Forum Replies Created
-
AuthorPosts
-
Hi,
I see you are using PHP Version: 5.4.45
Please ask your webhost to update to version 7
I also recommend disabling Wordfence when upgrading.Best regards,
MikeHey Myst7,
The 500 error is a general internal server error, please check with your webhost if the server logs has any more info, also check that you are using PHP version 7.Best regards,
MikeHi,
Try going to “Header visibility and transparency” in the sidebar when editing your page, and choosing “Transparent Header”

If this doesn’t help, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
MikeHey allen,
Sorry our specialty is not really seo, but here are some articles about slider seo:Best regards,
MikeHi,
Sorry, I was not able to login as the user name is not listed and the wp user name didn’t work. The goal was to check the File and Folder Permissions
Typically when /wp-admin/admin-ajax.php is getting a 404 it is due to permissions or a webhost firewall, please check with your host if they have one in place. Also check that your are use PHP version 7.Best regards,
MikeHi,
Thanks for sharing this solution, is there anything else we can assist with?Best regards,
MikeHi,
@BlueSolution Please open a new thread with the url to the page in question so we can take a closer look. It gets confusing when we are are working on more than one site per thread. Thanks for understanding.Best regards,
MikeHey apremierdj,
Sorry, this feature is not available yet, but there maybe a plugin that can accomplish this.Best regards,
MikeHey viaggiareverde,
Try this code in the General Styling > Quick CSS field:#top.page-id-135 time.av-magazine-time.updated,#top.page-id-135 h3.av-magazine-title.entry-title a,#top.page-id-135 .av-magazine-top-bar a { color: #fff !important; }Best regards,
MikeHey ESWEENEY113,
Sorry this is not available as a setting, but there are some tweaks that may work, please try these:
https://kriesi.at/support/topic/logo-center-with-menu-to-left-and-right/
https://kriesi.at/support/topic/logo-center-menu-left-and-right-2/Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHey mrjohnson2,
I believe you are referring to the space in red in the screenshot in Private Content area.
Try this code in the General Styling > Quick CSS field:#top.home .avia-slideshow {margin: 0px !important; }Best regards,
MikeHi,
To see how big your site is on your webhost, that is actual space it is using, please check your cPanel on your webhost.
To see how big your site is when someone views it, please test here: https://smallseotools.com/website-page-size-checker/
The difference is your site can be very large, but any one visitor is not downloading your whole site at once, they are only getting one page at a time.
Hope this helps.Best regards,
MikeHi,
If you are using Chrome on Windows, try hitting F12 to see the developers screen. please see screenshot in Private Content areaBest regards,
MikeHi,
I reviewed the past posts in this thread and found this one that seems to offer a solution: https://kriesi.at/support/topic/enfold-how-to-add-phone-number-to-header/#post-776035 – did this not work for you?
Are you trying to put these phone number in the small bar at the top of the screen, or in a different place?Best regards,
MikeHi,
Good to hear you have the button issue solved, if I understand correctly you would link to hide the slider captions on mobile, please try:@media only screen and (max-width: 426px) { .avia-caption.av-slideshow-caption { display: none !important;} }adjust the max-width number to suit.
Best regards,
MikeHi,
Nether of the plugins worked, or the article didn’t work?
Perhaps TinyMCE has changed, have you considered reaching out to the TinyMCE Advanced group or using css to assign the font styles?Best regards,
MikeHi,
When you import a demo it will overwrite your whole site. But you can copy pages from the demos using the Avia Layout Builder Debugger and copy the shortcode from any page. The shortcode is a block at the bottom of the editing page

You could create a localhost and download the demos for the pages you want, or if you only want one page let us know and we could send you the shortcode for it.As for your other question, I’m unsure what you mean, please explain.
Best regards,
MikeHi,
Please try:@media only screen and (max-width: 767px) { #top #wrap_all .main_menu li#menu-item-search { color: yellow !important; } }Best regards,
MikeHi,
Since the two were create with different methods they would not have the same look. When using the advanced layout builder it doesn’t use the template, this is to allow you to create the style or layout you would like. To have a uniform look to all your posts we would advise to use the same method.Best regards,
MikeHi,
The Private Content area is the space below the post that is only visible to you, it should look like this:

earlier above, I spoke of a alternative method to import the demo, I have been testing with importing the demos with this plugin with the few that have had issues with their webhosts, so far everyone has been pleased.Best regards,
MikeHi,
I tested your home page on a clean install and the buttons hide correctly, Please try disabling your plugins to see if this helps.Best regards,
MikeJanuary 22, 2018 at 3:02 pm in reply to: Mobile menu not opening main menu pages only sub menu pages #900823 -
AuthorPosts




