Forum Replies Created
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Hi Brcmadison,
Can you try to disable CSS file merging and compression and Javascript file merging and compression in Enfold > Performance.
If that does not work, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi Joao,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHey mosaic,
We apologize for the delayed response.
I have checked on your site and I don’t experience the issue you were referring and also the web console has no errors.
Which image is disappearing? is it the one in private content?Best regards,
NikkoHi sofiadadci,
Please try adding this CSS code in Enfold > General Styling > Quick CSS:
.av-alb-blogposts .text-sep-date { display: none; }Best regards,
NikkoHi mel6661,
Thanks for giving us admin access.
You can actually change the permalink by going first in Settings > Permalinks > use Post Name
In your site it’s Einstellungen > Permalinks > use Beitragsname then save.
Edit the portfolio item’s permalink, hope this helps :)Best regards,
NikkoHi Joao,
Thanks for the links and screenshots.
For the Title, it will add a title attribute which will show up once you hovered over the menu item.
As for class, it will add a class attribute which can be used for CSS in order to change the styling.
Please try adding this CSS code in Enfold > General Styling > Quick CSS:#top #menu-item-409 a { background-color: red; color: white; }Best regards,
NikkoHi Sergio,
I apologize for the delayed response. I tried to login with credentials, however, I’m getting this:
Nome utente sconosciuto. Ricontrolla o prova ad usare il tuo indirizzo emailBest regards,
NikkoMarch 28, 2021 at 9:26 am in reply to: Excerpt length for post slider, blog posts and magazine #1290825Hi peterolle,
You’re welcome :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi peterolle and Guenni007,
I actually mentioned that the Entry Number should not be set to All.
It’s possible but the Entry Number should not be set to All and also should be equal to or below the number of posts.
Once those conditions are done then you can modify the postslider.Basically, it is dependent with Entry Number for calculation.
It can be improved by using the number of posts returned but would take some time to build as well as test.Best regards,
NikkoMarch 28, 2021 at 8:58 am in reply to: Excerpt length for post slider, blog posts and magazine #1290819Hi peterolle,
Unfortunately, there’s no way to have different length for blogposts (grid) and postslider.
You can see this in blog.php and postslider.php.Best regards,
NikkoHi Damos666,
I believe it should be working but being prevented by the htaccess popup.
Can you disable it for the meantime?Best regards,
NikkoHi carmentvaalba,
I have checked your page and it returns Forbidden.
For now, please try @Guenni007’s suggestion.
@Guenni007 thanks for helping out.Best regards,
NikkoHi Photoart-Huebner,
You’re welcome :)
Just let us know your feedback once you’ve tried it :)Best regards,
NikkoHi Actionrev,
I believe you can use CSS in order to change the height for example to target bigger screens like 1920px wide screens:
@media only screen and (min-width:1920px) { height: 900px !important; }for smaller screens, you use something like:
@media only screen and (max-width:767px) { height: 700px !important; }add this CSS code in Enfold > General Styling > Quick CSS.
Just adjust the height value.
You can learn more regarding media queries here:
– https://www.w3schools.com/css/css3_mediaqueries.asp
– https://365webresources.com/list-css-media-queries-common-devices/
Hope this helps.Best regards,
NikkoMarch 27, 2021 at 3:37 pm in reply to: anchor links smooth scroll offset for sticky nav/header #1290746Hi sky19er,
Thanks, I have checked it out and tried to reproduce it.
And there’s a conflict with elementor with the implementation of smooth scrolling.
If I used just Enfold’s Advanced Layout Builder, it works properly but if Elementor’s page builder is used then it covers partially the top of the section.
Modifying avia.js also did not help in this case (though it works when using Advanced Layout Builder).
The workaround for Elementor is using a Menu Anchor add the ID (remove the ID from the Section) then in Advanced > Positioning, set Position to Absolute and set Vertical Orientation to -150 (just adjust this negative value as you see fit).
Hope this helps.Best regards,
NikkoMarch 27, 2021 at 3:37 pm in reply to: anchor links smooth scroll offset for sticky nav/header #1290745Hi sky19er,
Thanks, I have checked it out and tried to reproduce it.
And there’s a conflict with elementor with the implementation of smooth scrolling.
If I used just Enfold’s Advanced Layout Builder, it works properly but if Elementor’s page builder is used then it covers partially the top of the section.
Modifying avia.js also did not help in this case (though it works when using Advanced Layout Builder).
The workaround for Elementor is using a Menu Anchor add the ID (remove the ID from the Section) then in Advanced > Positioning, set Position to Absolute and set Vertical Orientation to -150 (just adjust this negative value as you see fit).
Hope this helps.Best regards,
NikkoMarch 27, 2021 at 8:50 am in reply to: header invisible and appears on scroll down not working on mobile #1290711Hi Rhoody,
Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
@media only screen and (max-width: 767px) { .responsive #top #wrap_all #header { position: fixed !important; top: 0; } .responsive #top #main { padding-top: 80px !important; } }Also, the mobile sticky header is on queue for development, hopefully it will be included in the next theme update :)
Best regards,
NikkoHi JCEmanuels,
To change the background for the footer top only, please add this code at the bottom of your child theme’s functions.php file:
function move_footer_widget(){ if (is_single()): ?> <script> (function(){ var footer = document.querySelector('#footer'); var widget = document.querySelector('#custom_html-7'); footer.insertBefore(widget, footer.childNodes[0]); })(); </script> <?php endif; } add_action('wp_footer', 'move_footer_widget');Then add this CSS code in Enfold > General Styling > Quick CSS:
#footer { padding-top: 0; } #footer #custom_html-7 { margin-top: 0; padding-top: 30px; background-color: #73caa1; }Just change the background color.
As for the height of the footertop, you can add a min-height attribute inside #footer #custom_html-7
Hope this helps.Best regards,
NikkoHi Damos,
We apologize for the delayed response and thanks for the link however I could not get past the window popup (please refer to the screenshot in private content)
Best regards,
NikkoHi sdiverde,
We apologize for the delayed response and thanks for giving us admin access.
Enfold Instagram Widget does not work on your site since Instagram is now blocking widgets that use web scraping to get photo feeds and require using their API.
As of the moment, the best plugin that uses Instagram API is Smash Balloon Instagram Feed, with regards to your issue “instagram business profiles” I looked into their docs and found this: https://smashballoon.com/doc/instagram-business-profiles/
I hope it will help resolve your issue.
If you don’t like the plugin, please try other plugins for instagram photo feed.Best regards,
NikkoHi marsh1984,
Thanks for providing us the FTP access.
I was able to do the things above and fixed the white screen issue (caused by old js files being fetched) by disabling Javascript file merging and compression in Enfold > Performance.
There’s still this error in the web console coming from the Popup anything on click plugin:Uncaught Error: only one instance of babel-polyfill is allowedBest regards,
NikkoHi cobaltsapphire,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi cobaltsapphire,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoMarch 25, 2021 at 6:39 pm in reply to: Logo won't stop showing when transparent logo should be there #1290436Hi Thomas Duerlund,
Can you give us a screenshot? I checked on it but I don’t see both logo at the same time.
Best regards,
NikkoMarch 25, 2021 at 6:37 pm in reply to: Menu bar is always transparant in stead of white with black letters #1290435Hey jannnnnneke,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi j0schi,
I believe this is a similar topic: https://kriesi.at/support/topic/youtube-social-icon-not-showing-after-4-8-1-update/
Best regards,
NikkoHi Dependable,
For single posts, you can use this code:
function move_single_post_meta(){ if (is_single()): ?> <script> (function() { var header = document.querySelector('.single-post .entry-content-header'); var postMeta = header.querySelector('.post-meta-infos'); header.insertBefore(postMeta, header.childNodes[0]); })(); </script> <?php endif; } add_action('wp_footer', 'move_single_post_meta');Best regards,
NikkoHi donillo,
We’re glad to hear that :)
Let us know if you still need further assistance.Best regards,
NikkoHi Manuel,
You’re welcome :)
Just let us know if you need further assistance.Best regards,
NikkoMarch 25, 2021 at 6:21 pm in reply to: Show Copyright for images in Standard Editor Blog Posts #1290429Hi Daniel,
_avia_attachment_copyright is correct however the problem would be how you would trigger that function for every image since there’s no actual hook for it.
The only way I can see this work is through modifying a WordPress core file wp-includes > media.php which is not recommendedBest regards,
Nikko -
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