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Viewing 30 posts - 10,291 through 10,320 (of 25,536 total)
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  • in reply to: Sidebar not visible #1195009

    Hi genius-electrics,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Woocommerce Product Addons #1194726

    Hi KeyshaunSmith,

    In your Quick CSS, please remove this CSS code:

    #top.single-product form.cart {
        display: flex;
        float: none;
        align-items: center;
        justify-content: center;
    }

    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Disable hover effect on image captions #1194722

    Hi Jean,

    Can you try adding this CSS code in Quick CSS, located in Enfold > General Styling:

    #top .av-caption-image-overlay-bg {
        display: none !important;
    }
    
    #top .av-image-caption-overlay-position:hover {
        opacity: 1 !important;
        background-color: transparent !important;
    }

    Best regards,
    Nikko

    in reply to: MOBILE VIEW ISSUES. #1194715

    Hi PositiveChanges,

    1. We can do a CSS technique called Image Replacement, but you will need to have a different logo for mobile devices. Some text in your current logo won’t be readable as it is when shrunk on mobile.

    2. I have added this in Custom CSS Class (Developer Settings of the 1/2 row) btn-column and in Quick CSS, inside this media query:

    @media only screen and (max-width: 767px) {

    I have added this CSS code:

    #top .btn-column {
        text-align: center;
    }
    
    #top .btn-column .avia-button-wrap {
        display: inline-block;
        float: none;
    }

    Also on top of you Quick CSS, I have seen this

    <a href="http://mydomain.com"> Copyright - MyService </a>

    and

    38bbf1

    which I commented out so it won’t be read as it will result to some of your CSS not to work.
    I haven’t thoroughly checked on your Quick CSS, but please check it again as HTML code is not valid, it should be in this format:

    selector {
      property: value;
    }

    Hope this helps.

    Best regards,
    Nikko

    in reply to: issue with template-builder.class.php #1194705

    Hi LUPE_1222,

    We apologize for the delayed response.
    And we appreciate that you have posted the cause of the issue which others will find helpful if they stumble on this issue.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: VIDEO INTERMITTINGLY NOT SHOWING #1194703

    Hi PositiveChanges,

    Sure, we’ll take a look at it.
    For now, I’ll close this thread :)

    Best regards,
    Nikko

    in reply to: Articles page issue #1194701

    Hi soniavoice,

    I’m not really sure why that happens but if I check on your site it’s fetching on this code:

    .container {
        max-width: 1010px;
    }

    And it’s coming from autoptimize’s cached css file (link in private content).
    Please flush out autoptimize caching and maybe try to disable it temporarily as its most likely causing the issue you mentioned.

    Best regards,
    Nikko

    in reply to: Full Width Easy Slider Link Settings Responsive #1194694

    Hi blaisen,

    I have checked your site and if I view the source of the page the css is fetched from a cached css file (link in private content).
    Are you using wp-rocket (or other caching plugin)? Please flush out its cache and disable its CSS minification.

    Best regards,
    Nikko

    in reply to: Sidebar not visible #1194690

    Hi genius-electrics,

    Go to Pages > (select your blog page).
    You should find the setting in the sidebar (lower right).

    Best regards,
    Nikko

    in reply to: Drag and drop feature gone #1194689

    Hi a1mueller,

    Please do the following after making a backup:

    • Unzip the zip file you have downloaded from Themeforest
    • Open the unpacked folder produced by unzipping the file and you should find enfold.zip file
    • Go to your site, and in the Dashboard, go to Appearance > Themes and click the Add New button
    • Click the Upload Theme button then click Choose File and upload the enfold.zip file
    • Install and Activate the theme

    Best regards,
    Nikko

    in reply to: Image optimization for photography website #1194688

    Hi Jaime,

    You’ll need to regenerate old images since it only affects images uploaded after the code is added.
    In the Plugins find Regenerate Thumbnails and regenerate images (you can use other regeneration plugin if you like).

    Best regards,
    Nikko

    in reply to: Element Layout in mobile #1194686

    Hi pan_wang0,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: message next to social #1194439

    Hi Alex,

    I suggest you place all the code in custom.css file.
    There’s no major difference actually between them, it’s just based your preference :)

    Best regards,
    Nikko

    Hi Morticka,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Full Width Easy Slider Link Settings Responsive #1194355

    Hi blaisen,

    I have checked it and I don’t see the code I suggested implemented on your site.
    It’s most likely due to caching as Jordan mentioned.
    In your WP Dashboard, go to Enfold > Performance and Disable CSS file merging and compression.
    Let us know if this helps.

    Best regards,
    Nikko

    in reply to: Sidebar not visible #1194354

    Hi genius-electrics,

    Thanks for giving us admin access.
    The category pages such as the link you gave fetch its layout from the shop page (default from woocommerce).
    The workaround for this is to set the Sidebar of your shop page to Default Layout or Left/Right Sidebar.
    Then in Enfold > General Styling > Quick CSS, add this CSS code:

    #top.post-type-archive-product #main main.template-shop {
        width: 100%;
        border: none;
    }
    
    #top.post-type-archive-product #main .sidebar {
        display: none;
    }

    Hope this helps.

    Best regards,
    Nikko

    in reply to: Internet Explorer 11 – IE Issues – Only show glyphs #1194342

    Hi tornadomktg,

    I have checked the site (including all pages present in the Main Menu and its submenus) and I didn’t see any glyphs as mentioned or shown in the screenshot.
    Please refer to the screenshot in private content, I’m using a Windows 10 machine and you can see Internet Explorer 11 being used, checked it in Chrome and Microsoft Edge as well but I can’t find anything.
    Is there any addons on the IE browser of your client? or maybe try to clear the browser cache as well.

    Best regards,
    Nikko

    in reply to: VIDEO INTERMITTINGLY NOT SHOWING #1194336

    Hi PositiveChanges,

    Thanks, I have re-updated the page and it seems to show properly now even after I tried in other browser which I haven’t logged in.
    Probably this is due to some caching.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Browser hangs for 4-6 seconds when moving between pages #1194330

    Hi cycl1st123,

    Yes, the latest version of Enfold is 4.7.3
    The first circle you see is the Page Transition (this does not change the URL but the request to the server is already made).
    After the browser starts fetching the content from the server after it responded that’s the time you see the URL changed and see the spinning wheel/preloader.
    I have disabled the preloader and you should only see the spinning wheel, though if I check with web inspector the TTFB or waiting time (time for the server to respond is very long) which is about 6s.
    I have imported some of your pages on my end and checked the TTFB or waiting time but the waiting time is 0.5ms only.
    This can be improved using a caching plugin, also this article might help: https://wp-rocket.me/blog/how-to-reduce-ttfb-wordpress-site/

    Best regards,
    Nikko

    in reply to: Accordion Slider is not displayed #1194326

    Hi Chris_85,

    Thanks for giving us admin access.
    I have tried to build the Section with Accordion Slider on my end and found out that there’s a bug when a Color Section (or could be other Layout Element) with a Separator on top and Accordion Slider below it. We will report this bug to our devs for now, just use this temporary solution:

    #top .hr {
        float: none;
    }

    Best regards,
    Nikko

    in reply to: Enfold does not show me updates! #1194227

    Hi Inga,

    No you don’t need to buy again.
    Just login to Themeforest and download the Enfold theme again.

    Best regards,
    Nikko

    in reply to: Enfold – links not opening in new window. #1194225

    Hi NWHend,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Full width Easy Slider – 3 buttons #1194203

    Hi webdesignphx,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: PDF Icon Link #1194194

    Hi tebitrongmbh,

    I can’t seem to find this issue: There seems to be a space below the icon that links, just not the icon itself.
    Can you give us a screenshot on how we can see this issue? the pdf icon doesn’t link if I click on it or the space below it.
    If you’re referring to the pdf icon isn’t linked, then you can add this CSS code in Quick CSS:

    #top .iconbox_content a.iconbox_icon.heading-color {
        z-index: 30;
    }

    Best regards,
    Nikko

    in reply to: How social media icons are not displayed correctly #1194190

    Hi WeigutZull,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Formatting Blog Posts Widget #1194188

    Hi antiguanice,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Skip links issue #1194183

    Hi darryllevine,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: create and update models #1194181

    Hi jbond82,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: problem with purchase theme #1194179

    Hi Gi Graf,

    We’re glad to hear that :)
    Let us know if you need further assistance or if we can close this thread.

    Best regards,
    Nikko

    in reply to: Special Heading #1194177

    Hi whdsolutions,

    Yes, there’s only Left and Center, we’ll add it to feature request.
    For now, as a temporary solution, in Special Heading’s Heading Style set to Default Style.
    Go to Advanced > Developer Settings > Custom CSS Class, put align-right
    Then in Quick CSS, located in Enfold > General Styling add this CSS code:

    #top .align-right .av-special-heading-tag {
        float: right;
        padding-left: 20px;
    }

    Best regards,
    Nikko

Viewing 30 posts - 10,291 through 10,320 (of 25,536 total)