Page 183 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 5,461 through 5,490 (of 25,536 total)

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Posts
April 12, 2021 at 2:18 am in reply to: Enfold Theme Still Broken After Upgrade – jQuery Migrate #1293816

Nikko
Inactive Moderator

Hi danieljlevin,

I could not see any js errors but could see the issue you we’re referring.
It does not seem to be plugin issue but caching, I have disabled Enable jQuery Migrate Helper plugin and disabled Javascript file merging and compression and it seems to work properly.

Best regards,
Nikko

April 12, 2021 at 2:00 am in reply to: Tab Section Icon Title Not Uppercase #1293815
Nikko
Inactive Moderator
Hi Dave,

Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
```
.av-tab-section-container .av-tab-section-tab-title-container a {
    padding-left: 30px !important;
    padding-right: 30px !important;
}
```
Just change 30px to any amount (default is 20px).

Best regards,
Nikko
April 11, 2021 at 3:30 pm in reply to: Full page overlay submenu style #1293773

Nikko
Inactive Moderator

Hi metamorfic,

We are happy to hear that :)
Thanks for using Enfold and hope you had a great weekend!

Best regards,
Nikko

April 11, 2021 at 3:29 pm in reply to: Remove Lines from Special Header Elegant Style #1293772
Nikko
Inactive Moderator
Hi advteksol,

Thanks, can you try adding this CSS code in Enfold > General Styling > Quick CSS:
```
#top .av-special-heading.elegant-centered .av-special-heading-tag .heading-wrap:before, 
#top .av-special-heading.elegant-centered .av-special-heading-tag .heading-wrap:after {
    display: none;
}
```
Best regards,
Nikko
April 11, 2021 at 3:27 pm in reply to: Error when I save page #1293771

Nikko
Inactive Moderator

Hi Joe,

I believe you can still use it however we are not familiar with the issue.
Based on the warning you gave /home/customer/www/usinw.co.uk/public_html/wp-content/plugins/wordpress-seo/src/builders/indexable-link-builder.php:310 I recognized that the issue is the plugin Yoast SEO, but I’m not sure if it’s conflicting with other plugins.
Try to disable all plugins except Yoast SEO and if it works properly then try enabling the plugins one by one to know which one it is conflicting.
Otherwise, try contacting a Yoast SEO support for assistance.

Best regards,
Nikko

April 10, 2021 at 6:46 pm in reply to: Remove Lines from Special Header Elegant Style #1293689

Nikko
Inactive Moderator

Hi advteksol,

Can you give us the link showing the white lines you mentioned? I can’t seem to reproduce on my end.

Best regards,
Nikko

April 10, 2021 at 6:44 pm in reply to: Woocommerce Sale price alignment #1293688

Nikko
Inactive Moderator

Hi Yannick,

Thanks for giving us the link, I have checked your site and I don’t see any alignment issues.
Can you give us a screenshot on your end?

Best regards,
Nikko

April 10, 2021 at 6:42 pm in reply to: Color Section Issue #1293687
Nikko
Inactive Moderator
Hi meganhooks,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko
April 10, 2021 at 6:41 pm in reply to: Socket height adjustment #1293686
Nikko
Inactive Moderator
Hi mattb1169,

Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
```
#top .avia-cookie-consent.avia-cookiemessage-bottom.cookiebar-hidden {
    display: none;
}
```
Let us know if this helps.

Best regards,
Nikko
April 10, 2021 at 6:30 pm in reply to: Avia Layout Builder does not load #1293680

Nikko
Inactive Moderator

Hi Jan,

I have checked the pages on your site and I could see it working properly.
Is there a specific page that shows the issue?

Best regards,
Nikko

April 10, 2021 at 6:23 pm in reply to: Received critical error on older Enfold site #1293674

Nikko
Inactive Moderator

Hi tlow87,

Thanks for giving us admin access.
Enfold 3.2.3 is not compatible with WordPress 5.7.
At this point, it is inevitable to update Enfold to the latest version because WordPress used is latest version.
I would suggest setting up a staging site first (basically a duplicate of your live site) and try to update there first without risking your live site.
Here’s a simple tutorial you can follow: https://themeisle.com/blog/wordpress-staging-site/

Best regards,
Nikko

April 10, 2021 at 6:15 pm in reply to: Post slider is not showing latest posts #1293670

Nikko
Inactive Moderator

Hi Malene,

Thanks for giving us admin access.
The reason the Post Slider is not showing the latest blogs is because of this plugin Logo Slider by LogicHunt.com (if you disable it then you’ll see it working properly)

Best regards,
Nikko

April 10, 2021 at 5:44 pm in reply to: Link in a table? #1293664
Nikko
Inactive Moderator
Hi Beat,

Try to add this code (replace CONTENT/MEDIA with the media you mentioned and URL with the link URL):
```
<a href="URL" target="_blank">CONTENT/MEDIA</a>
```
Hope this helps.

Best regards,
Nikko
April 10, 2021 at 5:40 pm in reply to: Full width Easy Slider images #1293663

Nikko
Inactive Moderator

Hi Paul,

Can you give us a link to the page mentioned?

Best regards,
Nikko

April 10, 2021 at 5:34 pm in reply to: Lot of spam delivered via Enfold form #1293662

Nikko
Inactive Moderator

Hi Tyger-Tyger,

Have you tried using Google’s Recaptcha in Enfold’s Contact Form?

Best regards,
Nikko

April 10, 2021 at 5:33 pm in reply to: Error when I save page #1293661

Nikko
Inactive Moderator

Hi Joe,

Can you try to disable Yoast SEO and test it again?

Best regards,
Nikko

April 10, 2021 at 5:27 pm in reply to: Facebook Widget is blank! #1293660

Nikko
Inactive Moderator

Hey astrogim,

You have posted in another thread that this was resolved.
Do you still need further assistance?

Best regards,
Nikko

April 10, 2021 at 5:26 pm in reply to: Facebook Widget stopped working. Now blank. #1293659

Nikko
Inactive Moderator

Hi astrogim,

We’re glad to hear that :)
And thanks for pointing out the cause of the issue.

Best regards,
Nikko

April 10, 2021 at 5:20 pm in reply to: Enfold theme #1293658

Nikko
Inactive Moderator

Hi Abs,

Thanks for contacting us!
Unfortunately, we don’t have any control over the payment system in themeforest.
Please contact a themeforest/envato support to help out with the issue.

Best regards,
Nikko

April 10, 2021 at 5:14 pm in reply to: Blog post element is missing #1293657
Nikko
Inactive Moderator
Hi broggen73,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko
April 10, 2021 at 4:25 pm in reply to: Page background colour change (single page) #1293654
Nikko
Inactive Moderator
Hi Ken,

Please add this CSS code in Enfold > General Styling > Quick CSS:
```
<pre><code>#top.avia-blank #wrap_all .container_wrap_first {
    min-height: 100vh;
    border: none !important;
}
```
Best regards,
Nikko
April 10, 2021 at 4:21 pm in reply to: Pertner/Logo element – modification of parametres #1293653

Nikko
Inactive Moderator

Hi Vlad,

We’re glad to hear that :)
Let us know if you still need further assistace.

Best regards,
Nikko

April 10, 2021 at 4:20 pm in reply to: Full page overlay submenu style #1293652
Nikko
Inactive Moderator
Hi Genevieve,

Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
```
@media only screen and (max-width:767px) {
  #top .av-burger-overlay-inner {
    background-color: antiquewhite;
  }
}
```
just change the background color.

Best regards,
Nikko
April 10, 2021 at 4:17 pm in reply to: Partner/logo element – slide 2 elements at a time on a 4 columns #1293650

Nikko
Inactive Moderator

Hi metamorfic,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

April 10, 2021 at 4:17 pm in reply to: Enfold #1293649

Nikko
Inactive Moderator

Hi Christoph Pribil,

Thanks for contacting us!
Please register first here: https://kriesi.at/support/register/
Then you can create a new thread in: https://kriesi.at/support/forum/enfold/#new-post

Best regards,
Nikko

April 10, 2021 at 4:15 pm in reply to: widget in a page or in a post #1293648

Nikko
Inactive Moderator

Hi sandreucci,

If you’re using the Advanced Layout Builder then you can use Widget Area element (under Content Elements)

Best regards,
Nikko

April 10, 2021 at 4:13 pm in reply to: How to adjust the size of the imge? #1293645

Nikko
Inactive Moderator

Hi rolanddon,

We could not view the page, can you give us temporary access to view it?
Just post the credentials in private content.

Best regards,
Nikko

April 10, 2021 at 4:12 pm in reply to: Tab Section Icon Title Not Uppercase #1293644
Nikko
Inactive Moderator
Hi Dave,

Please try adding this CSS code in Enfold > General Styling > Quick CSS:
```
.av-tab-section-container .av-inner-tab-title {
    text-transform: none;
}
```
Best regards,
Nikko
April 10, 2021 at 3:51 pm in reply to: Add Aria Label to Post Slider #1293639

Nikko
Inactive Moderator

Hi lle-it,

As for Blog Posts, what Blog Style are you using?

Best regards,
Nikko

April 10, 2021 at 3:47 pm in reply to: Add Aria Label to Post Slider #1293638

Nikko
Inactive Moderator

Hi lle-it,

Please do the steps for Iconbox:
1. Copy wp-content > themes > enfold > config-templatebuilder > avia-shortcodes > iconbox folder to wp-content > themes > enfold-child > shortcodes folder.
2. Edit iconbox.php in the child theme and replace with this code: https://pastebin.com/JEzyyP7g

Please do the steps for Iconlist:
1. Copy wp-content > themes > enfold > config-templatebuilder > avia-shortcodes > iconlist folder to wp-content > themes > enfold-child > shortcodes folder.
2. Edit iconlist.php in the child theme and replace with this code: https://pastebin.com/AyLabJyd

Best regards,
Nikko
Author

Posts

Viewing 30 posts - 5,461 through 5,490 (of 25,536 total)

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