Hi cmeurer,

We apologize for the inconvenience, Enfold’s Contact Form is made only for basic contact form purposes and there’s Select element for single selection and checkbox for multiple selections.
For more complex forms we usually recommend Contact Form 7 for it.

Best regards,
Nikko

Hi Jay,

I’m glad that Victoria could help you out :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hey andoni34,

Can you try to add this code in functions.php (child theme):

function remove_lightbox(){
	?>
	<script>
		document.querySelector(".big-preview a").classList.add("noLightbox");
	</script>
	<?php
}
add_action('wp_footer', 'remove_lightbox');

Best regards,
Nikko

Hi tammiviestinta,

Can you give us a link to the page mentioned? so we can inspect further and give you the CSS code that should work.
You can post it in private content if you want it visible only for the moderators.

Best regards,
Nikko

Hi Tim,

I’m glad that Rikard could help you out :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi SaraMichelle,

Yes, you mentioned it was on the staging server, is this the link to your staging site https://liceclinicsnewyorkcity.com ? (usually staging site is in a subdomain)
If not, please give us a link to your staging site login link.

Best regards,
Nikko

Hey panzero,

Envato has already stopped using API keys and are now using tokens, so you can’t do the theme update using the normal process.
Please do the following after making a backup:

• Put your site in maintenance mode (using a plugin)
• Switch to Twentytwenty or any WordPress Default Themes and Delete Enfold
• Unzip the zip file you have downloaded from Themeforest
• Open the unpacked folder produced by unzipping the file and you should find enfold.zip file
• Go to your site, and in the Dashboard, go to Appearance > Themes and click the Add New button
• Click the Upload Theme button then click Choose File and upload the enfold.zip file
• Install and Activate the theme
• Turn off maintenance mode, deactivate and uninstall the maintenance plugin

To make updates work normally again, here’s our documentation for register your theme with a personal token in Envato: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-1-closed

Best regards,
Nikko

Hi Ryan,

I’m glad to hear that :)
I hope everything will run smoothly on your site.
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Ryan,

Some hosting environments doesn’t work properly when it comes to Theme Editor, probably due to some extra securities.
It’s much better to work via FTP or Cpanel so you can modify it with 99.9% success.

Best regards,
Nikko

Hi Monica,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Monica,

Thanks for giving us admin access.
I have added this CSS code in Quick CSS:

#top .avia-button-fullwidth.avia-icon_select-yes-left-icon {
    padding-left: 100px;
    text-align: left;
}

#top .avia-button-fullwidth.avia-icon_select-yes-left-icon .avia_button_icon_left {
    font-size: 60px;
    position: absolute;
    left: 20px;
    top: 50%;
    margin-top: -12.5px;
}

As for the button colors you can change it on the button itself.
This CSS code only works for full-width buttons with icons positioned on the left.

Best regards,
Nikko

Hey Swathi,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Rolf,

No worries, I understand your position however we also can’t do anything since we can’t reproduce it on our ends and try to investigate it.

Best regards,
Nikko

Hi Marieke,

I have checked your site and in the Technology page there’s no poster attribute with the location of the image for the poster on it.
Please add the poster attribute and the location of the image to be used: https://wordpress.org/support/article/video-shortcode/

Best regards,
Nikko

Hi slabadoo,

On both sections (top and bottom) there’s a 150px padding which measured a total of 300px.
You can change it in the 1/2 columns inside the Grid Layout, then go to Styling (tab) > Padding.
Hope this helps.

Best regards,
Nikko