=>	false, 
        'walker' 			=> new avia_responsive_mega_menu()
    );
    
    $wp_main_nav = wp_nav_menu($args);

    Best regards,
    Nikko

    in reply to: crash layout after last update #1159104

    Hi margiela,

    Can you post the content of your footer.php in https://pastebin.com/ and then give us the link to it? so we can try to check it.

    Best regards,
    Nikko

    in reply to: Menu not displaying #1159097

    Hi PokornaComsense,

    Can you give us login credentials? so we can try to inspect the logged in menu and try to figure out why it’s invisible.

    Best regards,
    Nikko

    in reply to: Woocommerce Image Gallery Not Displaying On Product Page #1159095

    Hi Phil,

    I’m not really sure which one is causing the issue.
    The only way to know is to test it by excluding some js files but Enfold doesn’t have a feature yet to exclude js files.

    Best regards,
    Nikko

    in reply to: Plugin update #1159091

    Hey ivoschipper,

    I think that’s the bundled layerslider plugin.
    Please try the solution posted on this thread: https://kriesi.at/support/topic/enfold-causes-wrong-update-markers/#post-1132470

    Best regards,
    Nikko

    in reply to: How to adjust the page builder widget menu style #1159089

    Hi micom6150,

    We’re glad that Jordan could help you :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Timeline gets cut off halfway #1159088

    Hey arch2030,

    Try adding this css code in Quick CSS, located in Enfold > General Styling:

    #top .avia-timeline .av-animated-generic {
        opacity: 1;
    }

    Hope it helps.

    Best regards,
    Nikko

    in reply to: No Sidebar #1159087

    Hi Red Rubber Media,

    The reason the sidebar is not appearing in your post is because you are using Advanced Layout Builder.
    The only way to add it is to put the content inside a 2/3 column (can use other sizes) and 1/3 column and inside this add a Widget Area module.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Drop downs not working in WP 5.3 #1159084

    Hi ninasmith,

    Is this already fixed?
    I checked the Enfold settings and the dropdowns are working fine.
    Screenshot in private content.

    Best regards,
    Nikko

    in reply to: FULLWIDTH EASY SLIDER button position. #1159081

    Hi Bruno,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 30 posts - 11,101 through 11,130 (of 25,536 total)