Page 155 – Support | Kriesi.at – Premium WordPress Themes

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May 19, 2021 at 5:57 am in reply to: image not over the previous section (with negative margin) #1301123
Nikko
Inactive Moderator
Hi ppi37,

Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
```
#top.home #av_section_2 {
    overflow: visible;
}
```
Best regards,
Nikko
May 19, 2021 at 5:31 am in reply to: Headlines responsiveness #1301117
Nikko
Inactive Moderator
Hi gianmarizzi,

Can you try to use this CSS code instead:
```
@media only screen and (max-width: 767px) {
  #top #wrap_all .av_promobox .avia-promocontent h3 {
    font-size: 30px;
  }
}
```
Best regards,
Nikko
May 19, 2021 at 5:24 am in reply to: Product page with menu on the left showing comments, archive, posts, etc. #1301114

Nikko
Inactive Moderator

Hi ManolinelNoruego,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

May 19, 2021 at 5:24 am in reply to: issue with fullscreen slider on frontpage of photography ispired theme #1301112

Nikko
Inactive Moderator

Hi Bongkers,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

May 19, 2021 at 5:23 am in reply to: Show submenu on click not on hover #1301111

Nikko
Inactive Moderator

Hi Tobias,

This is not possible with just CSS however you may be able to change this behavior via javascript.

Best regards,
Nikko

May 19, 2021 at 5:17 am in reply to: General Styling does not take effect. #1301110

Nikko
Inactive Moderator

Hi Dex,

If they are on a different domain then please try to remove them on the old domain and add on a new one (or try to generate a new private token for the new one).

Best regards,
Nikko

May 19, 2021 at 5:09 am in reply to: Favicon Problem #1301109

Nikko
Inactive Moderator

Hi graficazerodue,

Thanks for giving us admin access.
I tried two methods to open things in a new tab but I don’t see the issue, here are the steps I made:
1. Right Click on Riscaldo a Induzione menu then open in new tab.
2. Click on the email icon which opens in the new tab.
Can you tell us how to see the issue?

Best regards,
Nikko

May 19, 2021 at 5:04 am in reply to: Elements from section below overlaying Hero Slider #1301108

Nikko
Inactive Moderator

Hi Knutnik,

Yes, it’s possible. You just need to set a negative top margin on the section below the hero slider.
Let us know if this helps.

Best regards,
Nikko

May 19, 2021 at 5:02 am in reply to: error 500 when logged #1301106

Nikko
Inactive Moderator

Hi carmen,

Can you tell us the specific steps you do and where the Error 500 occurs? since you mentioned you were able to log in and do changes.
Then since it most likely require access to see the issue, can you give us access on it as well (just replace the password once it’s fixed)
Just post the credentials in private content.

Best regards,
Nikko

May 19, 2021 at 4:55 am in reply to: Please Help I cannot get the Enfold theme to upload on my WordPress! #1301103

Nikko
Inactive Moderator

Hi deansy1978,

Can you give us the login link to your site?

Best regards,
Nikko

May 19, 2021 at 4:53 am in reply to: Advanced Layout Builder is spinning… Again. #1301102

Nikko
Inactive Moderator

Hi Drew,

Thanks for giving us admin access.
I checked on your pages and it’s working properly on my end (screenshot of the homepage backend in private content).
Can you try to clear your browser cache?

Best regards,
Nikko

May 19, 2021 at 4:46 am in reply to: Show portfolio description in the frontend #1301101

Nikko
Inactive Moderator

Hi mai,

I believe that you would need to use Advanced Custom Fields or similar plugin for that type of functionality in the backend. This would also require you to change some codes I gave in php.

Best regards,
Nikko

May 19, 2021 at 4:43 am in reply to: CPT UI + ACF with your theme #1301100
Nikko
Inactive Moderator
Hi Seb,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
  ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko
May 19, 2021 at 4:41 am in reply to: Embedded Spotify link slowing down site/crashing website #1301099

Nikko
Inactive Moderator

Hi gtj007,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

May 19, 2021 at 4:40 am in reply to: Get rid of dotted lines for borders on the catalog element? #1301098
Nikko
Inactive Moderator
Hi smorano,

Please try adding this CSS code in Enfold > General Styling > Quick CSS:
```
#top .av-catalogue-list, #top .av-catalogue-list li {
    border: none;
}
```
Hope it helps.

Best regards,
Nikko
May 19, 2021 at 3:34 am in reply to: Tab section margin #1301093

Nikko
Inactive Moderator

Hi reinsicht,

This is what the code I gave you should look like (link in private content).
I think that’s the only possible workaround.

Best regards,
Nikko

May 19, 2021 at 3:25 am in reply to: Slider does not shrink #1301090

Nikko
Inactive Moderator

Hi Dirk,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

May 19, 2021 at 3:23 am in reply to: Spam Mails coming through enfold-contact-form #1301089

Nikko
Inactive Moderator

Hi pppont,

Please create a separate thread then give us admin access.
Just post the credentials in private content.

Best regards,
Nikko

May 18, 2021 at 4:08 pm in reply to: Logo not linking anywhere #1301031

Nikko
Inactive Moderator

Hi amyteslin,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

May 18, 2021 at 4:06 pm in reply to: Urgent: Contact form not working after update #1301030

Nikko
Inactive Moderator

Hey AlpseeDesign,

Thanks for giving us admin access, I tried to test it as well but it does not work anymore.
It seems the default PHP mailer (used by default in WordPress) is not working any longer.
I would suggest using WP Mail SMTP plugin then try to use other SMTP options since the default one doesn’t work: https://wpforms.com/how-to-fix-wordpress-contact-form-not-sending-email-issue/
Hope this helps.

Best regards,
Nikko

May 18, 2021 at 3:42 pm in reply to: Inconsistent main menu dropdown formatting #1301019

Nikko
Inactive Moderator

Hi timmyruss,

We’re happy to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

May 18, 2021 at 3:42 pm in reply to: Display private posts #1301018

Nikko
Inactive Moderator

Hi profil77,

For private posts to show to certain user level, you will need to use a third party membership plugin for that.

Best regards,
Nikko

May 18, 2021 at 3:38 pm in reply to: custom width flex column #1301015

Nikko
Inactive Moderator

Hi KulturDesign,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

May 18, 2021 at 3:38 pm in reply to: Consultant Demo – main Menu (Left) Is it possible to fix it in place #1301013

Nikko
Inactive Moderator

Hi MidgardGraphics,

The consultant demo should have it’s main menu fixed on the left side.
Is there any issue when it’s applied on your end?

Best regards,
Nikko

May 18, 2021 at 3:37 pm in reply to: Burger menu icon too close to the window edge #1301012
Nikko
Inactive Moderator
Hey neotel2k,

Can you try adding this CSS code in Enfold > General Styling > Quick CSS:
```
@media only screen and (max-width:767px) {
  .responsive #top #wrap_all .main_menu {
    right: 20px;
  }
}
```
Best regards,
Nikko
May 18, 2021 at 3:32 pm in reply to: Warning message PHP 8.0 #1301010

Nikko
Inactive Moderator

Hi MITOcare,

Thanks for giving us access.
It’s fixed, please review your site.
Disabling Javascript file merging and compression and flushing out cache seems to resolve the issue.

Best regards,
Nikko

May 18, 2021 at 3:16 pm in reply to: Tab section margin #1301002
Nikko
Inactive Moderator
Hi reinsicht,

Can you try adding this CSS code in Quick CSS (just adjust the max-height value):
```
#top .av_tab_section {
    max-height: 500px;
}
```
Best regards,
Nikko
May 18, 2021 at 3:12 pm in reply to: Menu link target in submenu #1301001

Nikko
Inactive Moderator

Hi GrandmasterA,

No worries, also I tried to reproduce the issue using the following steps:
1. Go to Appearance > Menus, created a menu with some of the menu items are set to open in a new tab.
2. In Enfold > Sidebar Settings, Page Sidebar navigation is enabled and set to Right Sidebar
3. Go to Appearance > Widgets > Displayed Everywhere, added a Navigation Menu which the selected menu is the one I created in Step 1.
4. Checked in one of the pages where the sidebar appears (similar to the link in private content) but on my end, the menu items set to open in the new tab worked properly however on the link you gave it does not. This is why I mentioned I could not reproduce the issue on my end.
I’m not really sure what is causing the issue on your end, probably a plugin, a custom code, or maybe some settings that produce that bug you have on your end, however, it’s pretty hard to pinpoint what’s the cause of the issue since everything is working properly on my end, so we would need to try to troubleshoot it on a setup that has the issue. Since your site is probably live, we would like to ask if you can provide a staging site.

Best regards,
Nikko

May 18, 2021 at 2:49 pm in reply to: Easy Slider Caption Background and Font Size #1300998

Nikko
Inactive Moderator

Hi lachien,

Unfortunately, this tweak will be harder to implement and will take time to build and test.
Also, this effect is not included since the overlay will cover the slider arrows/navigations and making it unusable.

Best regards,
Nikko

May 18, 2021 at 2:25 pm in reply to: Second menu question #1300995

Nikko
Inactive Moderator

Hi Roger,

It’s a pleasure to help you :)
Thanks also for using Enfold and have a great day!

Best regards,
Nikko
Author

Posts

Viewing 30 posts - 4,621 through 4,650 (of 25,536 total)

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