Hi cmd,

The date only appears when you use posts but not on others.
If on posts I think it’s only logical because people would want to know when that post was published and on portfolio I think it shouldn’t appear because you showcase an item which date is irrelevant.
The code I gave should work since I have already tested it.
If it does not work on your site, please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hey gharry79,

Are you using WP Mail SMTP plugin? the error doesn’t point to Enfold.
It might be a plugin causing it. Here’s a forum I can find with similar issue: https://wordpress.org/support/topic/wordpress-5-5-deprecates-functionality/

Best regards,
Nikko

Hey GabrielSenn,

Can you try to switch to PHP version 7.3? and see if it helps.

Best regards,
Nikko

Hi lscwebteam,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hey Christian,

Thanks for contacting us!
The latest version of Enfold and the previous release of Enfold are already compatible with WordPress 5.5 :)

Best regards,
Nikko

Hi ezimbron,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi andiroo42,

The FTP still doesn’t work on my end, I get this even if I change settings:

Response:	530 Login authentication failed
Error:	Critical error: Could not connect to server

However, since there’s WP File Manager I was able to check on the Enfold theme and it was lacking many files.
I tried to upload a new enfold.zip but I always get an error before it finishes uploading.

Checking on site health (link in private content), this issue appear:

The settings for post_max_size and upload_max_filesize are not the same, this could cause some problems when trying to upload files.

Please fix this issue first, then upload Enfold again and it should work properly.

Best regards,
Nikko

Hi THP,

Thanks for pointing it out, I don’t think it’s intentional.
I’ll notify our devs on this issue/bug :)

Best regards,
Nikko

Hi mmangal,

I apologize for that, the account you gave worked however the account is not an administrator therefore we aren’t able to do anything.
Please upgrade the account to an administrator role.

Best regards,
Nikko

Hi Jeff,

Thanks, I have disabled Combine JavaScript Files in SG Optimizer which fixed it on Microsoft Edge on my end.
Let us know if you need further assistance.

Best regards,
Nikko

Hi marcie73,

Can you try to create a staging site for this? so we can’t affect your live site when we’re trying to troubleshoot it.
Here’s a tutorial on how to create a staging site: https://themeisle.com/blog/wordpress-staging-site/

Best regards,
Nikko

Hi Ettore_94,

I have changed your nickname and display name. :)
However username is not changed as we are restricted.

Best regards,
Nikko

Hey mmangal,

I tried to login but I’m getting this error:

Error: The password you entered for the username xxx is incorrect.

Also, please give us the permission to reset the site.

Best regards,
Nikko

Hi Krotona_Institute777,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hey Ettore,

Thanks for contacting us!
What would you name would you like for us to replace it with?
Can you also put the purchase code in private content? so we can verify it.

Best regards,
Nikko