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  • in reply to: Unable to view text block #1258675
    This reply has been marked as private.
    in reply to: Unable to view text block #1258669

    Hi Rikard,
    I just wanted to post back in here and mention that I was having the same issue where all of a sudden, my content went missing in Advanced Layout Builder. Per your helpful suggestion, I enabled debug and was able to make the fixes I needed (it was an unclosed div). I do want to point out, that, in principle, this is a very non-user-friendly way to handle mal-formed html. In some cases, a simple unclosed tag makes all the content disappear?

    I expected Enfold would use a more elegant way of handling this rather than preventing the user (and likely a user not experienced with how to enable debug mode via FTP) from being able to click back into the element and correct the error. I know you can’t be expected to anticipate every kind of random code, script, etc. that folks may choose to jam in there…but it sure is frustrating to be working alnog and BAM!, no content in the element to edit, nevermind fix. That the front end display doesn’t break is a good thing, albeit confounding to novice users of the theme. Making the content disappear and leaving, “Click here…” is not sufficiently clear as to next steps.

    Would you consider implementing some sort of explicit and verbose warning in the Advanced Layout Builder when code is malformed or some other way to make that user experience better? Could the editor be designed in such a way to lead the user through the proper method to debug and fix…even getting the user that far along might be helpful…and cut down on forum posts! More time for you to…I dunno, play ultimate frisbee or go spelunking or whatever you do in your spare time. ;)

    Sincerely and appreciatively for all that the support team does to help the community,
    Milkrow.

    in reply to: Issues Moving Enfold to new URL or Directory #1251748

    Here is the information. Let me know if you need anything else.

    in reply to: Add custom css classes to images #1251476

    This solution leaves me with no title tag attribute. Unfortunately. BTW, I thought of another way to handle this, should anyone find this thread and need an option. You could create a separate gallery and add a class to that gallery, THEN style all the titles of that gallery. So you’d have one gallery with italic titles, then a separate gallery with roman titles. Just a thought. Hope that helps someone.

    in reply to: Enfold Fatal Error #1251416

    So far so good. Thanks Nikko!

    in reply to: Add custom css classes to images #1251415

    Hi Victoria,
    I would very much like to see there be a way to add a class to any image…that was a legacy feature in WordPress I believe…whereby you could choose advanced options and add a class, but perhaps that was not carried through to the latest version (not sure why). However, I do have a work around for now which is to use a pseudo class to write the content I want wherever there is an empty field and then style that.

    h3.someclass:empty:before {
    content: "something";
    font-style: normal;
    }

    Not ideal, but it does the job, for now.

    in reply to: Issues Moving Enfold to new URL or Directory #1251413

    Hi Ismael, thanks for the reply.
    Correct. I was testing it on my install before I tried to do it on the client install. And ultimately, the issue is that I cannot manipulate my settings on the migrated site. Did you see the video? Is that odd? I can’t change any of the settings. What do you recommend I try next? Thanks in advance for any thoughts.

    in reply to: Issues Moving Enfold to new URL or Directory #1250854

    Ismael,
    Thanks for your reply. Perhaps I wasn’t stating the issue clearly. I did not reset after importing, I reset before importing. Here’s what I did:

    Step 1. I EXPORTED my settings.
    So now I have a file that represents all the settings on the site. I should be able to import those to Enfold, and my settings would appear after IMPORT.

    Step 2. I RESET all options.

    Step 3. I IMPORTED the settings file.

    Step 4. It didn’t work. I cannot see those settings in the Enfold Child Theme. I should be able to see them.

    The theme options are, I would think, in the exported file. And that is the issue…I shouldn’t have to resort to the database to get the dashboard display of the Enfold Child Theme to show me the settings that I’ve chosen.

    So are you saying that the import feature only works on a fresh, untouched install? Is there anything else that might cause this issue in migration? The theme should allow the user to see the settings and clearly they cannot. I can’t even set the background image in the header. Please look at the screen shots above. Also, I’ve uploaded a video to show the problem. Let me know if this helps.

    Thanks again for taking a look at this. KC

    in reply to: Add custom css classes to images #1250523

    Hi Victoria,
    If you look at the screen shots I sent, you’ll see that I have a masonry gallery and in that gallery, there are images some of which have titles (title field) which are in an italic font (achieved via a css class applied to all titles), and some which have titles which are not italic, which is achieved by putting a span class (e.g., “roman”) directly in the title field. To avoid having the title tag appear (on hover) and show the span class…I want to add the class another way, but I cannot find a way to add a css class to certain images in Enfold. I thought there was a place in the media library to add a class…to be clear these images are not in separate image elements, they are in a masonry gallery.

    in reply to: Issues Moving Enfold to new URL or Directory #1249939

    I wonder if someone can please take a look at this? I need to complete the migration. Any help would be greatly appreciated. Thank you.

    in reply to: Issues Moving Enfold to new URL or Directory #1249716

    I am having a very similar issue where I’ve migrated an Enfold site with a child theme. The custom css wasn’t working, so I followed a tip from another support thread to delete the enfold_child.css from the dyanamic folder, then resave the Enfold Child settings to regenerate the css. However, that wiped out all the other settings, such as the background image I’d uploaded. I then discovered that I could not then select the background image option in General Styling. I’ve tried exporting the settings from the first location then import to the migrated location…but nothing happens. I’ve attached some screen shots. I could really use some help here. The screenshots in the private content show what the general stylings area looks like BEFORE migration and then AFTER migration…whereby it looks like Enfold can’t see the settings anymore. This is where I migrated the site to, the destination server.

    I’ve also discovered that the export/import settings feature does NOT work. I went back to my first server location and I exporting my settings. Then chose RESET ALL OPTIONS. When I imported the exported settings, it did not include my header background image, nor did it include other colors settings I’d specified. Yet, the settings shown in General Styling appear to be correct. See the third and fourth screen shot. Again, to be clear, this is the place from wehre I migrated.

    • This reply was modified 4 years, 1 month ago by milkrow. Reason: Further clarification to keep it straight as to which problem is occurring where
    in reply to: Add custom css classes to images #1249711
    This reply has been marked as private.
    in reply to: Add custom css classes to images #1248511

    Hi Rikard,
    Any assistance on this would be most appreciated, thank you!
    KC

    in reply to: Add custom css classes to images #1248149

    Good morning Rikard,
    The image isn’t placed in its own element. I want to add a class to multiple images that are in a masonry gallery. The issue I’m facing is that the images are of paintings, which have titles that need to be italic…that part is easy, its the ones that do not have official titles. The title field for those images contains <span class=”roman”>Not titled</span>, but of course that shows up in the title tag (yuck!). So the way one might normally do this is to edit the advanced options and put the class “roman” there. I think this would make the most sense if it were done from within the media library. I don’t think I have another way to do this with on multiple images placed in a gallery…thus the question about accessing Advanced Options. Those fields still exist in the db, right? Let me know what you think.

    in reply to: Links to an attachment page from Image in a gallery #1227781

    One other note, the custom links do no work on the Masonry lightbox when the lightbox linking is deactivated. No link appears on media which has a custom link specified.

    in reply to: Links to an attachment page from Image in a gallery #1227774

    Hi Nikko,
    Thank you for your assistance. I’m aware of how to add a custom link to the image such that the gallery thumbnail will link to the attachment page. Rather, I was trying to link the lightbox image to the attachment page. In other words, you click the thumbnail, the lightbox pops up, but intead of the click behavior (on the image) being an advance to the next image…it would go to the attachment page.

    The next issue is that the attachment page in the Enfold theme does not display the image. Shouldn’t it? I’m sure there must be an obvious reason for this, but I’m not able to determine why no image is show on the attachment page.

    I have a child theme set up, so I could dupe a page template and alter it…though, I’m not extremely familiar with PHP, so I’d need a little help. I think a solution of this nature might be really useful for a bunch of Enfold users. So if you could provide a little guidance here, we can document the process for others.
    Best, KC

    in reply to: Links to an attachment page from Image in a gallery #1227286

    Any help on how to get the image to appear on its own attachment page might do the trick here…

    in reply to: Links to an attachment page from Image in a gallery #1227025

    Hi Nikko, sorry it has taken me awhile to follow up on your suggestion. I now realize that a shortcode solution isn’t very user friendly for someone (the end client) who doesn’t understand how they work…it isn’t intuitive (enough). The gallery block works best because one can drag and drop the images, it’s visual. So, I’m wondering how I can set the lightbox images to link to an attachment page. I thought perhaps I could use the image’s permalink…but no image is displayed on that page, likely because index.php doesn’t call the image? Is there another template that I can specify? I’ve been trying to find a solution to what I thought was a pretty basic thing…gallery image links to a page where more detail about the image can be viewed. Any guidance would be very helpful.

    in reply to: h1 changes width on refresh #1188307

    I’m so sorry, I just realized that I set the google fonts to load in the footer, and it so clearly states this would happen. So anyone who reads this, if you’re fonts are flickering when the page loads/refreshes…go to the Performance section of the Enfold area of the dashboard, and scroll to the very bottom of that section and uncheck the option to load Google fonts in the footer. I could be wrong (support team?) but I don’t think that option is necessary if you’re only using one or two fonts…the font should load quickly enough.

    in reply to: Header Background Image Doesnt Display full width #1188306

    I’m not able to select image sizes (via ATTACHMENT DISPLAY SETTINGS) when I upload/select the background image for the logo. It only loads one size which leads to the issue whereby the image only loads in the logo container, rather than the full width of the header. Is there a setting to change this behavior so that multiple image sizes are available? I am able to select image sizes in an element like a color box…so, that leads me to believe that the feature is turned on, but for some reason not functioning in the Enfold dashboard.

    This reply has been marked as private.
    in reply to: Display media caption on image in full width slider #1187915

    Hi Ismael,
    I’ll tinker around with this and see if I can get it to work. Thanks for your helpful suggestion.

    in reply to: Display media caption on image in full width slider #1186185

    The feature in the image media element allows for a caption to be added as an overlay, but why not allow the media caption to be used…for example, as a checkbox to allow the original caption vs. the input field used in this element?

    Use image caption

    • This reply was modified 4 years, 9 months ago by milkrow. Reason: revised after further review of the feature in image media caption, to clarify the discussion
    in reply to: Display media caption on image in full width slider #1186183

    Basilis,
    I wasn’t implying that the work to custom code this functionality would be covered by support, as you implied. But if there was a setting I could change to show the caption, then knowing that would be helpful. I suspect a number of users would find it helpful to know how to do this so that photos used in slideshows could, in fact, display a photographer’s credit. Seems pretty useful, I think. Also, to be clear, I want to make sure you understand that I’m referring to “caption”, the longstanding nomenclature of “caption” used to refer to the content associated with each media item, versus what the full width slider refers to as “caption” (the text animated over a slide). Best to eliminate the confusion. If anyone else sees this and has anything to add, feel free. If the current CSS is making that caption invisible, clue me into where that is done? If the media caption isn’t called at all, when a full width slider is used…would a layered slider allow me to display it? More helpful feedback is greatly appreciated. :)

    in reply to: Icon instead of image in Testimonials? #1186182

    Thanks, Nikko! Good suggestion.

    Mike,
    I *was* having the same issue. The version of WordPress was the issue. I deleted the theme, updated WP to 5.2.3, then reinstalled the theme and the error no longer appears. Thank you.

    • This reply was modified 4 years, 10 months ago by milkrow. Reason: Discovered a solution
    in reply to: Ability to name a Catalog element #1141582

    Hi Victoria,
    Thank you. For anyone reading this pondering the same issue. If you make such a text element as a “label” that is hidden, you can drop it (and whatever content you’re labelling) into a column, then save that whole column as a template. Then you can drop that template on to other pages, or duplicate it and have different versions…if that suits your needs. If you’re passing off the editing to a client, it may be more helpful than not to include the label (hidden text element).

    What I have been doing is maintaining a non-published page of “originals” where I can edit, then resave the template (using same name). However, I believe once a template is changed, it doesn’t populate to the previous instances of that template. Correct?

    I believe if you commit such a template to a page, then include that page content via the Page Content element, you also would thereby have a way to maintain the original and have edits populate to each instance of that page content.

    Victoria may be able to confirm/refute that idea.

    in reply to: Ability to name a Catalog element #1141104

    I’m not so sure that is a viable workaround. That means the text element has to follow the catalog element around and requires twice the editing should the contents of the catalog change. It would be much more efficient and user friendly if you had a way to simply add a slug or descriptor to the catalog element. Would it be possible to submit this as a feature request?

    in reply to: Avia Page Builder CSS causes input fields to appear empty #1139280

    Nevermind, I discovered the issue was due to a font conflict on my system.

    Hi Victoria,
    That is helpful, thank you. I know how to find the ID, but those editing the content will see this:

    https://ibb.co/C5Nk31K

    And clearly it shows what content is there (“Brunch”). I think what my original post may have implied is that the Page Content element box should show more detailed content (as a clue to the person making edits)…that isn’t what I meant. I now see why Basilis responded accordingly.

    Upon further thought, I think I’m looking for a way for the user to be able to click “Brunch (page, 409 )” which would be linked back to that page (in editing mode, not view). That way if a user climbs into the “Menu” page which is a stack of Page Content elements, he/she would be able to quickly get back to the page that needs the edits…rather than having to click back out to Pages, and find the page.

    I hope that makes sense. Again, it sounds like this is falls into the “feature request” category (the form for which may still be “frozen”?). But at least this topic is here for other users and I hope this is a worthwhile idea for a worthwhile and helpful page element.

    I should have made that more clear. I apologize for the confusion.

Viewing 30 posts - 1 through 30 (of 33 total)