Hi PrecisionTextiles,

Thanks for giving us admin access.
The reason it’s not working is because PHP ZipArchive Extension is not installed or enabled, please enable this PHP extension in cPanel, or ask your hosting provider to enable this for you.

As for the CSS code, I see this in your site:

#top .woocommerce-loop-product__title {
    text-size: 16px;
    text-color: #79c143;
}

Please change it to:

#top .woocommerce-loop-product__title {
    font-size: 16px;
    color: #79c143;
}

Hope it helps :)

Best regards,
Nikko

Hi Urs,

Thanks, it seems it only has ttf file format.
Try to use some online font converter and convert it to woff2 and woff file formats then include it in the folder and zip it then upload.

Best regards,
Nikko

Hi drkpi,

Can you give us FTP access as well?

Best regards,
Nikko

Hi caw67,

Yes, unfortunately, it’s a bug on Enfold 4.7.6.4 and it will be fixed on the next release of Enfold which is coming before or during the end of the month.

Best regards,
Nikko

Hi jorisbl,

Thanks, I have checked it and the code does not seem to be applied.
If I test the code with web inspector, it works properly.
Can you give us temporary admin access? and we’ll try to figure out why it’s not fetching.

Best regards,
Nikko

Hi dbcthomas,

Thanks for giving us the link to the site.
The main menu for logged in users and logged out users seems to be different, is there some hook we can use (since I’m not familiar with the plugin used) to attach the hamburger menu on the logged in menu?

Best regards,
Nikko

Hi Daniele,

You’re welcome :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi jrs76,

We’re glad to hear that :)
Try to enable it back after few days, it’s most likely just a caching issue.

Best regards,
Nikko

Hey Christian,

Please check and follow the instructions on this thread: https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/

Best regards,
Nikko

Hi Stefania,

When WordPress updates with a major version that is for example from 5.5 to 5.6, then I would suggest to wait for themes and plugins to have updates because sometimes major updates break some parts of the site, but if it’s a minor update (like 5.6 to 5.6.1) then you should update without waiting for plugins and themes to update.
In this case, since it’s already updated to WordPress 5.6, I suggest sticking with the temporary solution (which is also recommended by WordPress) until Enfold and other plugins release their updates.
Once an update is released, try to deactivate the plugin mentioned above then review your site, if all is good, you can delete the plugin.

As for the next release, it should be around next week or the end of the month.

Best regards,
Nikko

Hi Danny,

Can you give us a link to your site? and also some keywords to search to test this.

Best regards,
Nikko

Hi Othmar,

I see, that’s really some weird issue.
Can you try to disable all plugins except for woocommerce? and see if this still occurs.
If it does not then try to enable the plugins one by one and check, start enabling first those that are woocommerce-related.

Best regards,
Nikko

Hi Stefania,

Thanks for giving us admin access.
I have installed and activated Enable jQuery Migrate Helper then set jQuery Version to Legacy 1.12.4-wp and it seems to work properly now.
We have reported this to our devs and should be fixed on the next version of Enfold.

Best regards,
Nikko

Hi Lin84,

Thanks for providing the admin access.
The problem is your child theme’s footer.php file, if you try to change your file extension for example from footer.php to footer.bup then you’ll find it working properly.
Enfold’s footer.php is 309 lines of code while your child theme is only 191, just update your footer.php file and it should get fixed.

Best regards,
Nikko

Hi daimonart,

I apologize, I tried to log in with the credentials you posted in private content, however, it does not work, please check.
Also try to go to Enfold > Performance, then disable CSS file merging and compression and Javascript file merging and compression
Then try to flush out any cache.

Best regards,
Nikko