Hi Krystian,

Sure, can you give us the link where we can see the error message? is this on the frontend of your site or the backend (wp-admin)?

Best regards,
Nikko

Hi Duncan,

You can do it by going to Appearance > Themes, then activate Twenty Twenty-One or Twenty Twenty theme (default themes that come with installing WordPress), then test the credit card info.
You may need to put your site on maintenance mode when doing this (you can find a maintenance plugin for this), if the problem still persists then you should contact the plugin support/developers regarding the issue.

Best regards,
Nikko

Hi Bettina,

We’re glad to hear that :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hi anatassa,

Do they have some kind of documentation? there’s probably some option in their plugin to set those 3 pages asked of you otherwise you may create those 3 pages then give the links to those pages to them.

Best regards,
Nikko

Hey GrafitecSon,

Can you try the solution posted on this thread: https://kriesi.at/support/topic/nextprevious-post-arrow-same-category-content-only/#post-818822
Hope it helps.

Best regards,
Nikko

Hi FamalcoGroup,

Can you give us a link to the page mentioned? so we can inspect why it’s not working.

Best regards,
Nikko

Hey Enffie,

Try to disable CSS file merging and compression in Enfold > Performance.
Then clear any cache if you have some caching plugins, let us know if this helps.

Best regards,
Nikko

Hi murdochduncan,

Can you try to switch to a default WordPress Theme and test again and see if it works?

Best regards,
Nikko

Hi drgentleman,

I have checked on your site again but it’s not yet enabled.
You can verify this by going to LayerSlider WP > Options > System Status > PHP ZipArchive Extension (or going to the link in private content).

Best regards,
Nikko

Hi Hejanni,

1. This would require using a child theme, if you don’t have one yet then please download it at https://kriesi.at/documentation/enfold/child-theme/ and read the instructions on the documentation.
Then go to wp-content > themes > enfold > includes folder then copy loop-search.php, then go to the child theme, then create a folder and name it includes inside it paste the copied file.
Edit the file and find this code (it should be in line 105 in Enfold 4.8.3):

echo '<div class="entry-content" '.avia_markup_helper(array('context' => 'entry_content','echo'=>false)).'>';

below it, paste this code:

if (get_the_post_thumbnail( $the_id )) {
    the_post_thumbnail( $the_id );
}

2. Can you give us temporary access? the maintenance mode keeps appearing and prevents us from seeing the search results. I tried to check this on my local server but I don’t see this happening.

Best regards,
Nikko

Hi drgentleman,

Thanks for providing the admin access.
Please enable PHP ZipArchive Extension in the cPanel of your site or you may ask your hosting provider to enable this for you and importing the demo should work properly.

Best regards,
Nikko

Hi Antonio,

Try to use image optimization plugins, all of the slider images are not optimized and can be compressed with up to less than 60% of its current size.
If you don’t want to use a plugin for this you can just download your slider images and optimize it in https://tinypng.com/ then re-upload the optimized images back to your site.

Best regards,
Nikko

Hi alligatorsnc,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Real-3D,

Thanks for providing the screenshot and I apologize for the delayed response.
Can you try adding this CSS code as well:

#top .mfp-content img.mfp-img {
    image-rendering: pixelated;
}

Best regards,
Nikko

Hi Gary,

We’re glad that we could help :)
You can remove the temporary access.
Thanks for using Enfold and have a great day!

Best regards,
Nikko