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  • Feel free to close this ticket. I have worked on CSS issues regarding this theme for over a year and still have 50% of my issues unresolved. I will not be using this theme again ever. It’s not responsive, and the most basic user experience issues go unresolved or half fixed.

    Thank you for your help.

    I did this but the CSS is still not working as intended.

    in reply to: Blog Page Not Showing Page Builder Code #379065

    Thank you Elliot! Feel free to close this ticket

    in reply to: Special Heading Alignment Issues on Mobile #379062

    Thank you Elliot! This seems to work in concept but I can still see the icons having navigation on the pages. One place to observe this is in the footer of all pages as I have some icons there. They are still animated when I view them, but they are not nearly as buggy after adding this CSS. Is there a way to have them not animated at all?

    in reply to: Add "Back To Top" on Back to Top button #375295

    Thank you Yigit! This works you can close this ticket

    I just tested your code with mine and it provided the same result. You can see the icons are overly large and stacked vertically on mobile instead of horizontally:

    http://schneidercentre.com/body-contouring-plastic-surgery/liposuction/liposuction-before-and-after-photos/

    I understand what you recommended better now as we are trying to make the width 20% on all mobile columns with the #plastic-surgery-social-media class. For some reason, when adding what you sent, it is not working properly.

    So, would it be better to switch my original CSS to the below? I want this to work for all icons, as a change like that is the most desirable:

    
    @media only screen and (max-width: 767px) {
    .av-icon-char {
      width: 20% !important;
    }}
    

    Or is it best to keep both individual CSS codes in place?

    in reply to: Portfolio Random Widget Feed #375289

    This did the trick. Not sure how i missed this. Thanks Elliot!

    in reply to: Special Heading Alignment Issues on Mobile #375286

    Even after adding the CSS you passed forward, the social icons near the bottom of the page still have a transition effect where they are hidden. The Slider also still has a “transition”, that looks really laggin on a phone, and is not clean. Again, the CSS only works on desktop, and on some tables, and only a few phones depending on their resources, browser, and OS. The current CSS is not doing mobile visitors any favors. On most mobile phones the delay can be up to 30 seconds for the CSS on these social icons to actually transition so a user can use them. Below again is what I am looking to accomplish to keep the theme from crashing on mobile devices as I have done more testing since putting this ticket in and it’s a universal problem for Enfold.

    1) Remove CSS animation from all images on mobile only
    2) Remove CSS animation from “back to top button” on mobile only
    3) Remove CSS animation from all/any page builder elements on mobile only

    These CSS issues are way to consuming for resources on most mobile devices as less than 50% of the mobile market actually updates to the latest phone, browser, and OS at the same time. More than 50% of iPhone users are on iOs8, and iPhone traffic is commonly around the 50% range for all websites regarding mobile traffic in America. Am I the only one that sees this as a potential wide spread issue?

    in reply to: Special Heading Alignment Issues on Mobile #375283
    in reply to: Special Heading Alignment Issues on Mobile #372918

    To add to the response above, I’d also like to do the following after further reviewing crash reports from this theme:

    1) Remove CSS animation from all images on mobile only
    2) Remove CSS animation from “back to top button” on mobile only
    3) Remove CSS animation from all/any page builder elements on mobile only

    Based on how the scripts for elements on this theme are running, there are dozens of instances that are causing the theme to crash mobile web browsers. The instances are most likely to occur on any page with an element using any form of animation. CSS animation will take a bit more memory, but I have never seen crash instances like this before from a theme’s native elements. I can understand if I was using a bunch of 3rd party plugins that are over riding each other and slowing the theme down, but this is something entirely different. I also can’t determine if there is a deeper problem, or if this theme was designed from the ground up to include things like CSS animation without considering how mobile devices will handle such functionality.

    At any rate, I am looking to invest in a theme consistently by purchasing multiple licenses and the issue above is the main reason I have held back with Enfold. Please help me better understand the issues I am facing. I need to know if the theme developers are working towards these issues on a standard level, or if I will be forced to do dozens of CSS modifications in order to make sure users are even being allowed by the elements themselves to utilize content placed on the theme. This is a huge concern as some content is highly important for the businesses they represent, mobile usage exceeds desktop usage, and many elements on this theme are having multiple issues on mobile without custom CSS modification.

    in reply to: Add "Back To Top" on Back to Top button #372910

    Andy,

    I appreciate your reference. The reason I am adding this is not for flare, but because the theme’s button is not really intuitive. This is something that prevents users of the websites that the theme is built with to become confused. I just need to know the right area to enter the text “back to the top”. It’s either in the .php file or can be done through CSS. I have had dozens of issues with this theme regarding the theme elements that come with the theme as well as elements within the page builder. These have kept me from having a positive experience with the theme. I’m not asking to reinvent the functionality with this ticket, I’m simply trying to add the few things that make these layouts make sense to the average website user.

    Thank you

    in reply to: Icon Alignment on Mobile | Change from vertical to Horizontal #372909

    Thank you for this Elliot!

    I do have a question regarding this approach. I see you added: #plastic-surgery-social-media to the CSS. Doesn’t that mean it will only affect that one area? What if I have icons in a similar fashion elsewhere on the site? Won’t the same issue occur?

    in reply to: Create a Button for Load More on Masonary #372908

    Thank you elliot! I will test this and get back to you if I have any issues. Feel free to close this ticket

    in reply to: Special Heading Alignment Issues on Mobile #372904

    Hello Elliot,

    Thank you for this code! Unfortunately, this doesn’t cover the full extent of the problem seen on my site. Simply making the text smaller won’t prevent issues from arising. I am using both the text fields as well as the special heading, so pages have some small header titles and some large. I am trouble shooting using multiple devices and browsers. How can I make sure this responds for both?

    – The testimonials slider smashes the text together making it almost unreadable. The testimonial text itself is also not aligned properly with the rest of the testimonial meta data below. How can I fix this so that
    1) The text is smaller and the area where the text can be shown is wider,
    2) Make the text align center properly with the testimonial meta data
    3) Make the testimonial image center above the meta data instead of floating left.
    4) It appears that the meta data is also missing from the slider testimonials, but only on mobile. I’d like to show the same meta data as it appears on desktop on mobile. I don’t know why this is missing?

    Example 1) http://schneidercentre.com/wp-content/uploads/2014/12/IMG_9181.png
    Example 2) http://schneidercentre.com/wp-content/uploads/2014/12/IMG_9182.png

    -Lastly, some of the short codes have animations, such as the easy slider for images, that cause a lot of crashing on mobile. I can’t solely relate this to the theme or the short codes themselves as mobile browsers aren’t perfect, but the experience on desktop vs mobile isn’t ideally responsive.
    1) How can I prevent the animation on image sliders? It’s really laggy and inconsistent on most mobile devices, commonly causing mobile browsers to crash. Is there a way to turn off the animation for next/previous on easy slider for mobile only? It looks great on desktop but not so effective on mobile.

    -I have ran into some other issues with mobile alignment and font sizes on mobile devices. It seems that many of the short codes aren’t really “responsive” without having to customize the CSS in a away. Is there something wrong with my theme install or my CSS sheet that came with the theme that may be causing a lot of CSS issues from desktop to mobile? I enjoy designing wordpress on the desktop and don’t usually have too many layout or CSS related issues on other themes like the ones noted above. Just looking to confirm that the CSS I’m asking to fix these out of the box issues is actually meant to be this way for elements that come with this theme, for example, the mashed testimonials texts. I don’t understand how that is so distorted if it is supposed to be “responsive” when the short code used in the page builder.

    Thank you for all your help!

    This reply has been marked as private.
    in reply to: Create a Button for Load More on Masonary #370724
    This reply has been marked as private.
    in reply to: Slider Responsiveness problems #365045

    I believe this has to be a revolution slider related issue then. Thank you for looking into this! Feel free to close this ticket.

    in reply to: Blog missing menu/header area #365042

    Yes Ismael I have since fixed this issue thank you!

    in reply to: Database issue when updating Enfold via FTP #365040

    Yes Yigit thank you again!

    in reply to: Styling issues after updating Theme #364807

    Yes and thank you Yigit. Per my last response, feel free to close this out. I like how the special heading has a secondary tab to select size. This helps a lot.

    in reply to: Avia Slider disappeared randomly #364805

    Since I originally entered my ticket, I’ve seen the issue begin to resolve. The experience is still slightly different per browser but that can be expected. Thank you for your help on this. Feel free to close this ticket.

    in reply to: Avia Slider disappeared randomly #362624

    I have experienced this issue most frequently on Safari, but see it on recent versions of both Chrome and Firefox. Let me know it the rest of the team has any other solutions. Thank you!

    in reply to: 403 Envato Theme related issue #361766

    I don’t want to use an FTP if the theme has a function that allows updating natively within wordpress, as many premium themes support at this date. Is it a permissions issue? I can update my themes within wordpress, especially the “X Theme” which has never given me a 403 error when trying to accomplish this basic task. Let me know what needs to happen so that I can use the theme as intended regarding updating natively within wordpress. Your response is not what I am putting this ticket in for.

    Is the latest update fixing this issue so I don’t have to customize PHP simply to preserve resources?

    in reply to: Avia Slider disappeared randomly #361615

    Hey Ismael,

    thank you for such a great test. The extra testing is very helpful and I am grateful for your feedback.

    I do unfortunately have some sliders still down on the following pages:

    Breast lift – http://schneidercentre.com/breast-surgery/breast-lift/before-after-photos/
    gynecomastia – http://schneidercentre.com/breast-surgery/male-gynecomastia/
    Brachioplasty – http://schneidercentre.com/body-contouring-plastic-surgery/arm-lift-surgery/

    All of these pages work great on chrome, but show no slide shows on firefox and safari. Internet Explorer has the same issues. What is REALLY odd is that your test page works on the browsers, but where I need the slider working on my actual services pages, they are missing. Very odd. It could be a setting within the slider that is preventing it from showing. Let me know what you think.

    Thank you again!

    in reply to: Controlling the 'BOiNG' #360330

    This boing also causes crashing in Enfold on mobile depending on what short codes are on the page, especially when the icon buttons are live with links. I’d like to know if there is a way to prevent this as well

    in reply to: enfold theme / woocommerce One Page Checkout plugin conflict #360324

    Is this confirmation that Enfold is not really too compatible with WooCommerce. This is another great thing to know. You guys have such a great rating on ThemeForest.net but these issues seem to centralize around Enfold alone. Very unfortunate.

    in reply to: Enfold>Update #360323

    Does the theme update actually update the latest theme? This has not been the case several times.

    in reply to: After upgrade Fullwidth Easyslider and Contact Us don't work #360321

    Josue,

    Updating to the new version does not fix this issue, per the other support topics indicating that there is a massive gap between cross browser functionality. For example, Avia_Slider aka easy slider, only works on one version of chrome, and not on any version of firefox or safari. Updating does NOT solve this issue alone. The theme update itself is lacking vital code for cross browser compatibility, and this is in relation to the theme short codes which are native to the theme. You can’t literally not observe the problem, blindly recommend an update, when that update actually cripples the theme further by fully removing short code content from the user experience entirely. Please advise.

    in reply to: Themeforest BIG PROBLEM! #360318

    I’m guessing this is why they don’t have an intuitive way of upgrading the theme within the wordpress interface, like any other themeforest.net best selling theme. Makes sense now. Thanks for posting.

Viewing 30 posts - 1 through 30 (of 76 total)