Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1232571

    HI~

    I create a page using portfolio grid and filter.

    When I select some category, and change to page 2.

    The page 2’s category will become ‘all’, the selected category is gone.

    Do it is a bug? Why is this so?

    #1232871

    Hey decode,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1233505

    Please help me, thank you.

    #1234034

    Hi decode,

    Thanks for giving us admin access and I apologize for the delayed response.
    The site is detecting 2 Enfold themes, can you remove the old one (4.2.6)
    And update WordPress to the latest version (make sure to have a backup first)
    The PHP version you are using is also not recommended by WordPress, please update it to atleast PHP 7.3 (from 5.6.40)

    Best regards,
    Nikko

    #1234123

    I already remove the old enfold (4.2.6)
    And update WordPress to the latest version.

    But the problem is the same.

    #1234718

    Hi,

    Thank you for the update.

    This is actually the default behavior of the category sort feature. It will reset back to displaying all items when you go to the next page or refresh the current one. And it can only sort items that are readily available in the current page.

    Best regards,
    Ismael

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.