Hi thijsvanhalewijn,

We’re glad that we could help :)
Thanks for using Enfold and have a great day!

Best regards,
Nikko

Hey nmrose05,

Can you give us the login link to your site as well?

Best regards,
Nikko

Hi sitibus,

Please update your site to the latest version and see if it helps (also make sure to backup your site before doing an update).
If that doesn’t help, please try adding this CSS code in Enfold > General Styling > Quick CSS:

@media only screen and (min-width:768px) { 
  .html_header_top.html_header_sticky #top #wrap_all #main {
    padding-top: 203px !important;
  }
}

@media only screen and (max-width:1180px) and (min-width:768px) {
  #top #header_main .av-logo-container {
    height: 150px !important;
    line-height: 150px !important;
  }
}

Best regards,
Nikko

Hey Ralph,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi newmediologo,

Please try adding this CSS code in Enfold > General Styling > Quick CSS:

@media only screen and (max-width: 479px) {
  .responsive #top #wrap_all #header_main {
    padding-top: 36px;
  }

  .responsive #top #wrap_all #header .social_bookmarks {
    display: block;
    top: -12px;
    width: 100%;
  }

  .responsive #top #wrap_all #header .main_menu .social_bookmarks {
    display: none;
  }
}

Hope it helps.

Best regards,
Nikko

Hi Trent Dyrsmid,

The reason why it’s not showing properly is because of this CSS in your child theme’s style.css file:

header .header_bg{
  background: transparent!important;
}

Removing it should help.

Best regards,
Nikko

Hi thijsvanhalewijn,

If you are using Advanced Layout Builder in a page/post, please add the Comments element (it is under Content Elements).

Best regards,
Nikko

Hi JM-Chemin,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( to be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi dern1ck,

Thanks for giving us admin access.
I have disable Javascript file merging and compression in Enfold > Performance and cleared the caches and it seems to fix the issue.
Please review your site.

Best regards,
Nikko

Hi Santiago,

If you’re referring to the location of the Quick CSS where it’s stored in the database, it should be in wp_options and look for avia_options_enfold_child (since you are using a child theme and assuming that it’s using the default name), then look for quick css, you should find it in there.
Hope it helps.

Best regards,
Nikko

Hi Manav,

PHP ZipArchive Extension is still disabled.
You can verify this if you go to LayerSlider then click on the three dots icon on the upper right portion of the page and click System Status, here’s the screenshot: https://imgur.com/p5ib76C or you can go to the link in private content, then find PHP ZipArchive Extension.
You can enable it via cPanel or you can request assistance from your hosting provider.

Best regards,
Nikko

Hi ChristineGerman,

It seems the posts that are returning those weird texts are posts that contain iframes with scripts in them, to fix this, I have added this code in your child theme’s functions.php:

function new_avf_post_slider_entry_excerpt($excerpt, $prepare_excerpt, $permalink, $entry ) {
	$excerpt = $entry->post_excerpt;
	return $excerpt;
}
add_filter('avf_post_slider_entry_excerpt', 'new_avf_post_slider_entry_excerpt', 10, 4);

Please review your site.

Best regards,
Nikko

Hi Andrés,

Please try to add this CSS code in Enfold > General Styling > Quick CSS:

.blog .avia-content-slider .slide-meta {
    display: none;
}

Best regards,
Nikko

Hi GiantTitan,

We’re glad that we could help.
Thanks for confirming the solution that worked for you and also thanks for using Enfold :)

Best regards,
Nikko

Hi ChristineGerman,

Thanks for giving us admin access.
I can’t find the cause for the issue however the workaround to fix the issue is to put some text in the Excerpt field of the post that it is showing (I have tried it on few posts).
Hope this information helps.

Best regards,
Nikko