Forum Replies Created
-
AuthorPosts
-
Hi AGSGE,
You only need to update the parent theme (Enfold), no need for the child theme.
Once you update it to the latest version (4.8.2), the issue should be fixed.
Also, make sure to have a backup first.Best regards,
NikkoMay 10, 2021 at 4:51 pm in reply to: I can't edit content in elements (text block, tabs, etc) #1299435Hi Joan,
I have checked the Methodology page as shown in the screenshot and there’s a single Text Block I could see and checked it and the text shows up properly.
I have also tried to create a new text block and it didn’t have any issue (screenshot links in private content).
Is there some specific steps we need to do to see/reproduce the issue?Best regards,
NikkoHi Hans,
Thanks for giving us admin access.
I have checked some of the pages but I could not find the issue.
The screenshot from my end is posted in private content.
Can you give us the link to the specific page that has this issue?Best regards,
NikkoMay 10, 2021 at 4:31 pm in reply to: completely remove comments from a page after removing option to leave comments #1299427Hi bauchope,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi tim,
When you copy the text and paste it on Visual (tab) then it copies all HTML elements, to make it safe, paste it in Text (tab), so it only copies the text that you need.
Can you tell us what CSS code is not working? when this happens, usually it’s because there’s an unclosed tag or comment on the CSS block before it.Best regards,
NikkoHi hanskap,
Yes or you can use the name in private content.
Best regards,
NikkoMay 10, 2021 at 4:25 pm in reply to: How to have an overlay on the caption text and title of the fullscreen slider? #1299419Hi 805ITS,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi phex_,
We’re happy to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi reinsicht,
The default vertical alignment for Tab Section is middle, to change this you can edit each tab, then go Styling (tab) > Vertical Align set this to Top
Hope this helps.Best regards,
NikkoMay 10, 2021 at 4:21 pm in reply to: Is it possible create content slider into content slider? #1299415Hi jskindustrial,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
NikkoHi Dan,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Alex,
Please replace this code in Quick CSS:
#top .mytoggle .toggler { background-color: #e1e5f2 !important; border: none; position: static; }with: (just added this property, font-weight: bold;)
#top .mytoggle .toggler { background-color: #e1e5f2 !important; border: none; position: static; font-weight: bold; }Best regards,
NikkoHi John,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi JantienM,
Please try to replace the code you posted above with this one:
.responsive #top #header, .responsive #top #header #header_meta, .responsive #top #header #menu-item-search a, .responsive #top #header a.cart_dropdown_link, .responsive #top #header #header_main nav .social_bookmarks, .responsive #top #header #header_main .inner-container .logo, .responsive #top #header #header_main .inner-container .main_menu, .responsive #top #header #header_main .inner-container .widget, #top #header #header_main .container.av-logo-container .inner-container { display: flex; position: relative; } .responsive #top #header #header_meta { flex-basis: 100%; } #top #header #header_main .container.av-logo-container { height: inherit; line-height: inherit; } #top #header #header_main .container.av-logo-container .inner-container { height: inherit; position: relative !important; flex-wrap: wrap; padding: 10px; justify-content: space-between; } .responsive #top #header { flex-wrap: wrap; } .responsive #top #header #header_main { flex-basis: 100%; } .responsive.html_header_transparency #top #wrap_all #header { position: absolute; } .html_header_sticky.html_mobile_menu_tablet #top #wrap_all #header, .html_header_sticky.html_header_transparency #top #wrap_all #header, .html_header_sticky #top #wrap_all #header { position: fixed; } .html_header_sticky #top #header_main .container, .html_header_sticky #top .main_menu ul:first-child>li a { height: inherit !important; line-height: inherit !important; } .responsive #top #header #header_main .inner-container .logo { order: 1; flex-basis: auto; min-width: 100px; max-width: 180px; z-index: 9; max-height: 80px !important; overflow: visible; } .responsive #top #header .logo, .responsive #top #header .logo a, .responsive #top #header .logo img { width: auto; height: auto; align-items: center; align-self: center; justify-content: center; } .responsive #top #header .logo a { top: 86px; } .responsive #top #header .logo span img { position: absolute; top: 50%; transform: translateY(-50%); } .responsive #top #header #header_main .inner-container .main_menu { order: 3; flex-basis: auto; align-items: center; align-self: center; height: inherit !important; } #header .av-main-nav { display: flex; flex-wrap: nowrap; } @media only screen and (max-width: 1000px) { #top #header .av-main-nav>li.menu-item { display: none!important; } #top #header .av-burger-menu-main { cursor: pointer; display: block!important; } } @media only screen and (max-width: 767px) { .responsive #top .av-logo-container .avia-menu { display: flex!important; align-items: center; } } .responsive #top #header #header_main .inner-container .widget { order: 2; flex-basis: auto; padding: 0; clear: none!important; justify-content: center; align-self: center; align-items: center; z-index: 1; } .responsive #top #header #header_main .inner-container .widget>div { width: 100%; line-height: 14px; padding: 0 10px; background: gold; } .responsive #top #header #header_main nav .social_bookmarks { top: auto; margin-top: 0; align-items: center; } .responsive #top .av-logo-container .social_bookmarks li { height: inherit; } #top #header #header_main #menu-item-shop a.cart_dropdown_link { height: auto; } @media only screen and (max-width: 767px) { .responsive #top #menu-item-shop.cart_dropdown { display: flex; align-items: center; } .cart_dropdown .dropdown_widget .avia-arrow { display: none; } }Hope it helps.
Best regards,
NikkoMay 10, 2021 at 3:55 pm in reply to: I can't edit content in elements (text block, tabs, etc) #1299401Hi bcndisseny,
Can you try to disable CSS file merging and compression and Javascript file merging and compression in Enfold > Performance? and see if it helps.
Best regards,
NikkoMay 10, 2021 at 3:53 pm in reply to: Problem with cookie consent – Button buttons showing on mobile #1299399Hi bambinou1980,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoMay 10, 2021 at 3:53 pm in reply to: Display image caption underneath image in partner/logo element #1299398Hi Nikkita,
Unfortunately, there’s no option for it and no CSS code workaround since the element (caption popup) does not exist on page load but is only created once the logo is hovered.
Best regards,
NikkoMay 10, 2021 at 3:36 pm in reply to: How to hide sales button in the article for members in the membership section? #1299392Hi Kate,
We’re happy to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi hegartpetersen,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi EmiGrandOuest,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Diana,
Can you try to remove the max-width property, then add this CSS code:
@media only screen and (max-width:1360px) { #top #header .avia_mega_div { max-width: 1000px; } }Best regards,
NikkoHi slikslok,
Thanks for giving us admin access.
The first testimonial contains a lot of HTML tags which breaks the testimonial slider.
I have removed those and it fixed the slider and now only shows 4 items.Best regards,
NikkoMay 10, 2021 at 2:30 pm in reply to: Import Theme Settings "Couldn’t add the font because the server didn’t respond" #1299377Hi localveri,
Thanks for pointing the pages, the backend is returning 403 Forbidden Error (which usually is a permission or security issue)
Please refer to our troubleshooting steps: https://kriesi.at/documentation/enfold/intro-to-layout-builder/#troubleshoot
I believe the issue on your site is in Troubleshoot: Text Block element not loading part in which the solution is disabling mod_security or try not to use these keywords.Best regards,
NikkoHi Nikko,
Can you update it to the latest version (4.8.2)?
Also, please make sure to have a backup first before updating.Best regards,
NikkoHi ymcrodos,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoMay 10, 2021 at 2:19 pm in reply to: Reiter-Sektion – Spezielle Überschrift – Abstände unterschiedlich #1299369Hi martin,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Patrick,
You’re welcome, the issue you’re referring should be addressed by the second code block I gave:
#header #menu-item-3210 > a, #header #menu-item-3503 > a, #header #menu-item-7277 > a { line-height: 1.2 !important; display: flex; align-items: center; }If it’s not working please check that the character between #menu-item-3210 (as well as others below it) and a is the greater than symbol and not & g t ; (without spaces).
Best regards,
NikkoHi reinsicht,
I apologize for the delayed response.
Can you try to flush out the cache from the caching plugin then try to disable all plugins and check if it works properly?
If it worked, please enable the plugins one by one to know which one is causing the issue.Best regards,
NikkoMay 10, 2021 at 10:45 am in reply to: Scroll Down in Tab Section & small arrows in the sub menu’s #1299304Hi murolt,
You can create a new topic here: https://kriesi.at/support/forum/enfold/#new-post
Best regards,
NikkoMay 10, 2021 at 10:43 am in reply to: Scroll Down in Tab Section & small arrows in the sub menu’s #1299303Hi reinsicht,
You can edit each tab, then go Styling (tab) > Vertical Align set this to Top, the default value is middle).
Hope this helps.Best regards,
Nikko -
AuthorPosts
