Hey raf_cl,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hey force-com,

Thanks for giving us admin access.
There might be some security issue or country restriction that’s why it’s not working.
I have already imported the Enfold 2017 demo, let us know if you need further assistance :)

Best regards,
Nikko

Hi ferdle,

I have changed the height for iconsonar that you created from 50% to 100% then added this code on top of it:

#top .iconsonar .av-icon-char {
    display: block !important;
    width: 133px !important;
}

Best regards,
Nikko

Hi marcie73,

Can I have a full width row with background, in which to have a in grid row to insert any element, example the blog element?
Looking at the layout, I think you can use a Color Section, then put 3 1/3 column inside of it. In the Color Section you can use background color or image, even a video background.

As for the issues with News Archive, you have set the homepage and blog in Settings > Reading, I have set it back to Latest Posts since Enfold homepage and blog is set in Theme Options.
I have made those adjustments in each language and it seems to work properly :)

Let us know if you need further assistance.

Best regards,
Nikko

Hi superbikecoach,

It doesn’t show accurately the latest version that’s because it’s using API key which envato seems to have totally removed (this wasn’t the case when it transitioned before).
I have posted the exact order in order to get it all updated.
As for gutenberg editor, there’s no need to worry about it since the latest version of Enfold provides an option to only use Classic Editor (in Theme Options > Select Editor then set to Use WP Classic Editor) which should fix the gutenberg concerns.

Best regards,
Nikko

Hi sfoster123,

Can you try to update to the latest version (4.6.1)? it includes fix on this issue.
You can see it at the bottom of the changelog: https://kriesi.at/documentation/enfold/changelog/

Best regards,
Nikko

Hi ferdle,

I have modified the CSS code which should work on inline icons:

/* Sonar Effect */
#top .sonar .av-icon-char:after {
    pointer-events: none;
    position: absolute;
    width: 100%;
    height: 100%;
    border-radius: 50%;
    content: '';
    -webkit-box-sizing: content-box;
    -moz-box-sizing: content-box;
    box-sizing: content-box;
    top: 0;
    left: 0;
    padding: 0;
    z-index: -1;
    box-shadow: 0 0 0 2px rgba(255,255,255,0.1);
    opacity: 0;
    -webkit-transform: scale(0.9);
    -ms-transform: scale(0.9);
    transform: scale(0.9);
    -webkit-transform-style: preserve-3d;
    -webkit-animation: sonarEffect 2s ease-out ;
    animation: sonarEffect 2s ease-out ;
    animation-iteration-count: infinite;
}

however when I checked the effect it doesn’t look good because the width and the height of the icon isn’t the same, so it looks like an oval sonar effect.
I think it would be better if you use a stand-alone icon style then use some css to fix the position.

Best regards,
Nikko

Hey closemarketing,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi superbikecoach,

What PHP version are you using?
Normally, you can do the following steps:

• Backup the site, install and activate a maintenance plugin and put your site under maintenance mode.
• Switch to default WordPress theme (like Twenty Twenty) and delete Enfold theme.
• Update WordPress to the latest version
• Login to ThemeForest and download the latest version of Enfold (use the account you used to purchase Enfold).
• Unzip the file downloaded from Enfold which should generate a folder, find the file called enfold.zip.
• In your WordPress Dashboard, upload enfold.zip in the Themes (install and activate), if you’re using a child theme, activate the child theme instead.
• Check for any errors in your site, if none is found, remove the maintenance mode.

Best regards,
Nikko

Hey ferdle,

Thanks for giving us admin access.

In your icon, I put sonar in Custom CSS Classes (in Advanced > Developer Options).
Then in your Quick CSS, added this:

/* Sonar Effect */
#top .sonar a.av-icon-char:after {
  -webkit-animation: sonarEffect 1s ease-out ;
  animation: sonarEffect 1s ease-out ;
  animation-iteration-count: infinite;
}

As long as you add the sonar in the Custom CSS Class of the icon, it should add that infinite sonar effect :)

Best regards,
Nikko

Hi LFE,

You are using a very old version of Enfold. :(
Please do the following steps:

• Backup the site, install and activate a maintenance plugin and put your site under maintenance mode.
• Switch to default WordPress theme (like Twenty Twenty) and delete Enfold theme.
• Login to ThemeForest and download the latest version of Enfold (use the account you used to purchase Enfold).
• Unzip the file downloaded from Enfold which should generate a folder, find the file called enfold.zip.
• In your WordPress Dashboard, upload enfold.zip in the Themes (install and activate), if you’re using a child theme, activate the child theme instead.
• Check for any errors in your site, if none is found, remove the maintenance mode.

Or update via FTP manually: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Best regards,
Nikko

Hi fcp,

You’re welcome :)
Please add this CSS code in Quick CSS:

@media only screen and (max-width:767px) {
  .responsive.html_bottom_nav_header #top #menu-item-profile {
    position: absolute;
    right: 40px;
    top: 0;
    margin: 0;
  }
}

Best regards,
Nikko

Hi Michael, 

Edit your 1/1 Column, go to Advanced (tab) > Developer Settings > Custom CSS Class put center-icons

Edit your icon and make sure to have these settings, under Styling (tab) > General Styling:

• Icon Style: Default Inline Style
• Icon Position: Align Center

Then in your Quick CSS, located in Enfold > General Styling:

.center-icons {
    text-align: center;
}

.center-icons .avia-icon-pos-center {
    display: inline-block;
}

Best regards,
Nikko

Hey Kevin,

Go to Enfold > Main Menu > Menu Items for mobile set to Activate for Smartphones and Tablets (browser width below 990px)
Hope this helps.

Best regards,
Nikko

Hi Thomas,

It merges the CSS files for the elements that have been used on that page the site, similar with JS.

Best regards,
Nikko

• This reply was modified 5 years, 5 months ago by Nikko. Reason: correction