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Viewing 30 posts - 5,731 through 5,760 (of 25,536 total)
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  • in reply to: Site went live then lost all formatting #1290839

    Hi Brcmadison,

    Can you try to disable CSS file merging and compression and Javascript file merging and compression in Enfold > Performance.
    If that does not work, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Forms Not working Properly #1290836

    Hi Joao,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Portfolio grid fourth column not working #1290835

    Hey mosaic,

    We apologize for the delayed response.
    I have checked on your site and I don’t experience the issue you were referring and also the web console has no errors.
    Which image is disappearing? is it the one in private content?

    Best regards,
    Nikko

    in reply to: Hide author name, comments, category #1290834

    Hi sofiadadci,

    Please try adding this CSS code in Enfold > General Styling > Quick CSS:

    .av-alb-blogposts .text-sep-date {
        display: none;
    }

    Best regards,
    Nikko

    in reply to: Permalink portfolio entries #1290832

    Hi mel6661,

    Thanks for giving us admin access.
    You can actually change the permalink by going first in Settings > Permalinks > use Post Name
    In your site it’s Einstellungen > Permalinks > use Beitragsname then save.
    Edit the portfolio item’s permalink, hope this helps :)

    Best regards,
    Nikko

    in reply to: Customizing Main Menu #1290829

    Hi Joao,

    Thanks for the links and screenshots.
    For the Title, it will add a title attribute which will show up once you hovered over the menu item.
    As for class, it will add a class attribute which can be used for CSS in order to change the styling.
    Please try adding this CSS code in Enfold > General Styling > Quick CSS:

    #top #menu-item-409 a {
        background-color: red;
        color: white;
    }

    Best regards,
    Nikko

    in reply to: Problem with my Enfold #1290827

    Hi Sergio,

    I apologize for the delayed response. I tried to login with credentials, however, I’m getting this:

    Nome utente sconosciuto. Ricontrolla o prova ad usare il tuo indirizzo email

    Best regards,
    Nikko

    in reply to: Excerpt length for post slider, blog posts and magazine #1290825

    Hi peterolle,

    You’re welcome :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Post slider dots indicator #1290823

    Hi peterolle and Guenni007,

    I actually mentioned that the Entry Number should not be set to All.

    It’s possible but the Entry Number should not be set to All and also should be equal to or below the number of posts.
    Once those conditions are done then you can modify the postslider.

    Basically, it is dependent with Entry Number for calculation.
    It can be improved by using the number of posts returned but would take some time to build as well as test.

    Best regards,
    Nikko

    in reply to: Excerpt length for post slider, blog posts and magazine #1290819

    Hi peterolle,

    Unfortunately, there’s no way to have different length for blogposts (grid) and postslider.
    You can see this in blog.php and postslider.php.

    Best regards,
    Nikko

    in reply to: layout elements scrambled #1290818

    Hi Damos666,

    I believe it should be working but being prevented by the htaccess popup.
    Can you disable it for the meantime?

    Best regards,
    Nikko

    in reply to: related post in h4 #1290817

    Hi carmentvaalba,

    I have checked your page and it returns Forbidden.
    For now, please try @Guenni007’s suggestion.


    @Guenni007
    thanks for helping out.

    Best regards,
    Nikko

    in reply to: Responsive Images not working #1290816

    Hi Photoart-Huebner,

    You’re welcome :)
    Just let us know your feedback once you’ve tried it :)

    Best regards,
    Nikko

    in reply to: Zoom into high resolution graphics to view text. #1290815

    Hi Actionrev,

    I believe you can use CSS in order to change the height for example to target bigger screens like 1920px wide screens:

    @media only screen and (min-width:1920px) {
      height: 900px !important;
    }

    for smaller screens, you use something like:

    @media only screen and (max-width:767px) {
      height: 700px !important;
    }

    add this CSS code in Enfold > General Styling > Quick CSS.
    Just adjust the height value.
    You can learn more regarding media queries here:
    https://www.w3schools.com/css/css3_mediaqueries.asp
    https://365webresources.com/list-css-media-queries-common-devices/
    Hope this helps.

    Best regards,
    Nikko

    in reply to: anchor links smooth scroll offset for sticky nav/header #1290746

    Hi sky19er,

    Thanks, I have checked it out and tried to reproduce it.
    And there’s a conflict with elementor with the implementation of smooth scrolling.
    If I used just Enfold’s Advanced Layout Builder, it works properly but if Elementor’s page builder is used then it covers partially the top of the section.
    Modifying avia.js also did not help in this case (though it works when using Advanced Layout Builder).
    The workaround for Elementor is using a Menu Anchor add the ID (remove the ID from the Section) then in Advanced > Positioning, set Position to Absolute and set Vertical Orientation to -150 (just adjust this negative value as you see fit).
    Hope this helps.

    Best regards,
    Nikko

    in reply to: anchor links smooth scroll offset for sticky nav/header #1290745

    Hi sky19er,

    Thanks, I have checked it out and tried to reproduce it.
    And there’s a conflict with elementor with the implementation of smooth scrolling.
    If I used just Enfold’s Advanced Layout Builder, it works properly but if Elementor’s page builder is used then it covers partially the top of the section.
    Modifying avia.js also did not help in this case (though it works when using Advanced Layout Builder).
    The workaround for Elementor is using a Menu Anchor add the ID (remove the ID from the Section) then in Advanced > Positioning, set Position to Absolute and set Vertical Orientation to -150 (just adjust this negative value as you see fit).
    Hope this helps.

    Best regards,
    Nikko

    Hi Rhoody,

    Can you try adding this CSS code in Enfold > General Styling > Quick CSS:

    @media only screen and (max-width: 767px) {
      .responsive #top #wrap_all #header {
        position: fixed !important;
        top: 0;
      }
    
      .responsive #top #main {
        padding-top: 80px !important;
      }
    }

    Also, the mobile sticky header is on queue for development, hopefully it will be included in the next theme update :)

    Best regards,
    Nikko

    in reply to: site width footer error #1290699

    Hi JCEmanuels,

    To change the background for the footer top only, please add this code at the bottom of your child theme’s functions.php file:

    function move_footer_widget(){
        if (is_single()):
            ?>
            <script>
                (function(){
                    var footer = document.querySelector('#footer');
                    var widget = document.querySelector('#custom_html-7');
                    footer.insertBefore(widget, footer.childNodes[0]);
                })();
            </script>
            <?php
        endif;
    }
    
    add_action('wp_footer', 'move_footer_widget');

    Then add this CSS code in Enfold > General Styling > Quick CSS:

    #footer {
        padding-top: 0;
    }
    
    #footer #custom_html-7 {
        margin-top: 0;
        padding-top: 30px;
        background-color: #73caa1;
    }

    Just change the background color.
    As for the height of the footertop, you can add a min-height attribute inside #footer #custom_html-7
    Hope this helps.

    Best regards,
    Nikko

    in reply to: layout elements scrambled #1290694

    Hi Damos,

    We apologize for the delayed response and thanks for the link however I could not get past the window popup (please refer to the screenshot in private content)

    Best regards,
    Nikko

    in reply to: Instagram not working #1290693

    Hi sdiverde,

    We apologize for the delayed response and thanks for giving us admin access.
    Enfold Instagram Widget does not work on your site since Instagram is now blocking widgets that use web scraping to get photo feeds and require using their API.
    As of the moment, the best plugin that uses Instagram API is Smash Balloon Instagram Feed, with regards to your issue “instagram business profiles” I looked into their docs and found this: https://smashballoon.com/doc/instagram-business-profiles/
    I hope it will help resolve your issue.
    If you don’t like the plugin, please try other plugins for instagram photo feed.

    Best regards,
    Nikko

    in reply to: White screen on updating theme #1290678

    Hi marsh1984,

    Thanks for providing us the FTP access.
    I was able to do the things above and fixed the white screen issue (caused by old js files being fetched) by disabling Javascript file merging and compression in Enfold > Performance.
    There’s still this error in the web console coming from the Popup anything on click plugin:

    Uncaught Error: only one instance of babel-polyfill is allowed

    Best regards,
    Nikko

    in reply to: How to add Author name to blog posts #1290475

    Hi cobaltsapphire,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: How to add Author name to blog posts #1290473

    Hi cobaltsapphire,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi Thomas Duerlund,

    Can you give us a screenshot? I checked on it but I don’t see both logo at the same time.

    Best regards,
    Nikko

    Hey jannnnnneke,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Youtube Icon missing (Social Icons) #1290434

    Hi j0schi,

    I believe this is a similar topic: https://kriesi.at/support/topic/youtube-social-icon-not-showing-after-4-8-1-update/

    Best regards,
    Nikko

    in reply to: Blog Element – Move Date above Post Title #1290433

    Hi Dependable,

    For single posts, you can use this code:

    function move_single_post_meta(){
        if (is_single()):
            ?>
            <script>
                (function() {
                    var header = document.querySelector('.single-post .entry-content-header');
                    var postMeta = header.querySelector('.post-meta-infos');
                    header.insertBefore(postMeta, header.childNodes[0]);
                })();
            </script>
            <?php
        endif;
    }
    
    add_action('wp_footer', 'move_single_post_meta');

    Best regards,
    Nikko

    in reply to: Preloader animation: line from left to right #1290431

    Hi donillo,

    We’re glad to hear that :)
    Let us know if you still need further assistance.

    Best regards,
    Nikko

    in reply to: New Upgrade https://www.tarredo.it/ #1290430

    Hi Manuel,

    You’re welcome :)
    Just let us know if you need further assistance.

    Best regards,
    Nikko

    in reply to: Show Copyright for images in Standard Editor Blog Posts #1290429

    Hi Daniel,

    _avia_attachment_copyright is correct however the problem would be how you would trigger that function for every image since there’s no actual hook for it.
    The only way I can see this work is through modifying a WordPress core file wp-includes > media.php which is not recommended

    Best regards,
    Nikko

Viewing 30 posts - 5,731 through 5,760 (of 25,536 total)