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Hi Dependable,
Thanks can you try to change the code I gave to this one:
function move_post_meta(){ ?> <script> (function() { var gridposts = document.querySelectorAll('.avia-content-slider .slide-entry'); gridposts.forEach(function(el) { var header = el.querySelector('.entry-content-header'); var postMeta = el.querySelector('.slide-meta'); header.insertBefore(postMeta, header.childNodes[0]); }); })(); </script> <?php } add_action('wp_footer', 'move_post_meta');Best regards,
NikkoHi bibi1234,
Thanks, the account is still not an admin account but I was able to check the image you mentioned.
I tried to upload this on my local site and it works without any issues, so I could not replicate the issue nor see the error.
We’ll need an admin account in order to check this on your site, if your not comfortable or not allowed to provide an admin acount to your live site, then please setup a staging site where we investigate on the issue with a sufficient access.
Here’s a simple tutorial you can follow: https://themeisle.com/blog/wordpress-staging-site/Best regards,
NikkoHi Dino0103,
I apologize for the delayed response.
I was able to successfully access via SFTP however I could not find the correct folder for your site.
Which one should we check on?Best regards,
NikkoHi Actionrev,
You can put the shortcode inside a Code Block.
As for PDF Embedder By Lever Technology LLC, I haven’t tested it but I think it should work as well.Best regards,
NikkoHi sdiverde,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Yurasik1,
We’re glad that you were able to update the theme to the latest version.
Can you try to optimize and crop the images to a smaller size?
Also, there are 2 js errors that contribute to the site’s performance.Uncaught ReferenceError: jQuery is not definedOne is from Stylish Price List and the other one is from custom js code (you can check this in the web console using a web inspector)
Best regards,
NikkoHi Daniele,
Thanks for understanding :)
We’ll keep this thread open so you can post back if the issue keeps appearing.Best regards,
NikkoHi Gianluigi and mgyura,
I’ll ask my colleagues to check on it since both of your sites are showing the youtube icon on my end even on other devices I have.
Best regards,
NikkoHi Luisgasser,
We’re glad that we could help :)
Thanks for using Enfold and have a great weekend!Best regards,
NikkoHi Nat,
We’re glad that we could help :)
Thanks for your nice words and also thanks for using Enfold.
Have a great weekend!Best regards,
NikkoHi jonrouse,
Thanks, can you give us steps on how we can change our IP address? since I don’t know how to do it.
Best regards,
NikkoMarch 20, 2021 at 3:24 pm in reply to: Untermenü links zentrieren und näher an das Hauptmenü packen #1289354Hi schlaebitz,
You’re welcome :)
As for making the menus closer, please go to Enfold > Header > Header Layout > Header Size, set this to Custom Pixel Value then adjust it according to your own liking.
Hope this helps.Best regards,
NikkoMarch 20, 2021 at 3:18 pm in reply to: Single Post Created with Advanced Layout Editor Missing Share Bar #1289353Hi David,
I see, I apologize I misunderstood your first post.
This is not a bug but how pagebuilder works, when you enable pagebuilders like Enfold’s Advanced Layout Builder, the content area is emptied and everything is manually added.
If you want to place Comments and Social Share Buttons, you’ll need to add them (you should see them under Content Elements).Best regards,
NikkoMarch 20, 2021 at 3:07 pm in reply to: The link you followed has expired – Please try again. #1289352Hi studiodimedia,
Thanks for providing us admin access.
It seems you are already using Enfold 4.8.1 (the latest version).
Do you still need further assistance?Best regards,
NikkoHi Nat,
Thanks for giving us admin access.
I have fixed it on your site by adding this code in your child theme’s functions.php:function enfold_breadcrumbs_trail( $trail, $args ) { global $post; $ancestors = get_post_ancestors( $post->ID ); $front_id = (int)avia_get_option('frontpage'); foreach( $ancestors as $ancestor_id ) { if($front_id === $ancestor_id) { unset($trail[1]); } } return $trail; } add_filter('avia_breadcrumbs_trail','enfold_breadcrumbs_trail', 10, 2 );We’ll be reporting this bug to our devs.
This is only a temporary fix and once this will be fixed on the next release of Enfold, please remove this code.Best regards,
Nikko-
This reply was modified 5 years ago by
Nikko.
March 20, 2021 at 1:35 pm in reply to: After pushing the button 'update' all added new content disappear at the backend #1289339Hi bcit_2017,
Thanks for giving us admin access and I could replicate the issue.
The html tags in the Title is breaking the backend, please remove the html tags for example:<left align><B>Removing it should make it work properly.
Best regards,
NikkoHi Luisgasser,
It’s possible via CSS, put your svg logo inside a Color Section, and put the Color Section below the slider, then set the Color Section’s Custom ID Attribute to svg_container
Save then put this CSS code in Enfold > General Styling > Quick CSS:#top #main { position: relative; } #svg_container { width: auto; position: absolute; top: 64px; right: 0; } #svg_container .container, #svg_container .content { padding: 0; }Best regards,
NikkoMarch 20, 2021 at 12:48 pm in reply to: Errore Site Health: "Ci sono problemi con la connessione HTTPS del tuo sito web" #1289329Hi signumsrl,
Thanks for giving us admin access.
I have installed and activated the plugin called Health Check & Troubleshooting in order to try to troubleshoot where the problem is coming from however just having this plugin activated fixes the issue.
Since troubleshooting the issue would require disabling plugins and switching themes, I would suggest setting up a staging site for us, to remove any risk of messing up your site during the troubleshooting process. Here’s a simple tutorial you can follow: https://themeisle.com/blog/wordpress-staging-site/Best regards,
NikkoHi Antiquaritaly,
I have created a copy of the contact page and saved it as draft (link in private content).
It uses a Grid Row which I added a Custom Class: no-padding
Then I added this CSS code in Enfold > General Styling > Quick CSS:.no-padding .flex_cell { padding: 0; }Best regards,
NikkoHi Dino0103,
I have installed and activated this plugin: Simple Image Sizes.
Then in Settings > Media, I resized shop_thumbnail and woocommerce_gallery_thumbnail and regenerated it but it did not reflect the change I made (though regeneration succeeded).
Can you give us FTP access? so we can check if images are generated or it failed.Best regards,
NikkoHi Gianluigi and mgyura,
I checked both of your sites using Windows 10 in Chrome, Firefox and Edge.
The screenshots I gave are from Chrome, I also tested with a tablet but it’s also showing properly.
Can you guys try to check in incognito mode? or maybe other device?Best regards,
NikkoMarch 19, 2021 at 3:54 pm in reply to: There has been a critical error on this website. Can't access pages anymore. #1289216Hi SumanaNataraj,
We’re glad that we could help :)
Thanks for using Enfold and have a great weekend!Best regards,
NikkoHi jonrouse,
I see, can you give temporary admin access to the staging site?
Just post the credentials in private content.Best regards,
NikkoMarch 19, 2021 at 3:50 pm in reply to: There has been a critical error on this website. Can't access pages anymore. #1289212Hi SumanaNataraj,
You’re welcome :)
It’s a bit technical to explain but basically the page was returning some invalid types for some reason, I created a test page (which I already deleted) which is just a duplicate of the Order page and it returned valid types (so only the Order page was the issue), I tweaked contact.php to check for these invalid types and convert them to a valid type.
The change I made is in wp-content > themes> enfold > config-templatebuilder > avia-shortcodes > contact > contact.php (I think it was line 889-891):if( !is_array($item['attr'])) { $item['attr'] = [$item['attr']]; }Best regards,
NikkoMarch 19, 2021 at 3:36 pm in reply to: Show Copyright for images in Standard Editor Blog Posts #1289206Hi Daniel,
I see thanks for giving us the link, actually, I was thinking of the copyright text shown in the footer (I forgot that there was a copyright property to images).
Unfortunately, there’s no option to do that to standard editor (which is from WordPress not Enfold), the only option is to show caption :(Best regards,
NikkoHi ditteditte,
I see, can you give us a link to the page mentioned? (with and without pagination) so we can inspect on the pages and try to adjust your code accordingly.
Best regards,
NikkoHi lle-it,
I see then the instruction I posted above may not be a convenient solution.
Using javascript maybe the best in this case, can you try to add to the Custom CSS Class of each one-half column a common class name for example mycolumn
Also should the post slider’s aria text attribute be like this?aria-label="Special Release"Best regards,
NikkoHi Daniele,
As far as the tests I made it seems to work properly and I could not reproduce the issue either.
If we can find what triggers the issue or how it can be reproduced then we can try to formulate a solution to fix it but at the moment the problem does not seem to be appearing or triggering.Best regards,
NikkoHi Guenni007,
The size of the image in lightbox on Actionrev’s site is 1936x2500px.
Best regards,
NikkoHi peterolle,
You can separate them by the first selector, for single post:
.single-post .category-name {}for a page:
.page .category-name {}then for a category page:
.category .category-name {}Best regards,
Nikko -
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