Hi bobfurgo,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi ABL59,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Almudena,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Hanna,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi sdmoody,

Can you give us a link to the page/site? so we can take a closer look.

Best regards,
Nikko

Hi hector1069,

Thanks for putting the link as a reference which make it easier to work on it.
The code I added is custom basically dependent on the image (as it text covers the face).
I have modified this code:

@media only screen and (max-width:767px) {
  #top.home #main #full_slider_1 .avia-slideshow-inner {
    height: 280px !important;
  }

  #top.home #main #full_slider_1 .slideshow_align_caption {
    padding-right: 120px;
  }

  #top.home #main #full_slider_1 .avia-caption-title {
    font-size: 28px !important;
  }

  #top.home #main #full_slider_1 .comhdossl {
    font-size: 24px !important;
  }

  #top.home #main #full_slider_1 img {
    height: 280px;
    width: auto;
    max-width: none;
    transform: translateX(-45%);
    left: 50% !important;
  }
}

to:

@media only screen and (max-width:767px) {
  #top.home #main #full_slider_1 .avia-slideshow-inner {
    height: 280px !important;
  }

  #top.home #main #full_slider_1 .caption_container {
    width: 96%;
    max-width: 96%;
  }

  #top.home #main #full_slider_1 .slideshow_align_caption {
    padding-left: 48%;
  }

  #top.home #main #full_slider_1 .avia-caption-title {
    font-size: 16px !important;
  }

  #top.home #main #full_slider_1 .avia-caption-content font {
    font-size: 28px;
    line-height: 1;
  }

  #top.home #main #full_slider_1 .comhdossl {
    font-size: 24px !important;
  }

  #top.home #main #full_slider_1 img {
    height: 280px;
    width: auto;
    max-width: none;
    transform: translateX(-45%);
    left: 50% !important;
  }
}

Please review your site.

Best regards,
Nikko

Hi karel,

Can you give us more context? maybe a screenshot with a link showing the page on the screenshot or maybe tell us what element you’re using.

Best regards,
Nikko

Hi GenicsAustralia ,

Thanks for giving us admin access, I could not find out the causes why it’s fetching the latest version, can you try to do the following steps instead:

Make a backup:
– Site Backup: https://kriesi.at/documentation/enfold/backup-wordpress-site/
– Theme Settings Backup: https://kriesi.at/documentation/enfold/backup-theme-settings/

Update Enfold Theme
Option 1: Use Envato Market to update your site
– link: https://envato.com/market-plugin/

Option 2: Update manually
1. Login to ThemeForest and download the Enfold theme, right-click over the downloaded zip file and extract/unzip it.
2. It should generate a new folder, open it and look for the enfold folder
3. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
4. Log in to WordPress as and Admin.
5. Install and activate a maintenance plugin and put your site in Maintenance mode.
6. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
7. Click on the ADD NEW button.
8. Click on the UPLOAD THEME button.
9. Click BROWSE and choose enfold.zip file
10. Click the INSTALL NOW button and switch to Enfold or your child theme.
11. Remove the maintenance mode then deactivate and remove the maintenance plugin.

Register the theme by following the instructions in https://kriesi.at/documentation/enfold/theme-registration/
Once this is done, the next time you update, you’ll only need to go to Enfold > Theme Updates and click on the Update button.

Best regards,
Nikko

Hi bobfurgo,

Thanks for giving us admin access.
I have modified the custom links
From: https://mywebsite.com/#pricing/ to just /#pricing
The homepage as well from a page link to a custom link: /#top
Please review your site.

Best regards,
Nikko

Hi Jason,

Thanks for providing the screenshot, can you please post to us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi FarahHMA,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi idvisionme,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Jessica Attard,

You’re welcome :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi Montviso,

I tried to check on the link but it returns:

Nothing Found

If you are still working on it then I think these might be the possible reasons for corruption:
1. Page is loaded/refreshed before the new content is actually saved.
2. Unstable connection between you and your site (could be due to ISP)
3. Optimization plugin interfering (especially those that converts images to webp)

Best regards,
Nikko

Hi andywozhere,

Thanks for giving us admin access.
I have checked it and compared with the default theme.
Can you give us FTP access to the staging site? so we can try to tweak some files.

Best regards,
Nikko