Hi Jordan,

alba.uk.com/client-login/

Thank you
Neil

• This reply was modified 6 years, 1 month ago by NeilJC.

Perfect (and so easy) :)
Thank you Vinay…

Hi Nikko,

We would be happy to update all customer websites and use the video element if there was an option for the visitor to view full screen.
Perhaps this would be an easier feature request instead of creating a patch for the text field as described above?

Thank you
Neil

Hi Nikko,
Login details below.
Thank you for looking at this.
regards
Neil

Hi Victoria,

Thank you very much :) That worked! (although I am sure you knew it would)

Regards
Neil

Hi Basilis,

Apologies but I have not got a clue what you are saying :) (I am not a web expert like yourselves).
What is a ‘staging’ and ‘PHP Version’ references?

Regards
Neil

Hi Mike,

I tried different values to try and align the numbers and logo. Yes, 55px aligns them but when I scroll the page and the header compresses, the numbers are sitting on top of the header bar. If I could remove the large white gap above the logo and stop it from automatically shrinking when scrolling down, I could align them all and they would remain fixed.

Thank you
Neil

Hi Basilis,

I tried adding the number to the logo image before posting my question.

The problem is, the wider I make the image, the smaller the image appears in the header.

Thanks anyway
Neil

Hi 2funky,

We had to edit the header.php and copy to the Enfold Folder as we kept seeing this message when trying to edit the functions.php file within wordpress – is this a hosting issue?

Unable to communicate back with site to check for fatal errors, so the PHP change was reverted. You will need to upload your PHP file change by some other means, such as by using SFTP.

Thank you for your help with this..

Regards
Neil

Hi Jordan,

Adding the following custom / quick css fixes it…

#top .av-video-slide .mejs-container {
width: 100% !important;
}

This I guess is only temporary until the offending script is identified and fixed.

Thanks
Neil

I have installed a child theme just in case but that has not fixed it. I have also viewed the site in two other PC’s and I can see the boxes on both.
Sorry to ask, but can someone have a look please?
I cannot see anything unusual with the homepage?

Update – I have spent a couple of hours on trying to find the problem. It appears that the screen is split into 2 columns now and the video plays on the left of the screen in a small box. I have deleted the full screen slider and recreated a new one. I have also tried the Easy Full Screen Slider and none of them work.

The screen should have centred text with smoke rising from the bottom.

It used to work great before I upgraded the theme.

Thank you
Neil

• This reply was modified 7 years ago by NeilJC.

Hey Victoria,
We have removed all default themes to leave just Enfold.
Do you think it is a theme problem then?
I am a little nervous to switch themes as we have Enfold looking good and we do not have hours to restore the site if things are ‘not quite right’ when we switch back to Enfold.
Is there anything we can test without having to switch to a default theme?
Thanks
Neil

Hi Rikard,
Apologies for bothering you with this but to be honest, it seems a bit complicated for me :)
I need to insert the following code to Enfold to be able to track the contact form 7 events in google analytics. I am reading CF7’s instructions and they tell me to use the wp-head hook. I do not know how to do this – that is the problem.
CF7 Instructions – (https://contactform7.com/tracking-form-submissions-with-google-analytics/)

The code is:
document.addEventListener( ‘wpcf7mailsent’, function( event ) {
ga( ‘send’, ‘event’, ‘Contact Form’, ‘submit’ );
}, false );

I have created a child theme so I assume I need to add the code to the functions.php file – right?

Thank you
Neil

Hi Rikard,

I have installed the child theme. I now have to either add the following code into the header.php (and copy this file to the child theme folder) or preferably use the wp_head hook as per Contact Form 7 instructions. (https://contactform7.com/tracking-form-submissions-with-google-analytics/)
Sorry, but I do not know what code I need to insert into the child themes functions.php file to enable this – can you help please?
This is the code I need to insert
<script>
document.addEventListener( ‘wpcf7mailsent’, function( event ) {
ga(‘send’, ‘event’, ‘Contact Form’, ‘submit’);
}, false );
</script>

Thank you in advance
Neil

• This reply was modified 7 years ago by NeilJC.