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Viewing 30 posts - 7,621 through 7,650 (of 25,536 total)
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  • in reply to: Emoji stop displaying #1256816

    Hi Jacopotj,

    Thanks for giving us admin access.
    I have checked it and to be honest, I was expecting it was some unknown character with a question mark showing in the backend, however, it’s fully converted to a question mark.
    And I do not see a way of fixing this except to rollback to the backup.

    Best regards,
    Nikko

    in reply to: Icon boxes #1256750

    Hi charlotteraboff,

    Thanks for giving us admin access, this should be the code:

    function enfold_after_main_container() {
        echo do_shortcode("[av_one_fourth first min_height='' vertical_alignment='' space='' row_boxshadow='' row_boxshadow_color='' row_boxshadow_width='10' custom_margin='' margin='0px' mobile_breaking='' border='' border_color='' radius='0px' padding='0px' column_boxshadow='' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' background_position='top left' background_repeat='no-repeat' highlight='' highlight_size='' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='' aria_label='' av_uid='av-713c9l'][av_icon_box icon='ue821' font='entypo-fontello' title='Boka hotell' position='left' icon_style='' boxed='' font_color='' custom_title='' custom_content='' color='custom' custom_bg='#f7f1e4' custom_font='#5fa5b7' custom_border='#f7f1e4' custom_title_size='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' custom_content_size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' heading_tag='' heading_class='' link='manually,https://www.hotelladdict.se/boka-hotel/' linktarget='' linkelement='both' id='' custom_class='' av_uid='av-k64vcr3y' admin_preview_bg=''][/av_icon_box][/av_one_fourth][av_one_fourth min_height='' vertical_alignment='' space='' row_boxshadow='' row_boxshadow_color='' row_boxshadow_width='10' custom_margin='' margin='0px' mobile_breaking='' border='' border_color='' radius='0px' padding='0px' column_boxshadow='' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' background_position='top left' background_repeat='no-repeat' highlight='' highlight_size='' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='' aria_label='' av_uid='av-6b29p5'][av_icon_box icon='ue806' font='entypo-fontello' title='Hundvänliga hotell' position='left' icon_style='' boxed='' font_color='' custom_title='' custom_content='' color='custom' custom_bg='#f7f1e4' custom_font='#5fa5b7' custom_border='#f7f1e4' custom_title_size='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' custom_content_size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' heading_tag='' heading_class='' link='manually,https://www.hotelladdict.se/hundvanliga-hotell-skane/' linktarget='' linkelement='both' id='' custom_class='' av_uid='av-k64vcr3y' admin_preview_bg=''][/av_icon_box][/av_one_fourth][av_one_fourth min_height='' vertical_alignment='' space='' row_boxshadow='' row_boxshadow_color='' row_boxshadow_width='10' custom_margin='' margin='0px' mobile_breaking='' border='' border_color='' radius='0px' padding='0px' column_boxshadow='' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' background_position='top left' background_repeat='no-repeat' highlight='' highlight_size='' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='' aria_label='' av_uid='av-4st921'][av_icon_box icon='ue81e' font='entypo-fontello' title='Hotelltips' position='left' icon_style='' boxed='' font_color='' custom_title='' custom_content='' color='custom' custom_bg='#f7f1e4' custom_font='#5fa5b7' custom_border='#f7f1e4' custom_title_size='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' custom_content_size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' heading_tag='' heading_class='' link='manually,https://www.hotelladdict.se/hotelltips/' linktarget='' linkelement='both' id='' custom_class='' av_uid='av-k64vcr3y' admin_preview_bg=''][/av_icon_box][/av_one_fourth][av_one_fourth min_height='' vertical_alignment='' space='' row_boxshadow='' row_boxshadow_color='' row_boxshadow_width='10' custom_margin='' margin='0px' mobile_breaking='' border='' border_color='' radius='0px' padding='0px' column_boxshadow='' column_boxshadow_color='' column_boxshadow_width='10' background='bg_color' background_color='' background_gradient_color1='' background_gradient_color2='' background_gradient_direction='vertical' src='' background_position='top left' background_repeat='no-repeat' highlight='' highlight_size='' animation='' link='' linktarget='' link_hover='' title_attr='' alt_attr='' mobile_display='' id='' custom_class='' aria_label='' av_uid='av-2icxhl'][av_icon_box icon='ue841' font='entypo-fontello' title='Boka hyrbil' position='left' icon_style='' boxed='' font_color='' custom_title='' custom_content='' color='custom' custom_bg='#f7f1e4' custom_font='#5fa5b7' custom_border='#f7f1e4' custom_title_size='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' custom_content_size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' heading_tag='' heading_class='' link='manually,https://www.hotelladdict.se/boka-hyrbil/' linktarget='' linkelement='both' id='' custom_class='' av_uid='av-k64vdwhm' admin_preview_bg=''][/av_icon_box][/av_one_fourth]");
    }
    add_action('ava_after_main_container', 'enfold_after_main_container');

    or you can copy it here: https://pastebin.com/Mz3SVeMi

    Best regards,
    Nikko

    • This reply was modified 5 years, 3 months ago by Nikko.
    in reply to: Frontend not loading, Backend works but not the preview #1256741

    Hi Nadja,

    I’m glad to hear that :)
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Post title = H1 #1256740

    Hi Mark,

    I’m not really an expert on SEO but I have read before that there should just be one h1 in the page and it should be the page/post title: https://yoast.com/one-h1-heading-per-post/
    So the blog page, the Blog should be h1 and the post titles should be h2, but on the post itself, the post title should be h1.
    The short answer to your question I believe is a Yes. :)

    Best regards,
    Nikko

    Hi Emese,

    I could not see the image, please try to upload it here: https://imgur.com/
    Then post the link on this thread after.

    Best regards,
    Nikko

    in reply to: Icon boxes #1256734

    Hi Charlotte,

    Can you give us temporary admin access? I’ll try to check it and post it here.
    Just put the login credentials in private content.

    Best regards,
    Nikko

    in reply to: Website #1256612

    Hi Karen,

    I’ll be closing this thread since it’s a duplicate post.

    Best regards,
    Nikko

    in reply to: Website #1256611

    Hi Karen,

    Thanks for contacting us!
    We are only selling the Enfold theme and support it.
    Since you are looking to move it to WordPress, you may need to hire a freelance developer or contact our partner Codeable to help you with the customization.

    Best regards,
    Nikko

    Hi Dominic,

    Are you using godaddy?
    Maybe the solution on this post would help: https://ph.godaddy.com/community/Managing-WordPress/Wordpress-theme-upload-error-quot-The-link-you-followed-has/td-p/101292
    Here’s the solution posted on that thread:
    Make these changes in PHP Options to correct:
    max_execution_time 180
    memory_limit 512M or your highest available
    post_max_size 32M
    upload_max_filesize 64M

    Best regards,
    Nikko

    in reply to: Button dimension #1256608

    Hi MS,

    Please ad this code in your Quick CSS (located in Enfold > General Styling):

    #top .av-fullscreen-button .avia-button-fullwidth {
        padding: 30px;
    }

    Just adjust the padding value as you see fit.

    Best regards,
    Nikko

    in reply to: Layout Builder not loading #1256607

    Hi adrianrm,

    Thanks for giving us admin access.
    Can you roll back your live site to the previous version when it worked?
    Then setup a staging site where we can upgrade it to the latest version and try to troubleshoot it.
    Here’s a tutorial that’s easy to follow: https://themeisle.com/blog/wordpress-staging-site/
    I have actually checked on the issue and noticed that admin-ajax in the web console is returning a 404 and trying to isolate the issue might mess up your live site in the process.

    Best regards,
    Nikko

    in reply to: "Cargar más" is not working #1256606

    Hi hector1069,

    Thanks for giving us admin access.
    The problem seems to be coming from the cache.
    It’s working on my end however I noticed if I’m not logged in pagination is showing instead of Load More.
    Also, the animation was not smooth though it worked which should be fixed in the latest version of Enfold (make sure to have a backup before updating)

    Best regards,
    Nikko

    in reply to: Slow website loading #1256603

    Hi ideeHB,

    Can you give us a link to your site? so we can have more information.

    Best regards,
    Nikko

    Hey vikaskashikar,

    This thread is duplicate to your other other thread.
    I’ll be closing this one.

    Best regards,
    Nikko

    Hey vikaskashikar,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Error updating to 4.7.6.4 #1256593

    Hey ESWEENEY113,

    Those errors are due to insufficient permission.
    Please make sure that token you have added has the required permission:

    • View and search Envato sites (checked by default)
    • View your Envato account username
    • View your email address
    • View your account profile details
    • Download your purchased items
    • Verify purchases of your item
    • List purchases you’ve made

    For more information regarding this issue, please check our documentation: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Nikko

    in reply to: Why can't I add a ticket for Enfold? #1256589

    Hi Havi,

    We’re happy to hear that :)
    We’ll be closing this thread then.
    Have a great day!

    Best regards,
    Nikko

    in reply to: Total Review Count not showing #1256588

    Hey amanrajveer,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Enfold Health Coach Demo #1256587

    Hi eatnlivefree,

    Once you have activated Enfold theme, go to Enfold > Demo Import > and find Health Demo
    Hover over the image and click on Click to Import button, it should take a bit of time and would start importing.
    When importing is done, you should be redirected to Theme Options and your site should look similar to the demo.

    Best regards,
    Nikko

    in reply to: center larger logo on mobile #1256585

    Hi GeoffreyTMoore,

    Yes, can you give us a link to your site? so we can give you a more specific CSS code that should help.

    Best regards,
    Nikko

    in reply to: Installed Church Demo but lacks images and layouts #1256584

    Hi Maspelin,

    No worries, we’re glad that you were able to resolve it.
    And also thanks for sharing what worked for you, this should be helpful to others as well.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi Emese,

    Caching plugins are plugins that compresses your site and creates a static version of it, basically, it makes your site faster however the downside of it is the changes you make may not show up instantly and sometimes makes troubleshooting hard. Usually, these plugins have Cache in its name (for example WP Super Cache, LiteSpeed Cache, W3 Total Cache), Autoptimize is a plugin that can be used along with these plugins mentioned and it also has its own caching.
    As for the folder, you should go to public_html > wp-content > themes > enfold-child, this is where you create the includes folder.

    Best regards,
    Nikko

    in reply to: Frontend not loading, Backend works but not the preview #1256576

    Hi Nadja,

    I have tried to log in again using the link, however, it just redirects me to the login page, please check.
    If it wasn’t the firewall plugin causing the forbidden issue then most likely the site/server might have some security setting preventing it.
    We’ll try to check if we can do something once we have admin access, but if not then, we’ll need cPanel access to check further.

    Best regards,
    Nikko

    in reply to: Phone text in secondary header #1256574

    Hi web4698,

    I still could not see the code but I do see the issue.
    I tried to login and check, however I’m getting this:

    Access Denied - Sucuri Website Firewall

    Please unblock the IP in private content.

    Best regards,
    Nikko

    Hi Tallnick,

    Sure, just let us know once it’s up.
    I have checked it and it’s not yet up at the moment, will check again.

    Best regards,
    Nikko

    in reply to: Enfold Lawyer Demo #1256572

    Hi roosites,

    You’re welcome :)
    Just let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Catalogue images #1256571

    Hi kellyCraftMedia,

    You’re welcome :)
    Please try to change this code I gave:

    #top .av-catalogue-image {
        width: 250px;
    }

    to:

    #top .av-catalogue-image {
        border-radius: 0;
        width: 250px;
    }

    If you want the edge to be a bit rounded you change 0 from border-radius to 4px (or adjust it as you see fit)

    Best regards,
    Nikko

    in reply to: Pagination – show last page #1256569

    Hi agencesba,

    I’m happy to hear that it worked :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Missing logo on some pages of mobile #1256568

    Hi mclweb,

    The code you posted is indeed the code responsible for it.
    I’m glad that you got it working.
    Let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: titles #1256566

    Hi satucker,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

Viewing 30 posts - 7,621 through 7,650 (of 25,536 total)