Forum Replies Created
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AuthorPosts
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Hi Tom,
I have inspected the height of the image and it has a height of 833 (px), which is the reason for the issue happening.
Please try to change the image size in the product grid, you should be able to change it in Styling (tab) > Image Size.Best regards,
NikkoHi Twinloc,
I tried to check your homepage and it seems to render correctly, the icons are showing properly.
Best regards,
NikkoHi feltips83,
Can you try to disable the CDN for the images? and see if it helps.
Best regards,
NikkoHi Woutski,
Can you try update it to Enfold 5.6.2? and see if it helps.
Don’t forget to backup the site before updating the theme.Best regards,
NikkoHi M-Graphics24,
I tried to click on the the Get a Quote button on my mobile phone and it seems to work properly and redirect to the contact page.
Best regards,
NikkoHi Kevin,
I’m glad to hear that, please let us know if you still need further assistance.
Best regards,
NikkoHi fabienneRedUmb,
We’re glad that you were able to resolve it and thanks for sharing the solution :)
Best regards,
NikkoHi Game-Box,
Are you using a child theme? if yes, please add this PHP Snippet in your child theme’s functions.php, if you don’t have one, then you can use a plugin called WPCode – Insert Headers and Footers and insert it as a PHP Snippet:
function custom_avf_post_css_create_file( $create ) { return false; } add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );
Hope it helps.
Best regards,
NikkoJune 8, 2023 at 12:39 pm in reply to: Subscribe to Newsletter option shows twice on Checkout Page? #1409979Hi ballindigital,
We’re glad to hear that :)
Please let us know if you still need further assistance of the said topic or if we can close the thread.Best regards,
NikkoJune 8, 2023 at 12:37 pm in reply to: How or where can I change the breakpoint for the tabs element #1409977Hi Capo1200,
I’m glad that Ismael could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHey planbdesign,
Can you try adding this code in functions.php of your child theme:
add_filter('avf_set_follow','avia_set_follow'); function avia_set_follow(){ $meta = '<meta name="robots" content="index, follow" />' . "\n"; return $meta; }
Let us know if it helps.
Best regards,
NikkoHi Nikki,
To assist you further, please provide us with your login credentials by following these steps:
- Install and activate the “Temporary Login Without Password” plugin. You can find it here.
- Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
- Click on “Create New” to generate a temporary login.
- Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
- Click “Submit” to create the temporary account.
- In the private section, provide us with the URL that allows us to access the temporary login and assist you.
Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.
If you have any further questions or concerns, please let us know.
Best regards,
NikkoHi,
Are you using a child theme? if yes, please add this PHP Snippet in your child theme’s functions.php, if you don’t have one, then you can use a plugin called WPCode – Insert Headers and Footers and insert it as a PHP Snippet:
function custom_avf_post_css_create_file( $create ) { return false; } add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );
I hope it helps.
Best regards,
NikkoJune 8, 2023 at 12:28 pm in reply to: Change background color of caption area of masonry grid #1409973Hi tonyiatridis,
I’m glad that Ismael could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Xiscoj,
Are you using a child theme? if yes, please add this PHP Snippet in your child theme’s functions.php, if you don’t have one, then you can use a plugin called WPCode – Insert Headers and Footers and insert it as a PHP Snippet:
function custom_avf_post_css_create_file( $create ) { return false; } add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );
I hope it helps.
Best regards,
NikkoHi bardur,
1 & 2, can you give us links to those pages? so we can inspect it.
3. Layout Elements have padding options that you can change, so it is the standard way, the easiest way would be changing the default padding via CSS which will have a global effect.
4. To remove the search icon on mobile, please add this CSS code in Enfold > General Styling > Quick CSS:@media only screen and (max-width:767px) { #avia-menu > #menu-item-search { display: none; } }
Then to add it on the burger menu, please follow Mike’s instruction on this thread: https://kriesi.at/support/topic/search-as-part-of-fly-over-menu/#post-1372412
I hope it helps.Best regards,
NikkoHi Nico313,
Can you give the link of the page shown? so we can try to inspect it.
Best regards,
NikkoHi Margot,
We’re happy to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoJune 8, 2023 at 12:02 pm in reply to: special-heading: line disappears when the headline is in 2 lines #1409966Hi BeeCee,
It’s not possible to put the line like that, it can still show in the center but you’ll need to change Heading Style to Heading Style Elegant (centered, optional icon) and add this CSS code in Quick CSS:
.av-special-heading.elegant-centered .av-special-heading-tag { text-align: left; } .av-special-heading.elegant-centered .av-special-heading-tag .heading-wrap { margin-right: 80px; }
Hope it helps.
Best regards,
NikkoHi xplorer80,
No worries, please try to disable CSS File Merging And Compression in Enfold > Performance and see if it helps.
Best regards,
NikkoHi CharlieTh,
I’m glad that we could help you :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Anna,
I have disabled post-css in your website by adding this PHP code:
function custom_avf_post_css_create_file( $create ) { return false; } add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );
Please review your site and see if the issue still persists.
Best regards,
NikkoJune 7, 2023 at 10:35 am in reply to: ALB element custom styling lost with duplicate plugins #1409845Hi Martin,
I have added this code in your functions.php (child theme) to disable post-css file:
function custom_avf_post_css_create_file( $create ) { return false; } add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );
Please try to check if the issue will still persist.
Best regards,
NikkoJune 4, 2023 at 10:49 am in reply to: ALB element custom styling lost with duplicate plugins #1409528Hi Martin,
I have checked on the issue and it seems post-css file returned a 404 (file not found), the backend had no issue and the information was intact except for the file used for styling was missing. I have re-updated the page which seems to have fixed the issue as it regenerates the CSS file.
Best regards,
NikkoJune 4, 2023 at 10:41 am in reply to: Can't reach my webmaster who purchased the theme and built the website for me. #1409526Hi,
I have uploaded the Montserrat font via Custom Font Manager (in Enfold > Import/Export), so the font would be downloaded in your server and even if the popup is not accepted by the user, the Montserrat font would still be used. Then I set Use minified theme CSS files without merging and Use minified theme javascript files without merging in Enfold > Performance.
Please review your website.Best regards,
NikkoJune 4, 2023 at 10:05 am in reply to: ALB element custom styling lost with duplicate plugins #1409521Hi Martin,
I have duplicated the page and published it, links in private content.
Best regards,
NikkoHi Anna,
Thanks for the screenshot.
It seems the only way for it to look like that is if post css won’t be loaded (post css file link in private content).
Also, I don’t see any reason why it won’t be loaded unless the server fails to serve that CSS file but that rarely happens (or never) if the server is good and stable.
I have adjusted the performance settings in Enfold, please review your site and try to monitor for a few days.Best regards,
NikkoHi xplorer80,
Can you get the ID of the element shown in the 3rd screenshot? and use it to add top padding.
Best regards,
NikkoHi beverlystone,
Thanks for using Enfold and have a great day!
Best regards,
NikkoHi Reto,
I’m glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
Nikko -
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