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Hi mickra76,
I have checked it and it’s coming from shop_fullwidth.php
If you change the file extension to anything so it won’t be read, you’ll notice that there won’t be any issues.
I could not dig deeper into the code as it takes a lot of time to troubleshoot it and also it’s out the scope of our support, I suggest you’ll ask the developer that wrote that code as he/she should be more familiar with it.Best regards,
NikkoHi merlijn,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Alexander,
We apologize for the delayed response.
Each number represents the screenshots.1. This is caused by some custom CSS:
.av-main-nav-wrap{ display: inline-flex; justify-content:center; width: 170%; margin-top: 4em; margin-right: 50em !important; padding-right:15em; }it’s found inside this media query:
@media screen and (min-width:48em) and (max-width:59.9999em) {Please remove it, if this code was added to fix for some screens, maybe the media query should be adjusted.
2. This is caused by this code:
.container_wrap, .container_wrap_logo{ height: 13em !important; }it’s found inside this media query as well:
@media screen and (min-width:48em) and (max-width:59.9999em) {3. I could not see it on my end.
Best regards,
NikkoHi phoenixdivers-kohlanta,
Yes, you are correct but by default wordpress is using 82.
Best regards,
NikkoHi m_reiprich,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Cybu20,
I apologize for my wrong response.
I thought papyrus was a web safe font, but the actual reason it works on desktop and not on mobile because Papyrus font is installed on Windows (or probably from MS Office) but isn’t present in mobile devices. I checked it in https://fonts.google.com/?query=papyrus (it is still listed but it’s not selectable anymore) and you need to pay to use it on devices it’s not installed.
I suggest using fonts that are in here: https://fonts.google.com/?category=Handwriting as a workaround it.Best regards,
NikkoHi mickra76,
I apologize for the delay.
The problem is coming from your child theme, I could not pinpoint which code it’s causing since Theme Editor is disabled on your Dashboard.
You can test this by switching to the parent theme then use the embedyt shortcode.Best regards,
NikkoHi Charles,
We’re glad that we could help :)
As for your other issue, please post it in another thread, so topics aren’t mixed.
See you there :)Best regards,
NikkoHi jannnnnneke,
Another way to make it work is to replace this codes in portfolio.php (line 902 and 910 in Enfold 4.7.5):
$excerpt = $entry->post_excerpt;with:
$excerpt = do_shortcode( $entry->post_excerpt );Best regards,
NikkoHi Alexander,
Yes, it’s recommended within the enfold-admin, and unfortunately with frequent updates conflicts sometimes arise.
Can we ask for the access again? it’s already expired.
Maybe there’s a setting that causes the issue and the plugin may not be needed to deactivate at all.Best regards,
NikkoHi phoenixdivers-kohlanta,
The 80 in this code represents 80%, so if you change it to 70, which will make the quality less but file size less as well:
function av_return_100(){ return 80; }Hope this helps.
Best regards,
NikkoHi Rob,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoJune 2, 2020 at 12:32 am in reply to: Whole Page shifts to the right if it's content doesn't fit the screen #1218581Hi tribaleye13,
No worries, and you shouldn’t be ashamed, it just shows that you have a very keen eye for detail :)
Thanks again for using Enfold and have a great day!Best regards,
NikkoHi Lolamediante,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Rob,
Great news! This is already approved and under progress, this should be on the next update :)
Best regards,
NikkoHi Dimitri,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Rob,
You’re welcome, It does work for me when I tested but I have to change the name from avia-lightbox-activation to a different name, here’s the change I’ve made to make it work:
function change_lightbox() { wp_dequeue_script( 'avia-lightbox-activation' ); wp_enqueue_script( 'avia-lightbox-activation2', get_stylesheet_directory_uri().'/js/avia-snippet-lightbox.js', array('avia-default'),2 ,true ); } add_action( 'wp_enqueue_scripts', 'change_lightbox', 100 );If I use the code I first gave you it will fetch from:
http://mysite.com/wp-content/themes/enfold/js/avia-snippet-lightbox.js
but using the code in this reply, I’m fetching from:
http://mysite.com/wp-content/themes/enfold-child/js/avia-snippet-lightbox.js
Seems weird because I have already dequeued it but I have tested it multiple times and get the same results.Best regards,
NikkoHi phoenixdivers-kohlanta,
That most likely is due to caching.
If you have a caching plugin please flush out the cache.
Clearing browser cache might also help in this case.Best regards,
NikkoHi asarran,
Please try to add this CSS code in Quick CSS, located in Enfold > General Styling:
#top .template-page.content.av-content-full.ls-overflow-visible { padding-bottom: 0 !important; }Best regards,
NikkoJune 1, 2020 at 8:48 am in reply to: Edit or edd values to the Responsive Element Visibility #1218369Hi Velli,
You can add breakpoints or even override some breakpoints but you’ll need to add it in Quick CSS (located inside the WP Dashboard > Enfold > General Styling) or you can also use a child theme and add it via style.css or custom.css. However, we don’t advise that you modify directly on the parent theme as those changes will be lost during a theme update.
Best regards,
NikkoJune 1, 2020 at 8:46 am in reply to: Whole Page shifts to the right if it's content doesn't fit the screen #1218367Hi tribaleye13,
The shifting that you see is because of the scrollbar you mentioned.
The container that holds the header, content and sidebar is always centered, and the scrollbar is added the left and right margin is recalculated to center it.
I think there’s nothing we can do about it since having a fixed left margin would cause issues on some devices.Best regards,
NikkoHi mnydish,
Can you give us a link to the page that shows what you currently have? then we’ll try to supply with some CSS codes that should give that style.
Best regards,
NikkoHi Cybu20,
TTF won’t be enough to cover all browsers and devices.
You’ll most likely need other font formats like OTF, WOFF, EOT and SVG: https://creativemarket.com/blog/the-missing-guide-to-font-formats
And since you are using papyrus, it should be available in google font: https://fonts.google.com/?query=papyrus
In this case, you can just go to Enfold > General Styling > Fonts (tab) > If it’s for heading: Heading Font or for content: Font for your body text then find Papyrus and that should be it :)Best regards,
NikkoHi rosarot,
I’m glad to hear that and I agree with your statement :D
Thanks for using Enfold and have a great day!Best regards,
NikkoHi BrandEntourage,
We’re glad that you identified the cause of the issue :)
Thanks for using Enfold and have a great day!Best regards,
NikkoJune 1, 2020 at 8:23 am in reply to: WP Store locator plugin – Server Key gives undefined error #1218355Hi trljackson,
We’re glad to hear that it’s fixed :)
Thanks for using Enfold and have a great day!Best regards,
NikkoJune 1, 2020 at 8:23 am in reply to: Website doesn't load properly after installing Enfold 4.7.5 #1218354Hi Roel,
We’ll be closing this thread then and respond to your other thread.
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Rob,
Thanks for informing us, we will for this thread on our feature request for review. :)
Best regards,
NikkoHi lecoanetdesign,
If I’m not mistaken, you want to modify the logo on transparent headers for different languages?
There are 2 requirements needed:
1. Child Theme (skip if you already have this, if not you can download it and find instructions in: https://kriesi.at/documentation/enfold/child-theme/ )
2. Enfold 4.7.5 (the avf_transparency_logo_data hook was recently added)On your main language set it in Enfold > Header > Transparency Options (tab) > Transparency Logo.
Then, add this in functions.php (if not yet added):
function show_current_language() { global $curlang; $curlang = $this->curlang->slug; }Then add this code in functions.php (just replace the logo url and you can skip the transparent logo for the main language):
add_filter( 'avf_transparency_logo_data', 'enfold_transparency_logo_data' ); function enfold_transparency_logo_data($header_filtered) { if($curlang == "en") { $header_filtered['header_replacement_logo'] = "http://kriesi.at/wp-content/themes/kriesi/images/transparent_logo1.png"; } elseif($curlang == "af") { $header_filtered['header_replacement_logo'] = "http://kriesi.at/wp-content/themes/kriesi/images/transparent_logo2.png"; } return $header_filtered; }Best regards,
NikkoHi Alexander,
Thanks for giving us admin access and I apologize for the delay.
This plugin is causing the issue: ShortPixel Image Optimizer
If you deactivate it, you will see it working properly.Best regards,
Nikko -
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