Hi felixfi,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Osejo,

Thanks for giving us admin access.
I have installed and activated Enable jQuery Migrate Helper plugin which fixes the issue caused by WordPress 5.5 (which removed jQuery migrate file)
Please update to the latest version of Enfold (4.7.6.3) then you can remove the plugin I have installed.

Best regards,
Nikko

Hi algkent,

Yes, I noticed that as well, not sure yet why that’s appearing.
But if you scroll further down you’ll see the Advanced Layout Builder (for now just ignore the top with shortcodes), we’ll try to inspect on it further.

Best regards,
Nikko

Hey Munford,

I have checked your site and tried to reload several times and I can only see the correct one.
Maybe it’s a caching issue please try to clear browser cache.

Best regards,
Nikko

Hey vanderhout,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi tremblayly,

I have checked your site and I don’t see the error.
Can you tell us where we can see it?
Can you try to clear the browser cache?

Best regards,
Nikko

Hi mtmundarain,

Thanks again for your patience.
I’ll be reporting the 2 issues/bug you had found to our devs.
1. A product that have their product visibility set to hidden is still showing on the Masonry.
2. Masonry’s WooCommerce Sorting Order is not working (always shows order in reverse)

Best regards,
Nikko

Hi jetsaveurs.com,

Thanks, are you using PHP version 7.2? if yes, please upgrade to version 7.3.
If not, please upgrade the account role to administrator so we can check further.

Best regards,
Nikko

Hi algkent,

I tried to fix the page, please check.
If some parts aren’t showing, please try to recreate it and let us know if they still won’t appear.

Best regards,
Nikko

Hi emanar,

I have added this CSS code in Quick CSS which showed the caption below the featured image.

small.avia-copyright {
  display: block !important;
}

As for LCP, you can check this article: https://web.dev/optimize-lcp/
Optimizing your image and also lazy loading images should help.

Best regards,
Nikko

Hi au_eadev,

I have checked your site and it seems to work properly and the Theme Options menu is showing properly.
Maybe it’s just a caching issue, please try to use another browser or if you are using Chrome, please use incognito mode.
Let us know if it helps.

Best regards,
Nikko

Hi domchocolate,

Thanks for giving us admin access.
I have checked your child theme and I think there are some minor differences in header.php but it should cause any issue.
Plugins are okay as well, though I suggest updating to PHP 7.3 for the latest version.
Can you try to do create a staging site? basically it’s a clone/duplicate of your live site and placed on your subdomain for testing purposes.
Here’s a tutorial on how to easily do it: https://themeisle.com/blog/wordpress-staging-site/
We’ll try to update it to the latest version, we’ll just need wp-admin credentials and FTP access for the staging site.

Best regards,
Nikko

Hi Disodo,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Videmi,

That tooltip is produced by the title tag (html/browser default).
If you want to change the title, you’ll need to modify avia_social_media_icons class which is defined in wp-content > themes > enfold > includes > helper-social-media.php:
Then the title part of line 167 in Enfold 4.6.7.3

$html .=	"<a {$blank} {$aria_label} href='" . esc_url( $icon['social_icon_link'] ) . "' " . av_icon_string( $icon['social_icon'], false ) . " title='{$display_name}'>";

you can add some condition on top of it, to make it change title when it’s dribble.
I hope this helps.

Best regards,
Nikko

Hi Lyse,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko