Hi elfuego1340,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi M,

Let us know how it goes. :)

Best regards,
Nikko

Hi REMADesign,

PHP 7.4.9 was just released in Aug 6 this year (source: https://www.php.net/ ) so it may not be fully compatible with a lot of themes and plugins.
I would suggest using PHP 7.3 for now :)

Best regards,
Nikko

Hey Ben,

I have checked your site and I could see this error in the console:

Uncaught SyntaxError: Unexpected token '<'

And there’s a script tag before the HTML document.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend that might have caused the issue.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hey yossi,

Please use the latest version of Enfold (4.7.6.3) since it contains patches for WordPress 5.5.
Since you are still using Enfold 4.2, you can’t update via theme options because Envato has already stopped using API key for update and are now using tokens.

Please download the latest version of Enfold from themeforest and I would suggest following Rikard’s instruction in this thread: https://kriesi.at/support/topic/upgrade-10/ on how to update your theme.

Then register the theme as recommended in our documentation https://kriesi.at/documentation/enfold/theme-registration/ so you can fully update the theme via theme options next time.

Best regards,
Nikko

Hey Jason,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hey paceventures,

Can you try to manually replace the single quotes? so it looks like this:

if ( ! current_user_can( 'manage_options' ) ) {
 add_filter('show_admin_bar', '__return_false');
}

Let us know if it helps.

Best regards,
Nikko

Hi kilimnet,

I apologize if it wasn’t clear.
That image is the preview of your server’s response to the backend call.
You can check the full screenshot in private content.
You can verify it using Google Chrome’s Network inspector.

Best regards,
Nikko

Hi julusha,

Yes, it won’t correct the spacing issue, as it is caused by the Rev Slider and not the removal jquery migrate from WordPress 5.5.
The temporary solution for now is to rollback until RevSlider will come up with a fix on the bug.

Best regards,
Nikko

Hi ridkadri,

I have checked your site and I’m getting following errors in the web console:

https://yoursite.com/wp-admin/post.php 500

Failed to load resource: the server responded with a status of 500 ()

I think the issue you’re having is not related on Enfold or the plugins but the server itself.
Here’s an article with recommended fix: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/ if that doesn’t resolve the issue, please ask assistance from your webhost or find a more stable hosting provider.

Best regards,
Nikko

Hi Hellbreker,

I don’t think you did some mistake but the options needed to be enabled have been enabled as you described.
I haven’t encountered any issue similar to the one you’re having but most of the time when there are weird things happening, there are 2 most likely culprits to the issue.
The first one is caching, it may be a plugin cache or an internal server cache (server built-in cache).
The second one is a plugin conflict, you can try to disable all plugins and then check if it works properly.
You can also try to enable WordPress Debugging to check if there are any errors appearing that could cause the issue.
I hope one of these suggestions would help.

Best regards,
Nikko

Hi zvstudio,

Please update your Enfold theme to the latest version (4.7.6.3) and that should fix it. :)
Also, make sure to have a backup first before updating.

Best regards,
Nikko

Hi StaffCo,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hey Jooster,

Can you try to switch to the parent theme (Enfold)? and check if the issue still persists?
The current error seems to be pointing only to the child theme.

Best regards,
Nikko

Hi Parosweb,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko