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Viewing 30 posts - 9,451 through 9,480 (of 25,536 total)
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  • in reply to: Reducing top area #1222192

    Hi burgola,

    Can you try to replace this code:

    #header {
    height: 40px;
    }

    to:

    .responsive #top #wrap_all #header {
        height: 40px !important;
    }

    Then add this as well:

    .responsive #top .logo {
        display: block !important;
    }

    And make sure to wrap them inside the media query, just like what Rikard posted.

    Best regards,
    Nikko

    Hi NicomIT,

    I think it’s a misunderstanding, I was just on assumption that maybe you have used that function in your child theme, but if you haven’t added it in the child the theme then there’s no need to modify anything.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: No access to Theme Options #1222185

    Hi maria_96,

    Thanks for giving us admin access.
    There are a lot of errors in the web console, but it’s hard to troubleshoot in the Dashboard.
    Can you give us FTP access on it as well?

    Best regards,
    Nikko

    in reply to: Portfolio grid #1222180

    Hi mforlano,

    If I inspect your site, it’s still using that image size.
    You can check it in the screenshot link in private content.
    Make sure to use the Full Size for the image size.

    Best regards,
    Nikko

    in reply to: Missing Icons #1222178

    Hi Blake,

    Thanks, I’m not really sure but I don’t see any errors related to fonts.
    Also, the icons seems to work inconsistently on your site, I have created a test page on your site (link in private content) and you’ll see one of the icons not showing up.
    Can you give us FTP access as well? so we can try to check further.

    Best regards,
    Nikko

    in reply to: Product Description FullWidth #1222175

    Hi techielab,

    Thanks for giving us admin access.
    Please use a child theme, so modifications made on functions.php isn’t lost during an update.
    I tried to check further but Theme Editor seems limited to view config-woocommerce > config.php and shows 403 Forbidden error.
    Can you give us ftp access as well?

    Best regards,
    Nikko

    in reply to: Shortcode in Excerpt not working in Portfolio Grid #1222171

    Hi jannnnnneke,

    Thanks for giving us admin access.
    I have added this code in your child theme’s functions.php:

    function enfold_masonry_loop_entry_content($loop_excerpt) {
    	return do_shortcode( $loop_excerpt );
    }
    add_filter( 'avf_masonry_loop_entry_content',  'enfold_masonry_loop_entry_content');

    it works well and without the need to modify the parent theme :)

    Best regards,
    Nikko

    in reply to: Portfolio grid #1221908

    Hi mforlano,

    Thanks for giving us the link.
    Please try to re-upload again the image for Tail Us, make it 940 x 600px similar to other images and it should fix it.

    Best regards,
    Nikko

    in reply to: Date post blog with avia builder #1221454

    Hi Luc,

    You will most likely need to modify single.php in your child theme.
    First, copy single.php from the parent theme (Enfold) and paste it inside the child theme.
    Above this code:

    if( get_post_meta(get_the_ID(), 'header', true) != 'no') echo avia_title(array('heading'=>'strong', 'title' => $title, 'link' => $t_link, 'subtitle' => $t_sub));

    You’ll most likely need to use the_date() function to fetch the published date: https://developer.wordpress.org/reference/functions/the_date/
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Server Requirements #1221452

    Hey Apollid,

    You can find it here:

    Hope it helps :)

    Best regards,
    Nikko

    in reply to: Avia Slide Show full width -> sidebar moves to bottom #1221450

    Hi Thomas,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Image legend #1221449

    Hi francemedics,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Footer Socket Should Stay In Bottom #1221447

    Hi wasim-ullah,

    Can you try adding this CSS code:

    .home #main .container_wrap_first {
        min-height: 100vh;
    }

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Two pages different font sizes #1221446

    Hi wasim-ullah,

    Can you try to go to Enfold > Advanced Styling.
    Under Select an element to customize, please choose body and click on the Edit Element button.
    Then set the font size to 16px.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Portfolio grid #1221445

    Hey mforlano,

    Can you give us the link to your site?

    Best regards,
    Nikko

    in reply to: i need hel please #1221444

    Hey Lisamarcenaro,

    Please unzip the zip file you have downloaded from envato/themeforest.
    Open the folder created when you unzipped it, inside it you should see enfold.zip, please use it instead.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: enfold #1221443

    Hey Lisa,

    Thanks for contacting us!
    Please unzip the zip file you have downloaded from envato/themeforest.
    Open the folder created when you unzipped it, inside it you should see enfold.zip, please use it instead.
    Hope this helps.

    Best regards,
    Nikko

    in reply to: Modify social icons color #1221442

    Hey fcp,

    Please try to replace your selector, from:

    #top #wrap_all .av-social-link-instagram a:hover

    to:

    #top #wrap_all .av-social-link-instagram:hover a

    Hope it helps.

    Best regards,
    Nikko

    in reply to: Flywheel Hosting Demo Import #1221438

    Hey Frank,

    Is the PHP ZipArchive Extension enabled on your site?

    Best regards,
    Nikko

    in reply to: Enfold bugs #1221437

    Hey Peter Stern,

    Thanks for contacting us!
    I checked the CSS for Color Sections but I couldn’t find any added margins.
    Can you point to us the Color Section that has margins? so we can inspect it.

    Best regards,
    Nikko

    Hey NicomIT,

    Please check in your child theme, if you have this code: avia_set_title_tag
    To fix it, just replace it with: _wp_render_title_tag

    Best regards,
    Nikko

    in reply to: "Back to shop" button #1221433

    Hey muvolab,

    You should be able to do that using woocommerce’s hook: woocommerce_before_single_product
    Hope it helps.

    Best regards,
    Nikko

    in reply to: No access to Theme Options #1221420

    Hi maria_96,

    Can you try to re-install Enfold via FTP? https://kriesi.at/documentation/enfold/install-enfold-theme/#reinstall-or-update-using-ftp
    Hope it helps.

    Best regards,
    Nikko

    in reply to: Reducing top area #1221417

    Hey burgola,

    Can you give us a screenshot showing the additional dark area? I could not seem to see it on my end.

    Best regards,
    Nikko

    in reply to: Missing Icons #1221161

    Hi Blake,

    I have checked it and it’s not really showing at all.
    Can you try to backup your site and update to Enfold 4.7.5?

    Best regards,
    Nikko

    in reply to: API key cannot be verified – Google maps not working #1221141

    Hi Marieke,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Product Description FullWidth #1221140

    Hi techielab,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend and try to replicate it on our end for testing.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Site broken in Ipad landscape view #1220954

    Hi Alexander,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Horizontal gallery broken in mobile view #1220953

    Hi Alexander,

    I have enabled the plugin again but have unchecked:
    Deliver the WebP versions of the images in the front-end: under Advanced
    Once that’s checked, this is also selected:
    Using the tag syntax
    which is basically causing the issue.

    Best regards,
    Nikko

    in reply to: Shortcode in Excerpt not working in Portfolio Grid #1220951

    Hi jannnnnneke,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

Viewing 30 posts - 9,451 through 9,480 (of 25,536 total)