Hi NummerElf,

Envato has already stopped using API keys and are now using tokens, so you can’t do the theme update using the normal process.
Please do the following after making a backup:

• Put your site in maintenance mode (using a plugin)
• Switch to Twentytwenty or any WordPress Default Themes and Delete Enfold
• Unzip the zip file you have downloaded from Themeforest
• Open the unpacked folder produced by unzipping the file and you should find enfold.zip file
• Go to your site, and in the Dashboard, go to Appearance > Themes and click the Add New button
• Click the Upload Theme button then click Choose File and upload the enfold.zip file
• Install and Activate the theme
• Turn off maintenance mode, deactivate and uninstall the maintenance plugin

To make updates work normally again, here’s our documentation for register your theme with a personal token in Envato: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-1-closed

Best regards,
Nikko

Hi SaraMichelle,

Please give us a link to your staging site login page?

Best regards,
Nikko

Hi rakista80,

I apologize, please replace the code I gave to this one:

@media only screen and (max-width:767px) {
  html[lang="en-US"] #top #wrap_all #header_main .inner-container .main_menu {
    left: 0;
    right: auto;
  }

  html[lang="en-US"] #top #wrap_all #header_main .inner-container .logo {
    float: right;
  }

  html[lang="en-US"] #top #wrap_all #header_main .inner-container .logo img {
    margin-left: auto;
  }
}

Best regards,
Nikko

Hi CurlyHost,

Thanks for giving us FTP access.
I tried to enabled WP_DEBUG_LOG (have commented it out) and reproduce the error but it’s not showing any error at all.
Probably what’s showing on your end is the cached version, please try to clear your browser’s cache.

Best regards,
Nikko

Hi OttoPf,

Are you saying that your Cookie Consent Technic is ONLY working with some elements and does not work with others???
Yes, it only affects elements that are part of the theme since we could only do the condition to display or not in the context of the theme.

Why do i get this message “No cookies found” (which is absuletely wrong):
This is actually accurate and this No Cookies Found just tells you that in your site there’s no cookies found.
You can verify this using Google Chrome, right click on your site and click Inspect Element, go to Application > Cookies, expand the Cookies and you should see your site listed and click on it, the results that shows there are the things displayed using that shortcode.

Best regards,
Nikko

Hi whdsolutions,

Just an update, the next version of Enfold should have Right Alignment in Special Heading :)

Regards,
Nikko

Hi Hamalaga,

We’re glad that we could help :)
Thanks for using Enfold and have a great weekend!

Best regards,
Nikko

Hi andiconti,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Mike,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi wizs,

The login credentials you gave doesn’t work, please check.
Also, can you point us where the missing icon is located? (I’m assuming it’s in the homepage) maybe a screenshot would be helpful for us to atleast inspect that part of the page.

Best regards,
Nikko

Hi Hamalaga,

Can you try this CSS code in Quick CSS, located in Enfold > General Styling:

.page-id-111 #fullwidthsection .container {
    width: 100%;
}

Best regards,
Nikko

Hi tonyiatridis,

I’m glad that Jordan could help you out :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi andiconti,

Try adding this CSS code in Quick CSS, located in Enfold > General Styling:

#scroll-top-link {
    bottom: 120px;
    right: 20px;
}

Best regards,
Nikko

Hey Stephanie,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Stefanie,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko