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Viewing 30 posts - 29,911 through 29,940 (of 34,552 total)
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  • in reply to: Cart icon doesn't seem to appear #896797

    Hi,
    The text for the button is missing,
    Yours:

    <button type="submit" name="add-to-cart" value="297649" class="single_add_to_cart_button button alt"></button>

    Default:

    <button type="submit" name="add-to-cart" value="1098" class="single_add_to_cart_button button alt">Add to cart</button>

    note the missing “Add to cart” text
    My research shows that if you are using wpml:

    Go to the product page and click to edit – In the translation page, click to re-save the translation

    If not you may try WC Custom Add to Cart labels

    This free plugin allows you to change “add to cart” labels on all single product pages

    I’m not sure if this will work if the text is missing in the first place.
    Otherwise, have your tried disabling your plugins to see it that helps?

    Best regards,
    Mike

    in reply to: Enfold Latest News Widget #896790

    Hey Karin_Tara,
    I was not able to login to see the site, the login page says “not available” Please check.

    Best regards,
    Mike

    in reply to: Header in color section #896787

    Hey sikkertbilsalg,
    Try this code in the General Styling > Quick CSS field:

    #top #wrap_all .av-inherit-size .av-special-heading-tag {
        margin-left: -15%!important; 
    }

    Please see screenshot in Private Content area, to ensure I was looking at the right element

    Best regards,
    Mike

    in reply to: Updating the theme #896783

    Hey ESWEENEY113,
    Typically the reasons are the plugins used and the PHP version of the server. With the new WordPress code using the newest PHP classes, many sites with the old PHP v5.x are having issues. Enfold has been updated to work with the new WordPress standards using PHP v7.x
    Many plugins are also having this issue, sometimes making the theme look like the issue, yet when the plugin is deactivated the site works correctly again.

    Best regards,
    Mike

    in reply to: Gallery Masonry #896778

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Text box #896777

    Hi,
    To add a screenshot please try uploading to Postimage.org and pasting the url with your comments.
    I believe I see your issue, please see screenshot in Private Content area.
    To solve I recommend Turn on Custom CSS Class field for all ALB Elements and adding a custom class to your 1/4 columns, such as “teamit” then change the padding from 50px to 0px, and change the link font-size to 10px, so the long email address will fit on one line.
    I would use media queries such as this:

    @media only screen (min-width: 774px) and (max-width: 1439px) { 
    .your-custom-class {
    padding: 0px !important;
    font-size: 10px !important;
    }
    }

    Mike

    in reply to: Iframe disappears after page load #896772

    Hi,
    Thank you for sharing your solution, shall we close this then?

    Best regards,
    Mike

    in reply to: Should I use a Child Theme? #896771

    Hi,
    It should import the changes from the demo, Please clear any plugin cache, logout and clear your browser cache, then login in again.
    For your custom css, where did you make the changes, “General Styling > Quick CSS field” or “WordPress > Customize” or a css plugin?

    Best regards,
    Mike

    in reply to: Gallery Masonry #896769

    Hey giuseppenacci,
    Please go to Enfold Theme Options > Theme Options > Lightbox Modal Window
    2018-01-12_193919
    and ensure the box is checked.

    Best regards,
    Mike

    in reply to: shortcodes.js?ve 404 #896768

    Hi,
    It looks like you developed this site on a localhost and when you migrated to your webhost the tool you used didn’t change all of the urls. Your file is linked like this: http://localhost/yoursite/staging1 also many files are not linked with “https” so they are blocked.
    To solve you can use the plugin Better Search Replace How to video: https://youtu.be/sZzeabkeIcg?t=45s
    In the Private Content area I have add two searches you should do, please use the “dry run” feature to check if they are valid (see video)
    Please backup your database first: How To Make a WordPress Database Backup Manually

    Best regards,
    Mike

    in reply to: Change Color section height on mobile #896761

    Hi,
    Here are some Tips on speeding up site performance Once you have your site finished and live you can try these tips. But while you are still making changes using a cache plugin kind of works against the development. But at that time we will be happy to assist.

    Best regards,
    Mike

    Hi,
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    in reply to: Few styling questions I am trying to solve #896749

    Hi,
    Thank you for the feedback, If I understand correctly then, the only difference was the sidebar. I just created a new post as you suggested and it looks exactly like yours. Please see the link in the Private Content area.
    I did a little more research and found your default setting at Enfold Theme Options > Sidebar Settings > Sidebar on Single Post Entries was a “right sidebar” since you don’t like that I changed it for you.
    Please login with the user and password you gave us and try a new post.
    I’m happy to address your other issues, but I’m hoping to get this aspect resolved as a solution.

    Best regards,
    Mike

    in reply to: z index not working for me! #896743

    Hi,
    It mat work better to use a percentage rather that a pixel value. But this is a very basic slider that has it’s limitations. May I ask why you don’t want to use the layerslider?

    Best regards,
    Mike

    in reply to: How do I collect my e-mail's #896594

    Hey Steven Kahn,
    Sorry we don’t create sites, we create the WordPress theme that is used to create sites. I understand that Yami Swana from Sales Engine used our theme to create a site for you, if they are not available, perhaps these freelancers can assist.
    If you would like to do it yourself, we would be happy to help answer your questions. Please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Mike

    in reply to: Demo import probelm font-manager.class.php on line 488 #896586

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    Hey sunwuye,
    Try this code in the General Styling > Quick CSS field:

    #top #header_main > .container, #top #header_main > .container .main_menu .av-main-nav > li > a {
        height: 80px!important; 
        line-height: 80px!important; 
    }

    Best regards,
    Mike

    in reply to: export template #896566

    Hey diefleischerei,
    You can Enable Avia Layout Builder Debug and copy the shortcode from one site to another.
    You can’t export/import a template.

    Best regards,
    Mike

    in reply to: Text going through another column #896563

    Hey vdarend,
    There were non-braking spaces in between some of the words, I removed them and it now looks good. Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Color H #896559

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Demo import probelm font-manager.class.php on line 488 #896553

    Hi,
    I’m not really sure, perhaps your host was blocking the IP address of the demos in their firewall, but this is just a guess. Glad your site is up now, shall we close this then?

    Best regards,
    Mike

    in reply to: Sidebar with page background #896549

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Huge Spacing Problems When Updating to 4.2 #896547

    Hi,
    I tried your page on my localhost with an updated Enfold and WordPress, and the page loaded correctly, please see screenshot in Private Content area.
    I know you tried with the disabled plugins, but I see you have 2 drop-in plugins that can’t be disabled and a old WordPress.
    These are the only differences that I see other than your child theme css, but I don’t see any css in there causing this.
    Please try updating WordPress, manually updating your theme files via FTP (https://vimeo.com/67209750
    Or: http://kriesi.at/archives/the-complete-guide-to-updating-enfold) should any files have been corrupted, and looking into the drop-in plugins.

    Best regards,
    Mike

    in reply to: Change Color section height on mobile #896537

    Hi,
    I have added this code to your General Styling > Quick CSS field, and it now seems good on mobile. Please clear your browser cache and check.

    @media only screen and (max-width: 489px) {
    #fwsc,#fwsc2 {
    background-size: 209% 100% !important;
    background-position: 53% 90% !important;
    }
    }
    

    Best regards,
    Mike

    Hi,
    If I understand correctly, the screenshot shows what the page looks like now and what it looked like before, but not the changes you had tried to make? So you can get back to what it was like before you tried to make any changes?
    So far this has only happened on the one page that you tried editing, right?
    I went to your site and don’t see any errors in the console, but notice that you are using WordPress v4.8.2
    I would recommend making a manual backup of your database, just in case. Please see here: How To Make a WordPress Database Backup Manually
    Then I would recommend making a backup using a plugin such as UpdraftPlus, (How to Backup & Restore Your WordPress Site with UpdraftPlus)
    Then I would try updating WordPress itself.
    This will not restore your lost content, and I’m not sure that this was the cause, as it could have been a server error. But this will help rule out that this will happen again.
    After you have backups and updated, if you can reproduce this error again, we would like to try to reproduce it ourselves and debug it.

    Best regards,
    Mike

    Hey capitallawyersco,
    Did you try using the revisions history to undo the changes?
    How to Undo Changes in WordPress with Post Revisions

    Best regards,
    Mike

    in reply to: shortcodes.js?ve 404 #896406

    Hey purejewels,
    Please provide staging basic authentication login info so we can view the site.

    Best regards,
    Mike

    in reply to: Move javascript to bottom of page #896405

    Hey Designbully,
    For Enfold avia.js and jquery.js must be in the header or the theme will brake. For the others you could try a plugin such as Scripts To Footer it offers a “Keep jQuery in the Header” checkbox in the settings and a filter to exclude scripts such as the avia.js.

    Best regards,
    Mike

    in reply to: Huge Spacing Problems When Updating to 4.2 #896395

    Hey Brian,
    Please try clearing your cache plugin and minify plugin if different, and deactivate. Then clear your browser cache and see if that helped. Should it not help please keep them deactivated, and try deactivating your other plugins and check.

    Best regards,
    Mike

    in reply to: Space between elements in colum #896387

    Hey pddcoms,
    Try this code in the General Styling > Quick CSS field:

    #top.page-id-1720 .av-catalogue-item {padding: 0 5px !important; }
    #top.page-id-1720 .av-catalogue-container,.custom-color-heading.blockquote {margin-top: 0px !important; }
    #top.page-id-1720 .avia-slideshow.avia-slideshow-1,.avia-slideshow.avia-slideshow-2,.avia-slideshow.avia-slideshow-3,.avia-slideshow.avia-slideshow-4 {margin-top: 0px !important; margin-bottom: 0px !important; }

    Best regards,
    Mike

Viewing 30 posts - 29,911 through 29,940 (of 34,552 total)