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Viewing 30 posts - 4,831 through 4,860 (of 25,536 total)
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  • in reply to: Mobile navigation doesn't work #1299436

    Hi AGSGE,

    You only need to update the parent theme (Enfold), no need for the child theme.
    Once you update it to the latest version (4.8.2), the issue should be fixed.
    Also, make sure to have a backup first.

    Best regards,
    Nikko

    Hi Joan,

    I have checked the Methodology page as shown in the screenshot and there’s a single Text Block I could see and checked it and the text shows up properly.
    I have also tried to create a new text block and it didn’t have any issue (screenshot links in private content).
    Is there some specific steps we need to do to see/reproduce the issue?

    Best regards,
    Nikko

    in reply to: This i get in my viewer #1299431

    Hi Hans,

    Thanks for giving us admin access.
    I have checked some of the pages but I could not find the issue.
    The screenshot from my end is posted in private content.
    Can you give us the link to the specific page that has this issue?

    Best regards,
    Nikko

    Hi bauchope,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    in reply to: Wrong (emty) items in testimonial slider #1299425

    Hi tim,

    When you copy the text and paste it on Visual (tab) then it copies all HTML elements, to make it safe, paste it in Text (tab), so it only copies the text that you need.
    Can you tell us what CSS code is not working? when this happens, usually it’s because there’s an unclosed tag or comment on the CSS block before it.

    Best regards,
    Nikko

    in reply to: This i get in my viewer #1299421

    Hi hanskap,

    Yes or you can use the name in private content.

    Best regards,
    Nikko

    Hi 805ITS,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Help for a color section #1299418

    Hi phex_,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Tab section margin #1299416

    Hi reinsicht,

    The default vertical alignment for Tab Section is middle, to change this you can edit each tab, then go Styling (tab) > Vertical Align set this to Top
    Hope this helps.

    Best regards,
    Nikko

    Hi jskindustrial,

    Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

    Best regards,
    Nikko

    in reply to: Blog Element – Move Date Under Excerpt #1299412

    Hi Dan,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Akkordeon individualisieren #1299411

    Hi Alex,

    Please replace this code in Quick CSS:

    #top .mytoggle .toggler {
        background-color: #e1e5f2 !important;
        border: none;
        position: static;
    }

    with: (just added this property, font-weight: bold;)

    #top .mytoggle .toggler {
        background-color: #e1e5f2 !important;
        border: none;
        position: static;
        font-weight: bold;
    }

    Best regards,
    Nikko

    in reply to: Adding Leaving Notice Message to external link #1299407

    Hi John,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Add button in header using widget #1299404

    Hi JantienM,

    Please try to replace the code you posted above with this one:

    .responsive #top #header,
    .responsive #top #header #header_meta, 
    .responsive #top #header #menu-item-search a,
    .responsive #top #header a.cart_dropdown_link,
    .responsive #top #header #header_main nav .social_bookmarks,
    .responsive #top #header #header_main .inner-container .logo,
    .responsive #top #header #header_main .inner-container .main_menu,
    .responsive #top #header #header_main .inner-container .widget,
    #top #header #header_main .container.av-logo-container .inner-container {
        display: flex;
        position: relative;    
    }
    
    .responsive #top #header #header_meta {
        flex-basis: 100%;
    }
    
    #top #header #header_main .container.av-logo-container {
        height: inherit;    
        line-height: inherit;
    }
    
    #top #header #header_main .container.av-logo-container .inner-container {
        height: inherit;
        position: relative !important;
        flex-wrap: wrap;
        padding: 10px;
        justify-content: space-between;
    }
    
    .responsive #top #header {
        flex-wrap: wrap;
    }
    
    .responsive #top #header #header_main {
        flex-basis: 100%;
    }
    
    .responsive.html_header_transparency #top #wrap_all #header {
        position: absolute;
    }
    
    .html_header_sticky.html_mobile_menu_tablet #top #wrap_all #header,
    .html_header_sticky.html_header_transparency #top #wrap_all #header,
    .html_header_sticky #top #wrap_all #header {
        position: fixed;
    }
    
    .html_header_sticky #top #header_main .container,
    .html_header_sticky #top .main_menu ul:first-child>li a {
        height: inherit !important;
        line-height: inherit !important;
    }
    
    .responsive #top #header #header_main .inner-container .logo {
        order: 1;
        flex-basis: auto;
        min-width: 100px;
        max-width: 180px;
        z-index: 9;
        max-height: 80px !important;
        overflow: visible;
    }
    
    .responsive #top #header .logo,
    .responsive #top #header .logo a,
    .responsive #top #header .logo img {
        width: auto;
        height: auto;    
        align-items: center;
        align-self: center;
        justify-content: center;
    }
    
    .responsive #top #header .logo a {
        top: 86px;
    }
    
    .responsive #top #header .logo span img {
        position: absolute;
        top: 50%;
        transform: translateY(-50%);
    }
    
    .responsive #top #header #header_main .inner-container .main_menu {
        order: 3;
        flex-basis: auto;
        align-items: center;
        align-self: center;
        height: inherit !important;
    }
    
    #header .av-main-nav {
        display: flex;
        flex-wrap: nowrap;
    }
    
    @media only screen and (max-width: 1000px) {
        #top #header .av-main-nav>li.menu-item {
            display: none!important;
        }
        #top #header .av-burger-menu-main {
            cursor: pointer;
            display: block!important;
        }
    }
    
    @media only screen and (max-width: 767px) {
        .responsive #top .av-logo-container .avia-menu {
            display: flex!important;
            align-items: center;
        }
    }
    
    .responsive #top #header #header_main .inner-container .widget {
        order: 2;
        flex-basis: auto;
        padding: 0;
        clear: none!important;
        justify-content: center;
        align-self: center;
        align-items: center;
        z-index: 1;
    }
    
    .responsive #top #header #header_main .inner-container .widget>div {
        width: 100%;
        line-height: 14px;
        padding: 0 10px;
        background: gold;
    }
    
    .responsive #top #header #header_main nav .social_bookmarks {
        top: auto;
        margin-top: 0;
        align-items: center;
    }
    
    .responsive #top .av-logo-container .social_bookmarks li {
        height: inherit;
    }
    
    #top #header #header_main #menu-item-shop a.cart_dropdown_link {
        height: auto;
    }
    
    @media only screen and (max-width: 767px) {
        .responsive #top #menu-item-shop.cart_dropdown {
            display: flex;
            align-items: center;
        }
        .cart_dropdown .dropdown_widget .avia-arrow {
            display: none;
        }
    }

    Hope it helps.

    Best regards,
    Nikko

    Hi bcndisseny,

    Can you try to disable CSS file merging and compression and Javascript file merging and compression in Enfold > Performance? and see if it helps.

    Best regards,
    Nikko

    Hi bambinou1980,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi Nikkita,

    Unfortunately, there’s no option for it and no CSS code workaround since the element (caption popup) does not exist on page load but is only created once the logo is hovered.

    Best regards,
    Nikko

    Hi Kate,

    We’re happy to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Button color #1299390

    Hi hegartpetersen,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Flexible menu items? #1299387

    Hi EmiGrandOuest,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Mega Menu gesamte Layoutbreite #1299386

    Hi Diana,

    Can you try to remove the max-width property, then add this CSS code:

    @media only screen and (max-width:1360px) {
      #top #header .avia_mega_div {
        max-width: 1000px;
      }
    }

    Best regards,
    Nikko

    in reply to: Wrong (emty) items in testimonial slider #1299383

    Hi slikslok,

    Thanks for giving us admin access.
    The first testimonial contains a lot of HTML tags which breaks the testimonial slider.
    I have removed those and it fixed the slider and now only shows 4 items.

    Best regards,
    Nikko

    Hi localveri,

    Thanks for pointing the pages, the backend is returning 403 Forbidden Error (which usually is a permission or security issue)
    Please refer to our troubleshooting steps: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#troubleshoot
    I believe the issue on your site is in Troubleshoot: Text Block element not loading part in which the solution is disabling mod_security or try not to use these keywords.

    Best regards,
    Nikko

    in reply to: Google Map stopped working #1299374

    Hi Nikko,

    Can you update it to the latest version (4.8.2)?
    Also, please make sure to have a backup first before updating.

    Best regards,
    Nikko

    in reply to: Logo left, Title right ( adapt to browser window) #1299372

    Hi ymcrodos,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    Hi martin,

    We’re glad that we could help :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

    in reply to: Flexible menu items? #1299315

    Hi Patrick,

    You’re welcome, the issue you’re referring should be addressed by the second code block I gave:

    #header #menu-item-3210 > a, 
    #header #menu-item-3503 > a, 
    #header #menu-item-7277 > a {
        line-height: 1.2 !important;
        display: flex;
        align-items: center;
    }

    If it’s not working please check that the character between #menu-item-3210 (as well as others below it) and a is the greater than symbol and not & g t ; (without spaces).

    Best regards,
    Nikko

    in reply to: Failed to load plugin url? #1299313

    Hi reinsicht,

    I apologize for the delayed response.
    Can you try to flush out the cache from the caching plugin then try to disable all plugins and check if it works properly?
    If it worked, please enable the plugins one by one to know which one is causing the issue.

    Best regards,
    Nikko

    Hi murolt,

    You can create a new topic here: https://kriesi.at/support/forum/enfold/#new-post

    Best regards,
    Nikko

    Hi reinsicht,

    You can edit each tab, then go Styling (tab) > Vertical Align set this to Top, the default value is middle).
    Hope this helps.

    Best regards,
    Nikko

Viewing 30 posts - 4,831 through 4,860 (of 25,536 total)