Forum Replies Created
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Hi Paul,
It’s different depending on what settings are used.
Can you give us a link to your site? so we can measure it for you?Best regards,
NikkoHi Tim,
Let’s continue the discussion on your other thread since the issue is similar.
Best regards,
NikkoHi peterolle,
For Post Slider Image, just edit it then go to Styling > Preview Image > Preview Image Size set to Choose the preview image size manually (select thumbnail size)
Then you can pick what image size you want to use in Select custom preview image size
Hope this helps.Best regards,
NikkoHi Tim,
I could see the it taking effect properly on my end (please see screenshot).
Also I have updated the code I added in functions.php with this one:function enfold_child_enqueue_parent_style() { $child_theme = wp_get_theme( 'enfold-child' ); wp_dequeue_style( 'avia-style' ); wp_deregister_script( 'avia-style' ); wp_enqueue_style( 'child-style', get_stylesheet_directory_uri() . '/style.css', array(), $child_theme->get( 'Version' ) ); } add_action( 'wp_enqueue_scripts', 'enfold_child_enqueue_parent_style', 20 );Best regards,
NikkoHi jskindustrial,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi jasonswain,
We’re glad that we could help :)
Thanks for using Enfold and have a great weekend!Best regards,
NikkoHi Seite,
Please try adding this CSS code in Quick CSS:
.page-id-990 #after_submenu_7 .av_four_fifth.avia-builder-el-90 { width: 84.8%; } .page-id-990 #after_submenu_7 .av_one_fifth.avia-builder-el-92 { margin-left: 0; }Best regards,
NikkoHi Tim,
No, not the file name, only the version number in style.css.
If you notice WordPress adds the version number after the file (link in private content).
You can inspect your site to verify this.
If you make changes to any css or js files, in some sites/servers this is automatically cached for a certain period.
But if you change the version number, let’s say to 4.8.2.1 then a new style URL is fetched (basically the same just different version but you’ll notice the difference in the content) the 4.8.2 version number will hold the old css values while 4.8.2.1 will be forced to generate a new cached css file.Best regards,
NikkoHi jasonswain,
I see, can you try to replace it with this CSS code instead:
#top #header_main_alternate #avia-menu > li.menu-item { display: inline-block; float: none; vertical-align: middle; }Best regards,
NikkoHi MITOcare,
Can you give us FTP access on it as well?
Just post the credentials in private content.Best regards,
NikkoHi krmaeo,
We don’t have that kind of feature on our form.
You can either try to use third party plugins or you can try to give us a link to that page then we’ll try to find some workaround it through javscript.Best regards,
NikkoHi reinsicht,
I don’t really see any footer on the link you gave however it dark background on the bottom may seem to look like the footer, to remove this, please add this CSS code in Quick CSS:
.postid-10877 #wrap_all { background-color: white; min-height: 100vh; }If you want it applied on all product pages (assuming it’s the same layout) then use this code:
.single-product #wrap_all { background-color: white; min-height: 100vh; }Hope it helps.
Best regards,
NikkoHi jasonswain,
Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
#top #header_main_alternate #avia-menu { text-align: center; } #top #header_main_alternate #avia-menu > li.menu-item { display: inline-block; float: none; }Best regards,
NikkoHi Tim,
I did test it out on your site by changing this code in style.css of the child theme to 18px (turned it back after checking) then just change the version number from 1.0.1 to 1.0.2 to 1.0.3 (increment by one after each change) and it worked properly:
#tel { font-size: 17px !important; }You can also use Quick CSS for it since the change does show unlike style.css
As for layout.css I believe that’s in the parent theme, since it caches styles and js files, to force it to fetch new ones, you need to increment the version number before checking for example it’s now 4.8.2, you can change it to 4.8.2.1 then you’ll see these changes show up properly.Best regards,
NikkoHi dejongfreek,
Thanks for giving us admin and FTP access.
We have fixed the issue on your end.
Please review your site.Best regards,
NikkoHi Manfred,
Can you try adding this CSS code in Quick CSS and see if it helps:
#top #header.header-scrolled .av-logo-container { display: none; }Best regards,
NikkoHi reinsicht,
Thanks for giving us admin access.
I have added the code in Quick CSS.
Please review your site.Best regards,
NikkoHi reinsicht,
Yes please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi senfdazu,
We’re glad that we could help :)
Thanks for using Enfold and have a great weekend!
@Guenni007 Thanks for helping out :)Best regards,
NikkoHi JantienM,
I see, can you try to remove this code from the last code I gave:
.responsive #top #header.header-scrolled .logo, .responsive #top #header.header-scrolled .logo a, .responsive #top #header.header-scrolled .logo img { max-height: 100px !important; }And replace it with:
.responsive #top #wrap_all #header { position: absolute !important; }Best regards,
NikkoHi Manfred,
You’re welcome, can you try to replace this code I gave:
#top #wrap_all .av-menu-button-colored .avia-menu-text { padding: 0; }with:
#top #wrap_all .av-menu-button-colored .avia-menu-text { padding: 0; position: relative; top: 2px; }Hope it helps.
Best regards,
NikkoHi Mary,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi vantagepointmg,
We’re glad that we could help :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi onedesignprint,
Thanks for giving us admin access.
Default PHP Mailer does not seem to work.
I tried to test the POST SMTP plugin that is already installed and activated and though it said that sending was successful the email wasn’t received on my end.
I had to test it with another SMTP plugin WP Mail SMTP (now deactivated) and it does not work, I would suggest setting using other SMTP options available, you may need to request for assistance from your hosting provider to set it up.Best regards,
NikkoHi RubenHD,
We apologize for the delayed response.
The reason why Related Posts are not showing on your other posts is because there’s no Tags (Etiquetas) just add similar tags to posts that are related and it should show up.Best regards,
NikkoHi Tim,
I have added this code in your functions.php file:
function enfold_child_enqueue_parent_style() { $version = '1.0.3'; wp_dequeue_style( 'avia-style' ); wp_deregister_script( 'avia-style' ); wp_enqueue_style( 'child-style', get_stylesheet_directory_uri() . '/style.css', array(), $version ); } add_action( 'wp_enqueue_scripts', 'enfold_child_enqueue_parent_style', 20 );If you make changes to your child theme’s style.css just increment version number with 1.
Let us know if this helps.Best regards,
NikkoHi Astaryne,
I just checked and no user is registered yet with the purchase code you gave, can you try it again?
Best regards,
NikkoHi Manfred,
Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
#top #wrap_all .av-menu-button-colored a { line-height: 36px; height: 36px; } #top #wrap_all .av-menu-button-colored .avia-menu-text { padding: 0; }Best regards,
NikkoHi Misko,
We’re glad to hear that :)
Thanks for using Enfold and have a great day!Best regards,
NikkoHi Sébastien BEZIS,
Thanks for contacting us!
You can register here: https://kriesi.at/support/register/
Once you have registered and logged in, go to https://kriesi.at/support/forum/enfold/#new-topic-0 to create a new thread.Best regards,
Nikko -
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